This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at highway speed on dry pavement I ran into a sudden rain bust. My cruise control was on and set at 65 mph. My speed was slightly above that when I hit wet pavement. As I slowed down the cruise control engaged causing the vehicle to hydroplane out of control and crash into the median of the highway. I had no control over the vehicle at the time of the crash and could not have prevented it. I was only slightly injured but still have problems with my left shoulder from the crash.
The contact owns a 1999 Toyota 4runner. The contact stated that the vehicle was taken to the dealer for an oil change when he was told that the vehicle was not safe to drive because the entire frame was rusted. The contact spoke with the manufacturer in regard to the failure but no assistance was provided. The vehicle was not repaired. The failure mileage was unknown, but the current mileage was 114,000.
The contact owns a 1999 Toyota 4runner. The contact stated while driving over a speed bump at 2 mph, she heard a clanking noise and the vehicle began shake violently. The vehicle was taken to a dealer for diagnosis and stated that the frame had cracked and would need to be welded. After removing the fuel tank, the mechanic advised the contact that the vehicle could not be repaired. The vehicle had not been repaired. The VIN was unavailable. The failure and current mileage was 200,000.
Was driving through a neighborhood at 15 mph and a bracket that holds the rear axle in place snapped off the frame. Upon inspection the frame appears to have rusted straight through. I understand the car is old and has a lot of miles but I do not think that the frame should be the first thing to go on a vehicle. The rest of the car is in great condition considering the age of the vehicle, its a shame that due to a frame malfunction the car is no longer usable. We are just lucky they catastrophic failure didn't happen at speed.
The frame has rotted out of this vehicle due to excessive rust. Most notably on the passenger's side towards the rear axle. Apparently this is a major problem with Toyota vehicles and the manufacturer is refusing to do anything about it.
- Windsor, AA, USA
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Having major frame rot on 99 4runner. Toyota has recalled Tundra and Tacoma for same issues and nothing for the 4runner. The Tacoma and runner have same frames, how is this possible. Reading the recall their is a safety concern about the rear suspended spare which the 4runners have, severe rot which is common on all, break line failure which happened to mine. Does my family or someone elses need to be in a major accident for this to be addressed?.. Toyota has given me the run around, I hope you can help. My next recourse is either the media or an attorney. Any help would be appreciated. This is a major safety issue! Toyota is addressing only the surface here. Thank you
The contact owns a 1999 Toyota 4runner. The contact stated that the vehicle was taken for a routine oil change when he was informed that the frame was rusted. The rust began near the front passenger side tire and ended near the middle of the passenger side doors. The dealer was notified and informed the contact that it needed to be taken care of immediately. The manufacturer was contacted and stated that there were no recalls on the vehicle and offered no further assistance. The failure mileage was 164,000.
The contact owns a 1999 Toyota 4runner. While the vehicle was parked the contact noticed there was rust and holes throughout the frame. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 150,000.
The contact owns a 1999 Toyota 4runner. While the vehicle was parked, the contact noticed that the rear driver side frame rail was completely rusted as a result of corrosion. The vehicle was taken to an authorized dealer for diagnosis and they informed the contact that the frame would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 142,000.
Toyota has recalled the Tundra and Tacoma for frame rust. The 4runners are experiencing the identical problems and Toyota has not recalled. Their are numerous stories documented with the 4runner frames. My truck has holes through the frame and the safety of my family is at stake. This is unacceptable. You and Toyota have been put on notice. Thank you for your time.
Frame is rusted through (completely perforated). Rust hole is over 6 inches long and 2 inches high. Vehicle is unsafe to drive and will not pass a state safety inspection.
During the routine maintenance and inspection, the mechanics at dealer found a rust through hole in the passenger side frame rail. The hole may and/or will compromise the integrity of the body according the mechanics. There are also considerable rusting across the frame of the body, including rear bumper (replaced 4 years ago), front bumper, sway bar and exhaust system (stainless steal exhaust pipe and muffler are replaced). All the rust related repair cost over the years is about $5,000. What concerned me the most is that how long I can safely drive the car with rusting problem getting worse?
A D V E R T I S E M E N T S
- Kittanning, PA, USA