This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received notification about a recall regarding fuel pump. Contacted centennial Toyota 6551 centennial center blvd. Las vegas 89149 on Monday August 10, 2020 and was advised that they needed to order parts and that they would contact me for scheduling an appointment. Three weeks later on August 31, 2020 I called centennial and requested the service manager to inquire of status on parts in which he stated parts are not in and that "I" should call back in 2 weeks. As of this date September 17, 2020 I have not received a call from centennial Toyota.
Toyota sent out a safety recall no. 20V-012 for the fuel pump stating "if a vehicle stall occurs while driving, this could increase the risk of a crash." Yet, they have no remedy now, and no remedy in the future to fix this.
Vehicle was in motion on a city street on 12/24/18 when the entire system (engine, electrical etc.) completely quit. I was near a stop light, so I stopped and restarted the engine and resumed travel. On 12//27/18 I was in motion in a parking lot and the entire system failed again. At this time no systems were operable including lighting and the vehicle did not immediately restart with the ignition key. After approximately 5 minutes the vehicle responded to the ignition key and restarted. I took the vehicle to a Toyota dealership and they did a diagnostics test. No issues were found during the test and they were unable to duplicate the complete system failure. They did and audio system update and I picked the vehicle back up on 12/28/18.
A D V E R T I S E M E N T S
- Highlands Ranch, CO, USA