Technical Service Bulletins (TSBs) for the 2020 1500 are official communications between Ram & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following:Vibration felt or noise heard when turning right at low speeds. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following: Vibration felt or noise heard when turning right at low speeds. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following: Vibration felt or noise heard when turning right at low speeds. Read More »
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Read More »
Increase In Steering Effort After Recent Repairs, DTC?s B210B-00 System Voltage High Or C2129-17 Battery Voltage Circuit Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative Read More »
Increase In Steering Effort After Recent Repairs, DTC?s B210B-00 System Voltage High Or C2129-17 Battery Voltage Circuit Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative Read More »
Increase In Steering Effort After Recent Repairs, DTC?s B210B-00 System Voltage High Or C2129-17 Battery Voltage Circuit Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative Read More »
Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. Read More »
Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. Read More »
Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. Read More »
Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Steering Wheel Off Center This bulletin involves adjusting the front toe to correct a steering wheel off center condition. This is due to an inaccurate alignment settings from the plant. Read More »
Steering Wheel Off Center This bulletin involves adjusting the front toe to correct a steering wheel off center condition. This is due to an inaccurate alignment settings from the plant. Read More »
Steering Wheel Off Center This bulletin involves adjusting the front toe to correct a steering wheel off center condition. This is due to an inaccurate alignment settings from the plant. Read More »
Steering Wheel Off Center This bulletin involves adjusting the front toe to correct a steering wheel off center condition. This is due to an inaccurate alignment settings from the plant. Read More »
If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm. Read More »
Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Rear Axle Vibration, Shudder Or Chatter This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration. Read More »
BUSHING, Tailgate Pivot For vehicles built after Dec 1 2020 and the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please read this note PN 68437489AB is for multifunction tail gate ... Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following: Vibration felt or noise heard when turning right at low speeds. Read More »
BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. Read More »
BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. Read More »
Steering Wheel Off Center This bulletin involves adjusting the front toe to correct a steering wheel off center condition. This is due to an inaccurate alignment settings from the plant. Read More »
Steering Wheel Off Center This bulletin involves adjusting the front toe to correct a steering wheel off center condition. This is due to an inaccurate alignment settings from the plant. Read More »
Steering Wheel Off Center This bulletin involves adjusting the front toe to correct a steering wheel off center condition. This is due to an inaccurate alignment settings from the plant. Read More »
Two-inch Lift Kit (Rear Shock) When installing the Mopar 2 Inch Lift Kit do not compress the rear shocks fully, as the rear shocks can be over-compressed prior to being installed; leading to damage of the shaft seal. Read More »
Vehicle Pulls or Leads This bulletin involves properly correcting a lead/pull condition due to inaccuratealignment settings from the plant. The customer may describe the vehicle pulls or leads either left or right. Read More »
If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm. Read More »
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
Front Axle Noise While in 4WD Mode This bulletin involves replacing the front axle assembly. The customer may experience a growling noise from the front axle which is more noticeable at lower speeds in 4WD mode. Read More »
Front Axle Noise While in 4WD Mode This bulletin involves replacing the front axle assembly. The customer may experience a growling noise from the front axle which is more noticeable at lower speeds in 4WD mode. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following:A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on ... Read More »
Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following: A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on ... Read More »
Brake Pedal with Booster Service This bulletin is informing the technician that when servicing the brake pedal or the brake booster both components need to be serviced together. Read More »
Flash: Park Assist Module (PAM) Enhancement This bulletin involves updating the PAM software with the latest available software. Customers may experience an Electronic Vehicle Information Center (EVIC) message. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
VALVE, HIGH PRESSURE EGR If you are replacing the high pressure EGR valve (68490212A$) due to DTC P0407 or P0408 please refer to all published service information regarding proper diagnosis before proceeding. Read More »
Brake Pedal with Booster Service This bulletin is informing the technician that when servicing the brake pedal or the brake booster both components need to be serviced together. Read More »
Brake Pedal with Booster Service This bulletin is informing the technician that when servicing the brake pedal or the brake booster both components need to be serviced together. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
GLASS, Mirror Replacement If the glass is found loose or detached from the glass holder, please return the Mirror Assembly to QEC for analysis. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to right; does the issue follow the cable? a). If Yes, replace cable with slack. b). Read More »
COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required Read More »
CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. Read More »
Intake Manifold, Intake Manifold Gaskets, Intake Manifold Bolts If the intake manifold is being removed for service and the vehicle build date is between 02/24/20 to 08/07/20, please inspect the intake manifold for cracks around the ... Read More »
Flash: Battery Pack Control Module (BPCM) Updates This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Inspect Hydraulic Belt Tensioner This bulletin involves inspecting the Julian date on the hydraulic belt tensioner for possible replacement. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Intermittent No Crank No Start This bulletin involves inspecting the ground wire to engine block fastener and replacingif necessary. The customer may comment on the following:A no start and/or intermittent no start condition. Read More »
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron. Read More »
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
Cold Engine Ticking Noise From Exhaust Manifold Area This bulletin involves replacing the exhaust manifolds. The customer may describe an ticking noise from the exhaust manifold location(s) when cold. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Motor Generator Unit Engineering is looking to avoid unnecessary part replacements for Motor Generator Unit (MGU) underhood whining noise and P1C64 faults. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Water Leak At CHMSL This bulletin involves replacing the Center High Mounted Stop Lamp (CHMSL) assembly. The customer may experience on one or more of the following:Water on the headliner. Water at the back of the cab. Read More »
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. Read More »
Customer complaint may include the transmission going into neutral on its own. A Mil-on/check engine lamp-on condition may also be present. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Read More »
PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and ... Read More »
ENGINE, Complete If you are replacing the 3.0L Diesel engine assembly due to internal failure, the Diesel Engineering team is requesting more information regarding the repair. Read More »
ENGINE, Complete If you are replacing the 3.0L Diesel engine assembly due to internal failure, the Diesel Engineering team is requesting more information regarding the repair. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Motor Generator Unit (MGU) Connector Not Fully Seated This bulletin involves replacing the MGU. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Motor Generator Unit (MGU) Connector Not Fully Seated This bulletin involves replacing the MGU. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Read More »
COOLER, EGR If you are replacing the high pressure EGR cooler (p/n 68490113A$) for a suspected internal coolant leak that was detected by wetness in the EGR pipe or valve, please perform proper cooling system pressure test first to ... Read More »
COOLER, EGR If you are replacing the high pressure EGR cooler (p/n 68490113A$) for a suspected internal coolant leak that was detected by wetness in the EGR pipe or valve, please perform proper cooling system pressure test first to ... Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Incorrect Starter Motor Installed This bulletin involves inspecting and possible replacement of the starter motor, for a whining noise upon vehicle start up. Read More »
Incorrect Starter Motor Installed This bulletin involves inspecting and possible replacement of the starter motor, for a whining noise upon vehicle start up. Read More »
Incorrect Starter Motor Installed This bulletin involves inspecting and possible replacement of the starter motor, for a whining noise upon vehicle start up. Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
LAMP, Cargo (CHMSL) If the CHMSL is being replaced for a water leak, new screws should be used, refer to STAR parts for the latest screw PN Ensure the screws are tightened to 2.8 NM / 24" lbs. Read More »
AIR DAM, Front, With Actuator (Active Air Dam) Prior to replacing this part, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
AIR DAM, Front, With Actuator (Active Air Dam) Prior to replacing this part, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
Intermittent No Crank No Start This bulletin involves inspecting the ground wire to engine block fastener and replacingif necessary. The customer may comment on the following:A no start and/or intermittent no start condition. Read More »
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Read More »
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. Read More »
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. Read More »
GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VALVE, HIGH PRESSURE EGR If you are replacing the high pressure EGR valve (68490212A$) due to DTC P0407 or P0408 please refer to all published service information regarding proper diagnosis before proceeding. Read More »
COOLER, EGR If you are replacing the high pressure EGR cooler (p/n 68490113A$) for a suspected internal coolant leak that was detected by wetness in the EGR pipe or valve, please perform proper cooling system pressure test first to ... Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Hard To Fill With Fuel This bulletin involves replacing the fuel tank. Customers may experience one or more of the following:Hard, difficult, or unable to fill the fuel tank. Fuel nozzle shuts off prematurely before the fuel tank is full. Read More »
Customer concern includes Mil-On/Check Engine Lamp-On. There also may or may not be driveability-related concerns that accompany the Mil-On condition. Read More »
BUNDLE, Fuel Line Fuel line bundle part number 68494192A$ utilizes a new design fuel pressure sensor that may differ from the one originally installed on the vehicle. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister ... Read More »
Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
FUEL, Tank Please be advised, do not replace fuel tanks with a fuel tank that has a different capacity than the vehicle was equipped with from the factory. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. Read More »
PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Transfer case rear output seal For customer concerns related to Transfer Case Rear Output Seal leak please call FCA Redacted Content prior to repair. If no response within 15 minutes, proceed with the repair. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Customer complaint may include the transmission going into neutral on its own. A Mil-on/check engine lamp-on condition may also be present. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Read More »
Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Read More »
Warranty Bulletin D-20-23 Part Order Restriction Program - 48V Power Pack Unit (PPU) - Select 2018 - 2021 Jeep Wrangler (JL) and 2019 - 2021 RAM (DT) (Rev. A) Read More »
Warranty Bulletin D-20-23 Part Order Restriction Program - 48V Power Pack Unit (PPU) - Select 2018 - 2021 Jeep Wrangler (JL) and 2019 - 2021 RAM (DT) (Rev. A) Read More »
Warranty Bulletin D-20-23 Part Order Restriction Program - 48V Power Pack Unit (PPU) - Select 2018 - 2021 Jeep Wrangler (JL) and 2019 - 2021 RAM (DT) (Rev. A) Read More »
Warranty Bulletin D-20-23 Part Order Restriction Program - 48V Power Pack Unit (PPU) - Select 2018 - 2021 Jeep Wrangler (JL) and 2019 - 2021 RAM (DT) (Rev. A) Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Transmission Oil Cooler Lines Not Fully Connected This bulletin involves inspecting the Transmission Oil Cooler (TOC) lines and reconnecting if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Transmission Oil Cooler Lines Not Fully Connected This bulletin involves inspecting the Transmission Oil Cooler (TOC) lines and reconnecting if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Transmission Oil Cooler Line Not Fully Connected This bulletin involves inspecting the Transmission Oil Cooler (TOC) lines and reconnectingif necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: A hesitation or rough feeling during engine-starting. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following:Extended or longer than usual engine crank time. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Harsh 3-2 downshift. Harsh 1-2 and 2-3 upshifts when cold. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Harsh 3-2 downshift. Harsh 1-2 and 2-3 upshifts when cold. Read More »
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in ... Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Read More »
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: A hesitation or rough feeling during engine-starting. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Intermittent No Crank No Start This bulletin involves inspecting the ground wire to engine block fastener and replacingif necessary. The customer may comment on the following:A no start and/or intermittent no start condition. Read More »
Transfer case rear output seal For customer concerns related to Transfer Case Rear Output Seal leak please call FCA Redacted Content prior to repair. If no response within 15 minutes, proceed with the repair. Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Warranty Bulletin D-20-23 Part Order Restriction Program - 48V Power Pack Unit (PPU) - Select 2018 - 2021 Jeep Wrangler (JL) and 2019 - 2021 RAM (DT) (Rev. A) Read More »
SWITCH Headlamp Before replacing the Headlamp Switch, due to an issue on the I/P Dimmer. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following:Vibration felt or noise heard when turning right at low speeds. Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following: Vibration felt or noise heard when turning right at low speeds. Read More »
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience the following: Vibration felt or noise heard when turning right at low speeds. Read More »
Customer complaint may include the transmission going into neutral on its own. A Mil-on/check engine lamp-on condition may also be present. Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Increase In Steering Effort After Recent Repairs, DTC?s B210B-00 System Voltage High Or C2129-17 Battery Voltage Circuit Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
RKE Has Reduced Range, Remote Start Inoperative, Multiple Keyless Go Push Attempts To Start, Key Not Detected Message, Tire Pressure Warning Lamp On Read More »
RKE Has Reduced Range, Remote Start Inoperative, Multiple Keyless Go Push Attempts To Start, Key Not Detected Message, Tire Pressure Warning Lamp On Read More »
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3. Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Warranty Bulletin D-20-23 Part Order Restiction Program - 48V Power Pack Unit (PPU) - Select 2018-2020 Jeep Wrangler (JL) and 2019-2021 RAM (DT) Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Driver And/Or Passenger Exterior Mirror Glass Intermittently Does Not Return To Original Position From Tilt Down Or Appears Stuck In Down Position Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Incorrect Starter Motor Installed This bulletin involves inspecting and possible replacement of the starter motor, for a whining noise upon vehicle start up. Read More »
Incorrect Starter Motor Installed This bulletin involves inspecting and possible replacement of the starter motor, for a whining noise upon vehicle start up. Read More »
Incorrect Starter Motor Installed This bulletin involves inspecting and possible replacement of the starter motor, for a whining noise upon vehicle start up. Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Flash: Park Assist Module (PAM) Enhancement This bulletin involves updating the PAM software with the latest available software. Customers may experience an Electronic Vehicle Information Center (EVIC) message. Read More »
Malfunction Indicator Lamp (MIL) Turns On, Electric Start Stop (ESS) Disabled Message On Cluster While Driving, Remote Start Feature Inoperative Intermittently Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: A hesitation or rough feeling during engine-starting. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: A hesitation or rough feeling during engine-starting. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following: A hesitation or rough feeling during engine-starting. Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set Read More »
Flash: Battery Pack Control Module (BPCM) Updates This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Inspect Hydraulic Belt Tensioner This bulletin involves inspecting the Julian date on the hydraulic belt tensioner for possible replacement. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Customer complains of the MIL lamp on. Technician observes DTC P0456 EVAP System Small Leak or P0455 EVAP System Large Leak detected set in PCM. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Read More »
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Read More »
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Harsh 3-2 downshift. Harsh 1-2 and 2-3 upshifts when cold. Read More »
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Harsh 3-2 downshift. Harsh 1-2 and 2-3 upshifts when cold. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Incorrect Starter Motor Installed This bulletin involves inspecting and possible replacement of the starter motor, for a whining noise upon vehicle start up. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in ... Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Key FOBIK Shortage and Restriction This bulletin is to inform customers, technicians and sales staff that vehicles are being delivered with only one key FOBIK due to a temporary semi conductor shortage. Read More »
Splash Screen Displays Incorrect Logo In The Electronic Vehicle Information Center (EVIC) This bulletin involves a vehicle reconfiguration for proper operation of the Instrument Cluster display. Read More »
Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following:Extended or longer than usual engine crank time. Read More »
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
Flash: Park Assist Module (PAM) Enhancement This bulletin involves updating the PAM software with the latest available software. Customers may experience an Electronic Vehicle Information Center (EVIC) message. Read More »
Parking Assist For any of the following concerns: (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) WARNING (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) INOP (PARK SENSOR or Park Assist or Park Sense or ... Read More »
HANDLE, Tailgate For issues related to tailgate handle camera do not replace tailgate handle, the camera is serviceable and can be ordered through MOPAR separately as follows: 2019 - 68144068A$ 2020 - 68414414A$, 68144068A$ 2021 - ... Read More »
PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Transmission Oil Cooler Lines Not Fully Connected This bulletin involves inspecting the Transmission Oil Cooler (TOC) lines and reconnecting if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Motor Generator Unit (MGU) Connector Not Fully Seated This bulletin involves replacing the MGU. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Motor Generator Unit (MGU) Connector Not Fully Seated This bulletin involves replacing the MGU. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Headlamp After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for a Moisture/Condensation issue, please e-mail and call FCA Redacted Content and send pictures of the ... Read More »
Headlamp After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for a Moisture/Condensation issue, please e-mail and call FCA Redacted Content and send pictures of the ... Read More »
MIRROR, Outside Rearview - w/ Memory If the outside rearview mirror is being replaced for concern of "Mirrors tilt in reverse but do not return to the pre-set position after shifting out of reverse gear or continue to tilt downwards even ... Read More »
GLASS, Mirror Replacement If the glass is found loose or detached from the glass holder, please return the Mirror Assembly to QEC for analysis. Read More »
GLASS, Mirror Replacement If the glass is found loose or detached from the glass holder, please return the Mirror Assembly to QEC for analysis. Read More »
Driver And/Or Passenger Exterior Mirror Glass Intermittently Does Not Return To Original Position From Tilt Down Or Appears Stuck In Down Position Read More »
Driver And/Or Passenger Exterior Mirror Glass Intermittently Does Not Return To Original Position From Tilt Down Or Appears Stuck In Down Position Read More »
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Driver And/Or Passenger Exterior Mirror Glass Intermittently Does Not Return To Original Position From Tilt Down Or Appears Stuck In Down Position Read More »
GLASS, Front Door For concern of front door window glass flaws such as bubbles or scratches, please contact FCA Redacted Content and email pictures of the concern to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
GLASS, Mirror Replacement Prior to replacing this part for an outside mirror glass that is missing or not present please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
GLASS, Mirror Replacement Prior to replacing this part for an outside mirror glass that is missing or not present please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
GLASS, Mirror Replacement Prior to replacing this part for an outside mirror glass that is missing or not present please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Headlamp After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for a Moisture/Condensation issue, please e-mail and call FCA Redacted Content and send pictures of the ... Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). Read More »
SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
GLASS, Mirror Replacement Prior to replacing this part for an outside mirror glass that is missing or not present please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00 Lost Communication with Master Power Window Switch Read More »
SEAL, Sunroof Prior to replacing this part for a water leak, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SEAL, Sunroof Prior to replacing this part for a water leak, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
GLASS, Mirror Replacement Prior to replacing this part for an outside mirror glass that is missing or not present please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Duct Assy Charge Air Cooler In If the seal is missing from inside a Henn connector, please search for the missing seal. It could have been pulled out while removal of the hose from the spigot if it was partially stuck to the spigot. Read More »
COMPRESSOR, Air Conditioning, Complete Diagnosing the vehicle for poor A/C performance call: FCA Redacted Content before changing the compressor. If no response in 15 minutes, proceed with repair. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
Duct Assy Charge Air Cooler In If the seal is missing from inside a Henn connector, please search for the missing seal. It could have been pulled out while removal of the hose from the spigot if it was partially stuck to the spigot. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Read More »
Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Driver Side Rambox Opens By Itself Unprompted This bulletin involves removing the driver side Rambox and replacing the Rambox door lock actuator wiring harness with a jumper wiring harness. Read More »
Motor Generator Unit (MGU) Connector Not Fully Seated This bulletin involves replacing the MGU. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Motor Generator Unit (MGU) Connector Not Fully Seated This bulletin involves replacing the MGU. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. Read More »
Driver Side Rambox Opens By Itself Unprompted This bulletin involves removing the driver side Rambox and replacing the Rambox door lock actuator wiring harness with a jumper wiring harness. Read More »
COVER, Tonneau If the tonneau retaining strap or hold down latch is broken, there are repair straps and latches available. It is not necessary to replace the full tonneau cover. Read More »
Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). Read More »
Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). Read More »
Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). Read More »
Water Leak at Center High Mounted Stop Lamp (CHMSL) Warranty Extension XG1 Customers may experience one or more of the following: ? Water on the headliner. ? Water at the back of the cab. ? A leak from the third brake/cargo light/CHMSL. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
Front Door Lock Grommet Retrofit This bulletin involves retrofitting the front door lock grommet with a new part to allow the door lock to be recessed into the grommet on both front doors The customer may comment on the following:The ... Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. Read More »
Driver Side Rambox Opens By Itself Unprompted This bulletin involves removing the driver side Rambox and replacing the Rambox door lock actuator wiring harness with a jumper wiring harness. Read More »
Tailgate High Closing Effort This bulletin involves installing a tailgate pivot cup shim. The customer may comment that tailgate is difficult to open/close. Read More »
MOLDING, Day light opening If the complaint for this part is coming loose or pulling away from the door please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Read More »
COVER, Tonneau If the tonneau retaining strap is broken, there is a repair strap available. It is not necessary to replace the full tonneau cover. Read More »
AIR DAM, Front, With Actuator (Active Air Dam) Prior to replacing this part, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required Read More »
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. Read More »
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. Read More »
Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL. Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020. Read More »
COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required Read More »
Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Read More »
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in ... Read More »
BUMPER, Tailgate (U-frame) When swing doors are opened on multi-function tailgate the overslam bumper sticks to the door and pulls out of the U-frame. Read More »
BUMPER, Tailgate (U-frame) When swing doors are opened on multi-function tailgate the overslam bumper sticks to the door and pulls out of the U-frame. Read More »
Front Door Lock Grommet Retrofit This bulletin involves retrofitting the front door lock grommet with a new part to allow the door lock to be recessed into the grommet on both front doors The customer may comment on the following:The ... Read More »
WEATHERSTRIP (Front and Rear Door Triple Seals) Please call FCA Redacted Content prior to performing a repair on the triple seal. If no response in 15 minutes, please proceed with repair. Read More »
MOLDING, Day light opening If the complaint for this part is coming loose or pulling away from the door please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
MOLDING, Day light opening If the complaint for this part is coming loose or pulling away from the door please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
MOLDING, Day light opening If the complaint for this part is coming loose or pulling away from the door please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
HANDLE, Tailgate For issues related to tailgate handle camera do not replace tailgate handle, the camera is serviceable and can be ordered through MOPAR separately as follows: 2019 - 68144068A$ 2020 - 68414414A$, 68144068A$ 2021 - ... Read More »
BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. Read More »
BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. Read More »
Tailgate High Closing Effort This bulletin involves installing a tailgate pivot cup shim. The customer may comment that tailgate is difficult to open/close. Read More »
Tailgate High Closing Effort This bulletin involves installing a tailgate pivot cup shim. The customer may comment that tailgate is difficult to open/close. Read More »
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. Read More »
HANDLE, Tailgate For issues related to tailgate handle camera do not replace tailgate handle, the camera is serviceable and can be ordered through MOPAR separately as follows: 2019 - 68144068A$ 2020 - 68414414A$, 68144068A$ 2021 - ... Read More »
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. Read More »
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. Read More »
BUMPER, Tailgate (U-frame) When swing doors are opened on multi-function tailgate the overslam bumper sticks to the door and pulls out of the U-frame. Read More »
BUMPER, Tailgate (U-frame) When swing doors are opened on multi-function tailgate the overslam bumper sticks to the door and pulls out of the U-frame. Read More »
Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to right; does the issue follow the cable? a). If Yes, replace cable with slack. b). Read More »
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. Read More »
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. Read More »
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Front Door Lock Grommet Retrofit This bulletin involves retrofitting the front door lock grommet with a new part to allow the door lock to be recessed into the grommet on both front doors The customer may comment on the following:The ... Read More »
Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. Read More »
WEATHERSTRIP (Front and Rear Door Triple Seals) Please call FCA Redacted Content prior to performing a repair on the triple seal. If no response in 15 minutes, please proceed with repair. Read More »
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Read More »
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Driver Side Rambox Opens By Itself Unprompted This bulletin involves removing the driver side Rambox and replacing the Rambox door lock actuator wiring harness with a jumper wiring harness. Read More »
COVER, Tonneau If the tonneau retaining strap or hold down latch is broken, there are repair straps and latches available. It is not necessary to replace the full tonneau cover. Read More »
SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
BUMPER, Tailgate (U-frame) When swing doors are opened on multi-function tailgate the overslam bumper sticks to the door and pulls out of the U-frame. Read More »
CUPHOLDER, Center Console Please note: If the customer complains of the center console cupholder not latching or stuck closed, please follow the instructions below prior to replacing the part. Read More »
Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. Read More »
SENSOR, Wheel Speed When replacing a front wheel speed sensor, hold the convolute towards the sensor head and add a zip tie over the convolute to secure it with the sensor pigtail wire to prevent movement. Read More »
UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Read More »
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the DTCM with the latest available software. Read More »
Spat, Wheel Well Splash Shield If replacing this for a warrantable concern, prior to removal of the Spat, please contact FCA Redacted Content by phone at FCA Redacted Content. If no response within 15 minutes. Read More »
Spat, Wheel Well Splash Shield If replacing this for a warrantable concern, prior to removal of the Spat, please contact FCA Redacted Content by phone at FCA Redacted Content. If no response within 15 minutes. Read More »
Steering Wheel Off Center This bulletin involves adjusting the front toe to correct a steering wheel off center condition. This is due to an inaccurate alignment settings from the plant. Read More »
MOLDING, Wheel Opening Flare, Rear For concern of anti-chip tape peeling or bubbling on rear wheel flare and you are replacing the rear wheel flare and or the anti-chip tape for a warrantable concern, please take pictures and highlight ... Read More »
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in ... Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
Rear Axle Vibration, Shudder Or Chatter This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration. Read More »
MODULE, Trailer Tow (Integrated Trailer Brake Module For concern of error message ?Park Assist System Disabled? displayed on the Cluster with DTC U0137 stored or active, please review the communication path between the ITBM and PTS ... Read More »
BUSHING, Tailgate Pivot For vehicles built after Dec 1 2020 and the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please read this note PN 68437489AB is for multifunction tail gate ... Read More »
BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. Read More »
COVER, Tonneau If the tonneau retaining strap or hold down latch is broken, there are repair straps and latches available. It is not necessary to replace the full tonneau cover. Read More »
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
CUPHOLDER, Center Console Please note: If the customer complains of the center console cupholder not latching or stuck closed, please follow the instructions below prior to replacing the part. Read More »
Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. Read More »
COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required Read More »
MAT, Front Seat Cushion, Suspension If there is a BSR/Noise/Creak or misinstallation or damaged part related to the Flex Mat, the Spring, the Seat Bottom or Seat Cushion of the Front Seats DO NOT DISASSEMBLE the components. Read More »
MOLDING, Wheel Opening Flare, Rear For concern of anti-chip tape peeling or bubbling on rear wheel flare and you are replacing the rear wheel flare and or the anti-chip tape for a warrantable concern, please take pictures and highlight ... Read More »
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Read More »
Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. Read More »
Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds. Read More »
Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds. Read More »
SENSOR, Wheel Speed When replacing a front wheel speed sensor, hold the convolute towards the sensor head and add a zip tie over the convolute to secure it with the sensor pigtail wire to prevent movement. Read More »
ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
BUSHING, Tailgate Pivot For vehicles built after Dec 1 2020 and the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please read this note PN 68437489AB is for multifunction tail gate ... Read More »
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Read More »
BUSHING, Tailgate Pivot For vehilces built after Dec 1 2020 if the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please call FCA Redacted Content. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. Read More »
Noise In Steering Column Tailshaft When Turning Steering Wheel This bulletin involves inspecting and replacing the steering column if necessary. Read More »
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Motor Generator Unit (MGU) Connector Not Fully Seated This bulletin involves replacing the MGU. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set Read More »
HANDLE, Tailgate For issues related to tailgate handle camera do not replace tailgate handle, the camera is serviceable and can be ordered through MOPAR separately as follows: 2019 - 68144068A$ 2020 - 68414414A$, 68144068A$ 2021 - ... Read More »
Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following:A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on ... Read More »
Incorrect Starter Motor Installed This bulletin involves inspecting and possible replacement of the starter motor, for a whining noise upon vehicle start up. Read More »
Front Axle Noise While in 4WD Mode This bulletin involves replacing the front axle assembly. The customer may experience a growling noise from the front axle which is more noticeable at lower speeds in 4WD mode. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
BUMPER, Tailgate (U-frame) When swing doors are opened on multi-function tailgate the overslam bumper sticks to the door and pulls out of the U-frame. Read More »
CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. Read More »
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Read More »
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Read More »
Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Read More »
PUMP, Vacuum Prior to replacing the vacuum pumps, please contact or email FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Key FOBIK Shortage and Restriction This bulletin is to inform customers, technicians and sales staff that vehicles are being delivered with only one key FOBIK due to a temporary semi conductor shortage. Read More »
COVER, Tonneau If the tonneau retaining strap or hold down latch is broken, there are repair straps and latches available. It is not necessary to replace the full tonneau cover. Read More »
MOLDING, Day light opening If the complaint for this part is coming loose or pulling away from the door please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. Read More »
MOLDING, Day light opening If the complaint for this part is coming loose or pulling away from the door please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
VALVE, HIGH PRESSURE EGR If you are replacing the high pressure EGR valve (68490212A$) due to DTC P0407 or P0408 please refer to all published service information regarding proper diagnosis before proceeding. Read More »
COOLER, EGR If you are replacing the high pressure EGR cooler (p/n 68490113A$) for a suspected internal coolant leak that was detected by wetness in the EGR pipe or valve, please perform proper cooling system pressure test first to ... Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Spat, Wheel Well Splash Shield If replacing this for a warrantable concern, prior to removal of the Spat, please contact FCA Redacted Content by phone at FCA Redacted Content. If no response within 15 minutes. Read More »
Transmission Oil Cooler Line Not Fully Connected This bulletin involves inspecting the Transmission Oil Cooler (TOC) lines and reconnectingif necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Warranty Bulletin D-20-23 Part Order Restiction Program - 48V Power Pack Unit (PPU) - Select 2018-2020 Jeep Wrangler (JL) and 2019-2021 RAM (DT) Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Driver And/Or Passenger Exterior Mirror Glass Intermittently Does Not Return To Original Position From Tilt Down Or Appears Stuck In Down Position Read More »
SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following:A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on ... Read More »
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Read More »
SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following: A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on ... Read More »
SEAL, REAR DOOR GLASS RUN Loose, deformed and torn door seals. If the door seal in question is being ordered for any of these conditions please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR ... Read More »
Brake Pedal with Booster Service This bulletin is informing the technician that when servicing the brake pedal or the brake booster both components need to be serviced together. Read More »
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. Read More »
COVER, Tonneau If the tonneau retaining strap is broken, there is a repair strap available. It is not necessary to replace the full tonneau cover. Read More »
COVER, Tonneau If the tonneau retaining strap is broken, there is a repair strap available. It is not necessary to replace the full tonneau cover. Read More »
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. Read More »
Intake Manifold, Intake Manifold Gaskets, Intake Manifold Bolts If the intake manifold is being removed for service and the vehicle build date is between 02/24/20 to 08/07/20, please inspect the intake manifold for cracks around the ... Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
LAMP, Cargo (CHMSL) If the CHMSL is being replaced for a water leak, new screws should be used, refer to STAR parts for the latest screw PN Ensure the screws are tightened to 2.8 NM / 24" lbs. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
AIR DAM, Front, With Actuator (Active Air Dam) Prior to replacing this part, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
Flash: Battery Pack Control Module (BPCM) Updates This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Inspect Hydraulic Belt Tensioner This bulletin involves inspecting the Julian date on the hydraulic belt tensioner for possible replacement. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil. Read More »
CUPHOLDER, Center Console Please note: If the customer complains of the center console cupholder not latching or stuck closed, please follow the instructions below prior to replacing the part. Read More »
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
AIR DAM, Front, With Actuator (Active Air Dam) Prior to replacing this part, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover manufacturer Fold-a-Cover at 1-800-322-0522. Read More »
Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover manufacturer Fold-a-Cover at 1-800-322-0522. Read More »
Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to right; does the issue follow the cable? a). If Yes, replace cable with slack. b). Read More »
Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. Read More »
CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron. Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
Lithium Ion Batteries Beginning April 1, 2022, a $5,000 penalty will be assessed to dealers who return any visually damaged battery to the supplier. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
Key FOBIK Shortage and Restriction This bulletin is to inform customers, FOBIKs will be on restriction due to a temporary semi conductor shortage. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Headlamp After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for a Moisture/Condensation issue, please e-mail pictures of the Moisture/Condensation issue as part of the repair to: FCA ... Read More »
Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need ... Read More »
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Read More »
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. Read More »
Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Key FOBIK Shortage and Restriction This bulletin is to inform customers, FOBIKs will be on restriction due to a temporary semi conductor shortage. Read More »
Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover manufacturer Fold-a-Cover at 1-800-322-0522. Read More »
COVER, Tonneau If the tonneau retaining strap or hold down latch is broken, there are repair straps and latches available. It is not necessary to replace the full tonneau cover. Read More »
MOLDING, Day light opening If the complaint for this part is coming loose or pulling away from the door please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
VALVE, HIGH PRESSURE EGR If you are replacing the high pressure EGR valve (68490212A$) due to DTC P0407 or P0408 please refer to all published service information regarding proper diagnosis before proceeding. Read More »
COOLER, EGR If you are replacing the high pressure EGR cooler (p/n 68490113A$) for a suspected internal coolant leak that was detected by wetness in the EGR pipe or valve, please perform proper cooling system pressure test first to ... Read More »
Spat, Wheel Well Splash Shield If replacing this for a warrantable concern, prior to removal of the Spat, please contact FCA Redacted Content by phone at FCA Redacted Content. If no response within 15 minutes. Read More »
Transmission Oil Cooler Line Not Fully Connected This bulletin involves inspecting the Transmission Oil Cooler (TOC) lines and reconnectingif necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following:A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on ... Read More »
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Read More »
Rear Brake (Moan) Noise This bulletin involves installing a rear brake anti-moan kit. The customer may comment on the following: A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on ... Read More »
Brake Pedal with Booster Service This bulletin is informing the technician that when servicing the brake pedal or the brake booster both components need to be serviced together. Read More »
COVER, Tonneau If the tonneau retaining strap is broken, there is a repair strap available. It is not necessary to replace the full tonneau cover. Read More »
COMPRESSOR, Air Conditioning, Complete Diagnosing the vehicle for poor A/C performance call: FCA Redacted Content before changing the compressor. If no response in 15 minutes, proceed with repair. Read More »
AIR DAM, Front, With Actuator (Active Air Dam) Prior to replacing this part, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. Read More »
AIR DAM, Front, With Actuator (Active Air Dam) Prior to replacing this part, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Read More »
Increase In Steering Effort After Recent Repairs, DTC?s B210B-00 System Voltage High Or C2129-17 Battery Voltage Circuit Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative Read More »
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Read More »
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Read More »
COMPRESSOR, Air Conditioning, Complete Diagnosing the vehicle for poor A/C performance call: FCA Redacted Content before changing the compressor. If no response in 15 minutes, proceed with repair. Read More »
Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Read More »
Key FOBIK Shortage and Restriction This bulletin is to inform customers, FOBIKs will be on restriction due to a temporary semi conductor shortage. Read More »
