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TSB Document:

Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Summary
TSB: Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation ?Screen freezing ?Intermittent rebooting ?Abnormal clock operation ?Abnormal Apple CarPlay® operation ?Echoing during Apple CarPlay® phone call ?Abnormal Pandora® operation after answering WhatsApp phone call ?Alexa® app inoperative when using iOS devices Some 2018 ? 2019 Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1026) or Entune? 3.0 Premium Audio (version 1026, 1031) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Navigation location inaccurate ?Too many or inconvenient U-turns ?Inaccurate speed categories ?Inaccurate search matches ?Flashing map update screen Some 2018 ? 2019 Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1050) or Entune? 3.0 Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Pixelated screen during phone calls when using Apple CarPlay® A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.

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Date Published
MAR 27, 2020
NHTSA TSB #
10173989
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