The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was melting and becoming very sticky and shiny. The glare from the sun reflected onto the dashboard, which obstructed the contact's view. In addition, while driving in the rain with the windshield wipers activated, the water remained on the windshield and the contact was unable to view the road. The contact called antioch Toyota (located at 1817 auto center dr, antioch, ca 94509, (925) 778-4800) and was informed that the warranty was expired and would not cover the repair. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 198,000.

- Antioch, CA, USA

My Camry dashboard melted such that it is now reflective like a mirror or glass onto my front window. The glare on the front window is unsafe for clear viewing. This happened after the warranty expired on may of 2018. But, a safety issue caused by a melting of the dashboard should not have a limit to it's necessary repair by Toyota. I have videos of the danger, but your only accepting jpgs below.

- Wooldand Hills, CA, USA

The contact owns a 2009 Toyota Camry. While driving, the driver's side sun visor detached and prevented the contact from viewing the road. The contact stated that the passenger side sun visor had previously detached and was replaced by him. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.

- Staten Island, NY, USA

I own a 2009 Toyota Camry that has the sticky dashboard problem and causes glare on the windshield that causes unsafe operating. I have spoken with Toyota and they have acknowledged there is a problem but will not fix the dashboard. Attached is a picture of the windshield and there is a vehicle you can see in front but barely.

- Tyler, TX, USA

The contact owns a 2009 Toyota Camry. While driving in the rain, the windshield fogged up and impaired the contact's vision. The contact stated that the dashboard material became worn over time due to heat and affected the windshield. The dealer had not been contacted. The manufacturer stated that a special warranty had just expired; therefore, they could not assist. The vehicle was not diagnosed or repaired. The failure mileage was 80,000.

- Memphis, TN, USA

The driver visor droops down. It just recently started doing this. It blocks visibility when driving. It will not stay up. When I got into my car this evening it was down and would not stay in the up position.

- Brunswick, GA, USA

The contact owns a 2009 Toyota Camry. While driving unknown speeds, the sun visor spontaneously rotated downwards and obstructed the contact's view of the windshield. There were no warning indicators illuminated. The contact called the local dealer (bobby rahal Toyota, 6711 carlisle pike, mechanicsburg, pa 17050, (888) 376-3831) and was informed that parts were not available, but could be ordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 1809061540. The contact was referred to NHTSA. The failure mileage was 58,000. Updated 10/29/18

- Carisle, PA, USA

2009 Camry hybrid melting dashboard. This is a safety issue as one can't see incoming traffic or pedestrians when driving into the sun. I have been in few close call incidents where I couldn't see pedestrians or traffic infront of me. Please recall this problem with the melting/cracking dashboard.

- Altadena, CA, USA

I purchased a 2009 Toyota Camry on June 23, 2008. After a few years, the dashboard became soft and sticky. Just this last summer, I noticed it melting on a hot sunny day. I looked into having it replaced. There was a warranty enhancement notification letter previously sent to me, which stated this type of known problem would be covered for up to 10 years since car was first placed in service. Unfortunately, I didn't determine this was enough of a problem to me until June 28, 2018. I missed the warranty extension by 5 days. I contacted newbold Toyota on June 29, 2018, and the service manager said that after the 10 years, there is nothing they can do, except to charge me for the repair. The repair was estimated at approx. $1,500 for the dashboard replacement. At first, I thought "oh well, I can live with this." But now the dashboard has melted so much that it now reflects sunlight into the windshield so badly that it is has become a safety hazard. It is very difficult to see through the windshield when driving towards the sun on a sunny day (even while wearing sunglasses). So the defective dashboard is now causing very hazardous driving condition. So I contacted the national Toyota customer service center, and they said essentially the same thing as newbold Toyota. There was nothing they can do now. Since this design/material flaw has caused such a serious hazard when driving the car, and this is now a safety issue, I believe Toyota should be held responsible and should pay for the repair to fix this safety issue. When I purchased this car, I had no idea the dashboard had an expiration date. If only I had noticed the melting a few days earlier they would have paid for the replacement. Why does their responsibility to fix a defect/safety issue end after 10 years. I have attached photo to show reflection on windshield but blinding glare is much worse in person.

- Troy, IL, USA

I am having an issue with the dashboard melting. The surface of the dashboard has become shiny and creates a glare on the windshield.

- Danville, IN, USA

I was denied replacement of a melted dashboard because the extended warranty had expired (by 2 business days). The 2009 Camry dashboard melting is a safety hazard. It casts a jarring glare onto the entire windshield and makes driving unsafe. Visibility is compromised. Someone is going to get hurt. This should not have been an extended warranty program. This should be a recall. Injuries or worse are imminent. Please act on behalf of consumers and establish a recall for Toyota melting dashboards.

- Little Rock, AR, USA

Sun visors are faulty design. Heat (sun) cause expansion of the plastic joints to expand/contract eventually leading to failure. The visor hangs down blocking driver's vision. Replacements cost $90 or more and the same problem exists because of faulty design.

- Prattville, AL, USA

I recently bought a used 2009 Camry, with a melting dashboard. The car salesperson told me it's just cleaner, so of course I believed them. Although, when I got home I read all about Toyota's problem with melting dashboards. I am very upset with this company's interior manufacturing. There is an intense reflection on the windshield due to the sticky dashboard. This makes it hard to see while driving.

- Fernandina Beach, FL, USA

Dashboard begins to melt when in sunlight. When hot to touch, hands will stick. First noticed when using a new sun visor. All we did was extend the visor towards bottom of windshield and picked up scratches. Vehicle was stationary.

- Charlotte, NC, USA

I bought my 2009 Toyota Camry le 2.4 in 2011 and last year I started having problem with driver side sun visor, it started not to stay complete closed and started to stay open, I took the vehicle to the dealer, they said it needs to be replaced but I did not want to pay for it, now I am trying to see if this is a recall or manufacturer fault.

- Sugarland, TX, USA

The contact owns a 2009 Toyota Camry. The contact received notification of NHTSA campaign number: 15V689000 (visibility); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer who stated that the part was on backorder. The vehicle was not repaired. In addition, while driving various speeds, the dashboard would melt due to the sun's reflection. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 150,000.

- Arroyo Grande, CA, USA

The sunvisors for driver and passenger side fail down. They block the view when I am driving. It is dangerous

- Tampa, FL, USA

The contact owns a 2009 Toyota Camry. While driving 5 mph, the contact noticed smoke emitting from the front passenger side door. The contact exited the vehicle. The fire department was not called and there was no fire report. There were no injuries. The contact drove the vehicle away from the scene. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The VIN was included in NHTSA campaign number: 12V491000 (visibility). The approximate failure mileage was 118,000.

- Santa Ana, CA, USA

I purchased a used 2009 Camry base model from the original owner. She notified me that the driver side visor is broken on the inside of the visor. It hangs down obstructing driver's view even when snapped into place. I took it to a shop to be fixed and they told me they have seen this on almost every 2009 Camry and there is no way to fix it, only replace it at my own cost. This is a defect that should have been recalled.

- Pensacola, FL, USA

The contact owns a 2009 Toyota Camry. While driving 45 mph, the passenger side sun visor fractured without warning. The contact stated that the driver side sun visor made a clicking noise and was close to fracturing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.

- Jacksonville, FL, USA