10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
5,920 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Toyota Highlander suspension problems

suspension problem

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2019 Toyota Highlander Owner Comments

problem #3

Oct 012021

Highlander

  • miles

A D V E R T I S E M E N T S

While entering a business park's parking lot, my vehicle suddenly and immediately stopped all forward movement. I was thrown against the steering wheel, injuring the right side of my chest and scraping the skin off my right forearm which was covered with the sleeve of my shirt. I was dazed, had no idea what happened, and thought that I had hit something but yet no airbags had deployed. When the vehicle stopped it was near a light post which I assumed I had hit. Upon exiting the vehicle I noticed the front tire was blown and the wheel was sitting on the ground at an odd angle. Walking around the vehicle showed no other body damage other that a few small strips of yellow paint from the base of the light post. When the tow truck driver was placing the chains to load it onto the flatbed, he called my attention to the fact that the drivers side control arm had failed. See the attached pictures for further detail. I am very grateful that I was not in traffic on a major highway as this would have been a horrific accident. Pictures show the control arm had a crack with exposed rust on edges of a fracture in the control arm. This vehicle has only been serviced at Toyota authorized dealerships and has undergone their multipoint inspections during these visits that include the front and rear suspension. I will not feel comfortable driving this vehicle again!

- Monroeville, PA, USA

problem #2

Feb 032021

Highlander

  • 12,760 miles
The vehicle was taken for service on 1/8/21 at Toyota of scranton for rear suspension problems. They had replaced arm away, trailing. We called again for device in February 2021 for problems with the car. It was scheduled for service on March 20,2021, which Toyota of scranton did not have the parts. In January 2021, Toyota mentioned nothing of the pending fuel pump recall. We received no calls from Toyota at any time for a recall. We became aware of the recall after we experienced problems with the car in February. Toyota has still not resolved the full pump recall.

- Scranton, PA, USA

problem #1

Mar 012019

Highlander

  • 5,000 miles
The contact owns a 2019 Toyota Highlander. The contact stated while driving at various speeds, a rattling noise was present coming from the rear of the vehicle. The vehicle was taken to the local dealer conicelli Toyota located at 860 baltimore pike, springfield, pa 19064, however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 5,000.

- Philadelphia, PA, USA

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