Letter to senator cornyn on behalf of constituent re Toyota defect letter for his Toyota model. 2009 Toyota Camry. The consumer stated Toyota sent him a letter regarding an excessive use of oil defect with his vehicle. The consumer stated he spent several months trying to work with Toyota concerning the repair. He submitted all the necessary documents Toyota requested. But in the end, they denied his claim, due to lack of documentation. The consumer has since had the vehicle fixed, at his expense.

- San Angelo, TX, USA

The contact owns a 2005 Toyota Camry. While driving at 65 mph, the engine stalled. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.

- North Ridge, CA, USA

Engine oil dries up after some days after oil change without any leak or anything. It is happening so many times that I made sure and checked engine oil and after 20 30 days there will be no oil in engine and the engine warning do not come on. There is no leak uder the car. I made sure by putting cardboard under car so if ther is drip I can see. I checked with so many mechanics last 3 years no one knows why this is happening.

- Monroe, NJ, USA

The car uses an excessive amount of oil. The problem started around 45,000 miles and continues to get worse. Toyota knows about the problem, and has sent me a tsb. Under the tsb they will top off your oil, seal up any way that oil goes in or out and you drive 1000 miles and they measure the oil to see if you have lost a full quart. I have never in my 40 years of driving had a car that lost that much oil. Toyota is avoiding taking care of their customers. They should be forced to fix it. They know they have bad pistons.

- Palatine, IL, USA

Car had no oil left in it after 5000 miles and just getting oil change at that time. Was told my 2.4 engine is known to "eat" oil per service tech and Toyota is doing an "oil consumption test" on the engine after I put 1200-1300 miles on new engine oil. Car went through 4.5 qts of oil in 5000 miles! not burning out exhaust and not leaking anywhere. Service tech advised this is known problem. According to them, after "oil consumption test" if my car "eats" less than a quart in 1100 miles that is acceptable! that is not. I know 20 year old cars that don't burn or leak or "eat" oil at oil. This known issue with the Toyota 2.4 engine should be recalled and owners given a new engine or compensation. I cannot keep putting oil in car every 1100 miles! Toyota needs to be held accountable for a defect they are aware of. I was lucky to not have taken my car on long trip and have engine seize up on me on highway causing a possible crash. Please help with this problem. I know others have similar complaints with NHTSA and also other websites and wanted to bring mine to your attention also. Thank you very much!!...updated 07/30/15

- Verona, WI, USA

Excessive oil consumption recall: Over the last year I noticed my oil consumption was drastically increasing. I started burning through oil and having to add a quart every 2 months and now monthly. In the past few months, a very large plume of white smoke would spew out of my tail pipes; not just a little but a large cloud of smoke. It has a very burnt smell to it too. The smoke dissipates after the car warms and as long as the car is warm, it will not smoke. It only smoke when the vehicle has been off for over 2-3 hours. I was told by a certified Toyota mechanic that I need to replace the engine due to faulty internal parts. He stated it was the reason for such a high level of oil consumption. I discovered that Toyota is currently recalling certain engine blocks due to oil consumption defects, however my VIN number is not part of that recall as of now. According to Toyota, my VIN could eventually become part of the recall (oil consumption recall) but as of now, it is not. I don't understand how a major manufacturer will not stand by their product and repair my engine considering they are already recalling other engines with the exact same issues I am having with my Camry. This was my first Camry too. Very disappointed with Toyota.

- Mira Loma, CA, USA

I purchased my 2009 Toyota Camry in 2008 after graduating college. I have always serviced my car as required per the Toyota manufacturers guide to have it serviced every 5,000 miles. The last three or four times I had to take the car at least 500-1000 miles before the required service mileage. About 90% of the service maintenance was performed at the Toyota dealership. Per the Toyota service package, the technicians are suppose to do a through inspection of the car to notify any areas of concern to the customer. I read a tsb that was issued by Toyota in November 2011 regarding excessive oil consumption due to a defective seal or piston ring. Recently before I hit the road for vacation, I was checking my tire pressure and decided to check my oil levels. The car was not suppose to be serviced for another 500 miles and their was no oil on the dipstick..nothing came out. I took my car to the nearest jiffy lube and asked the mechanic to look under the engine to see if there was an external oil leak. The mechanic checked and said no oil was leaking on the outside. He told me there could possibly be engine oil burning up, which is why I pulled the Toyota tsb. This is very concerning because I wouldn't want my engine to lock up driving at a high speed down the freeway. Toyota should be held accountable for the manufacturing defect and should investigate the matter. There is a class action lawsuit against Toyota for the above matter and I will be sharing my story. Thank you

- Stafford, TX, USA

At intermittent times, most noticeably while braking or turning or both, warning light and sound activates. Checked just recently, no oil on dipstick. Suspect excessive oil consumption manufacturer defect on my year and model which is not being addressed by Toyota.

- Garden Grove, CA, USA

The contact owns a 2009 Toyota Camry. While driving at approximately 60 mph, the vehicle decreased in speed, unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to the contact's residence and was not able to be driven. The manufacturer was notified of the failure. The approximate failure mileage was 100,300.

- Riverdale, IL, USA

The contact owns a 2009 Toyota Camry. The contact stated that when the vehicle was started, the service oil warning light illuminated. The contact mentioned that the vehicle was consuming an excessive amount of oil. The vehicle was taken to a dealer. The technician advised the contact to bring the vehicle back at intervals of 1,200 miles and another time at 1,500 miles to check the oil levels for the manufacturer standards. The technician informed the contact that the piston ring possibly needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.

- Oak Brook, IL, USA

I have to put a quart of oil in it every 900-1000 miles (5 quarts between changes which occur at 5K). It's not leaking (I park in same spot daily, it's being consumed in the engine, and I've recently heard of a recall and have rec'd info. At my home from Toyota about a potential recall).

- Lancaster, OH, USA

Toyota engine excessive oil consumption. There is almost no engine oil left after driving about 1500 miles.

- Troy, MI, USA

Excess engine oil consumption. Engine oil keep disappearing. Have to add more oil every week or two (that's less than a 500 miles to burn a quart or 2 engine oil!) to bring it back within the acceptable level. There is no visible leaks, no blue smoke indication. It is dangerous if engine suddenly fail when driving. This seems a common manufacturing defect from Toyota (T-sb-0094-11: 2az-fe engine oil consumption).

- East Brunswick, NJ, USA

Traveling on cruise control at 60 mph on freeway - heard rattle and metallic sounds so I pulled off to side. When my mechanic opened up the oil pan there was no oil and lots of small metal shards - blown engine. As it happens I had scheduled the routine maintenance (every 5000 mi.) so all I saw on the dash display was the usual scheduled maintenance message - no low oil notifications or, anything out of the ordinary.

- Novato, CA, USA

It has 80,000 miles and burns excessive oil. I checked it yesterday and there was no oil touching the dipstick. It starts consuming oil two years ago and now it consumes 3 quarts between the oil changes.

- Antelope, CA, USA

Moved to tx in 2012 and have not had any previous starting issues before moving. Attempted to start the vehicle during my lunch break, engine turned over but was unable to start. Attempted to start the car again and the engine cranked and started with a hard "jolt" as if the gear shift was out of position. Several days later the temperature was warmer and the same problem occurred. Scheduled a appointment with my local Toyota dealership and was told all systems were normal and they could not determine the cause of the problem since they could not replicate starting issue. The starting issue occurs on relatively hot days, turning the key to "on" before starting does not help the problem, the second start attempt is usually a "hard" start such that it feels as if the engine is jerking. Toyota should investigate electrical/fuel/and air components to determine the cause of this starting problem, especially since the issues seems to be temperature related.

- Houston, TX, USA

My Toyota Camry consumes an exorbitant amount of oil. I bought this car in summer 2013 with approx 35,000 miles, and within two-three month after my first oil change, the low oil warning lamp would turn on at hard braking. It turned out that the oil level was critically low even though it had been very recently changed. I was lucky to discover it when I was close to home so I was able to add oil. The inspection of the car did not reveal any oil leaks. I now have to add oil every several weeks even though the car has barely touched 50,000 miles. The car is now out of warranty. Had I embarked on a long trip right before the oil level fell low enough to trigger the low oil warning light, I could have experienced a catastrophic failure of the engine as open highway driving does not usually require hard braking. As a result I would have not found out that the engine was out of oil and could have suddenly stalled causing an accident. I am the second owner of this car. Before it was serviced as a Toyota dealer and the maintenance paperwork that came with the car did not point to any issues with the higher than normal oil consumption. Please do not wait until people get hurt in accidents caused by failed engines and make Toyota to fix this problem as the oil consumption is getting progressively worse with time and miles driven. Instead of sudden acceleration people may start getting killed from sudden stops caused by failed engines!!!

- Rockville, MD, USA

The car is consuming excessive oil. Have to add 2-3 quarts of oil between oil changes about 5000 miles. Problem started around 35000 miles. It now has 65400 miles. The consumption has progressively increased.

- Rochester Hills, MI, USA

The contact owns a 2009 Toyota Camry. The contact stated that the engine oil would dispense rapidly at approximately every 2,000 miles. The contact also stated that the low oil pressure warning light illuminated. The vehicle was taken to a dealer where the failure was unable to be diagnosed and was placed in a 1,000 mile consumption test. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 36,800.

- Lynnwood, WA, USA

My Toyota Camry car got water pump leak issue and it overheated my engine and it needed engine replacement. I am out of warranty period.it has 36K miles on it and 5 year 6months old. Toyota dealer asking me to replace the engine, water pump, and other misc parts.I have not received any recall notice. Is my VIN number missed in recall. Am I ripped off because of Toyota issue.

- Austin, TX, USA