Technical Service Bulletins (TSBs) for the 2023 Grand Cherokee are official communications between Jeep & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message? Read More »
Tie Rod Boot Noise While Turning The customer may experience one or more of the following: ? A popping noise can be heard when turning, while in the driver seat. ? One or both of the tie rod boots are extended, or compressed (Fig. 1) . Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Flash: Electric Power Steering (EPS) Module Updates The customer may experience the following: A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures. Read More »
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
SHOCK ABSORBER KIT Suspension Before replacing this part. Please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
No Crank, No Start with a Malfunction Indicator Lamp (MIL) on, Service Air Suspension Warning Message, Evaporative Emission System Faults or Power Inverter Module (PIM) or Power Electronic Coolant Pumps on a ... Read More »
Flash: Air Suspension Control Module (ASCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). Read More »
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
Warranty Bulletin D-23-02 - Part Order Restriction Program Air Suspension Control Module (ASCM) 2022 - 2023 Grand Wagoneer/Wagoneer (WS) and 2023 Jeep Grand Cherokee (WL) Read More »
SHOCK ABSORBER KIT Suspension Before replacing this part. Please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SHOCK ABSORBER KIT Suspension Before replacing this part. Please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message? Read More »
Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors. This bulletin involves re-securing the front door trim panels to the doors. Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). Read More »
Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors. This bulletin involves re-securing the front door trim panels to the doors. Read More »
No Crank and Various Electronics Inoperable Customers may experience one or more of the following: ? Engine no crank/no start. ? Horn continually sounds. Read More »
No Crank and Various Electronics Inoperable Customers may experience one or more of the following: ? Engine no crank/no start. ? Horn continually sounds. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
No Crank and Horn Continually Going Off Customers may experience one or more of the following: ? Engine no crank/no start. ? Horn continually sounds off. Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Clunk or bump felt during an Engine Stop/Start (ESS) event. ? Roughness in shifts between gears 1 & 2. Read More »
No Crank, No Start with a Malfunction Indicator Lamp (MIL) on, Service Air Suspension Warning Message, Evaporative Emission System Faults or Power Inverter Module (PIM) or Power Electronic Coolant Pumps on a ... Read More »
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. Read More »
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?. Read More »
Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. Read More »
engine mount / heat shield Before replacing the engine mounts or engine heat shields for humming, droning, moaning, or grinding type noise, verify the noise is not coming from the transfer case or rear driveshaft center bearing. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
Flash: Electric Power Steering (EPS) Module Updates The customer may experience the following: A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Front door check If a 2022 WS Jeep Wagoneer / Grand Wagoneer comes in with a door making a popping, creaking, or clicking noise that is linked to the door check, then please contact FCA Redacted Content prior to making the repair. Read More »
Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer ... Read More »
Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube. This bulletin involves inspecting and if needed replacing the turbo oil return tube. Read More »
Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube. This bulletin involves inspecting and if needed replacing the turbo oil return tube. Read More »
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due to an oil leak, do NOT remove the seal from the retainer. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer ... Read More »
No Crank, No Start with a Malfunction Indicator Lamp (MIL) on, Service Air Suspension Warning Message, Evaporative Emission System Faults or Power Inverter Module (PIM) or Power Electronic Coolant Pumps on a ... Read More »
Fuel Tank Filler Tube Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC has been set: ? P0456 - EVAP System Small Leak. Read More »
Fuel Tank Filler Tube Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC has been set: ? P0456 - EVAP System Small Leak. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). Read More »
Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: Harsh Shift Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. Read More »
Flash: Electric Power Steering (EPS) Module Updates The customer may experience the following: A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures. Read More »
Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: ? Harsh Shift ? Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. Read More »
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. Read More »
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Read More »
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Read More »
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Read More »
Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube. This bulletin involves inspecting and if needed replacing the turbo oil return tube. Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Clunk or bump felt during an Engine Stop/Start (ESS) event. ? Roughness in shifts between gears 1 & 2. Read More »
Oil Leak from Turbo Oil Return Tube Customers may experience the following: ? Oil leak from turbo oil return tube. This bulletin involves inspecting and if needed replacing the turbo oil return tube. Read More »
Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: Harsh Shift Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. Read More »
Flash: Electric Power Steering (EPS) Module Updates The customer may experience the following: A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures. Read More »
Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: ? Harsh Shift ? Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. Read More »
Service Four Wheel Drive (4wd) Message Illuminated. Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set. Read More »
Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer ... Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Clunk or bump felt during an Engine Stop/Start (ESS) event. ? Roughness in shifts between gears 1 & 2. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
A moaning, grinding, or groaning type noise while driving between 80 112 kph (50 70 mph). Noise is not heard when the front axle disconnect is disengaged. (The noise can happen more as the ambient temperatures become colder. Read More »
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience: Memory seat recalls the incorrect seat position or is inoperative. This bulletin involves reprogramming the MSM with the latest available software. Read More »
Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience the following: ? Upon vehicle wake up, the Instrument Panel Cluster (IPC) is displaying dashes for all four tire pressure locations. Read More »
No Crank and Various Electronics Inoperable Customers may experience one or more of the following: ? Engine no crank/no start. ? Horn continually sounds. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Read More »
Flash: Transmission Control Module (TCM) Updates Customer may experience the following: ? Clunk or bump felt during an Engine Stop/Start (ESS) event. ? Roughness in shifts between gears 1 & 2. Read More »
No Crank, No Start with a Malfunction Indicator Lamp (MIL) on, Service Air Suspension Warning Message, Evaporative Emission System Faults or Power Inverter Module (PIM) or Power Electronic Coolant Pumps on a ... Read More »
Flash: Air Suspension Control Module (ASCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). Read More »
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty ... Read More »
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 ... Read More »
Front Door Map and Door Handle Lights Inoperable Front door map pocket and door handle lights are inoperative. This bulletin involves performing a BCM proxi alignment. Read More »
Rattle From Instrument Panel (IP) Endcap Rattle/squeak from the general area on the left hand side of the steering wheel on the IP dash. This bulletin involves removing a foam stand-off pad on the endcap. Read More »
Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ? On the Trip Summary screen, the labels for 9Estimated time to 100% Charge9 are reversed. Read More »
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set Read More »
Flash: Telematics Box Module (TBM) Updates Remote Monitoring System (RMS) feature is inoperative, or disabled. This bulletin involves updating the TBM with the latest available software. Read More »
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit ... Read More »
Radio T25.50 USB Software Update The customer may describe one or more of the following: ? U0485-00 Implausible Data Received From Radio. ? Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. Read More »
Folding Seat Module (FSM) wiTECH Routine The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. Read More »
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long ... Read More »
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). Read More »
Warranty Bulletin D-23-02 - Part Order Restriction Program Air Suspension Control Module (ASCM) 2022 - 2023 Grand Wagoneer/Wagoneer (WS) and 2023 Jeep Grand Cherokee (WL) Read More »
Flash: Electric Power Steering (EPS) Module Updates The customer may experience the following: A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures. Read More »
Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control ... Read More »
Service Four Wheel Drive (4wd) Message Illuminated. Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
No Crank and Horn Continually Going Off Customers may experience one or more of the following: ? Engine no crank/no start. ? Horn continually sounds off. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico ... Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border Read More »
?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border Read More »
Rattle From Instrument Panel (IP) Endcap Rattle/squeak from the general area on the left hand side of the steering wheel on the IP dash. This bulletin involves removing a foam stand-off pad on the endcap. Read More »
Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ? On the Trip Summary screen, the labels for 9Estimated time to 100% Charge9 are reversed. Read More »
Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
Flash: Telematics Box Module (TBM) Updates Remote Monitoring System (RMS) feature is inoperative, or disabled. This bulletin involves updating the TBM with the latest available software. Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). Read More »
One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. Read More »
Driver Side Exterior Mirror Scratches Scratches on the driver side power folding mirror bracket. This bulletin involves inspecting the driver side exterior power folding mirror bracket and possibly replacing the driver side folding ... Read More »
Right Front Door Glass Snowflaking Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass. Read More »
Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. If no response in 15 minutes, proceed with repair. Read More »
Right Front Door Glass Snowflaking Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass. Read More »
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. Read More »
SEAL Sunroof Glass Prior to replacing sunroof weatherstrip for water leak complaint, please take photos of the sunroof weatherstrip condition in the vehicle and email them to FCA Redacted Content. Read More »
Seal, Sunroof If a WS Wagoneer/Grand Wagoneer has a water leak due to a mis-positioned/damaged sunroof seal, please call FCA Redacted Content prior to replacement. If no response within 15 minutes, proceed with the repair. Read More »
VALVE KIT, A/C Expansion For a WL Grand Cherokee A/C performance concern, prior to replacing this part. Please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Occupant Restraint Controller For concern of DTC B767-49 Left Impact Pressure Sensor-Internal Failure OR DTC B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact engineering at FCA ... Read More »
GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
SEAL Sunroof Glass Prior to replacing sunroof weatherstrip for water leak complaint, please take photos of the sunroof weatherstrip condition in the vehicle and email them to FCA Redacted Content. Read More »
Front Door Nameplate is Loose The left, right or both front door nameplates or flags are not adhering (loose) to the door panel. Letters may have fallen off (Fig. 1) from the nameplate assembly. Read More »
Rattle From Instrument Panel (IP) Endcap Rattle/squeak from the general area on the left hand side of the steering wheel on the IP dash. This bulletin involves removing a foam stand-off pad on the endcap. Read More »
engine mount / heat shield Before replacing the engine mounts or engine heat shields for humming, droning, moaning, or grinding type noise, verify the noise is not coming from the transfer case or rear driveshaft center bearing. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. If no response in 15 minutes, proceed with repair. Read More »
Front Door Nameplate is Loose The left, right or both front door nameplates or flags are not adhering (loose) to the door panel. Letters may have fallen off (Fig. 1) from the nameplate assembly. Read More »
Water Leak in Rear Cargo Area This bulletin involves covering up two bolt holes with foil tape. Customers may comment on the following: Water leaking in the cargo area at the back of the vehicle. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors. This bulletin involves re-securing the front door trim panels to the doors. Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). Read More »
Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors. This bulletin involves re-securing the front door trim panels to the doors. Read More »
SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have ... Read More »
Front door check If a 2022 WS Jeep Wagoneer / Grand Wagoneer comes in with a door making a popping, creaking, or clicking noise that is linked to the door check, then please contact FCA Redacted Content prior to making the repair. Read More »
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue. Read More »
Front Wheel Hub and Bearing Before replacing the front or rear wheel hub and bearing for moaning, grinding, or groaning type noise, verify the noise is not coming from the transfer case. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Flash: Memory Seat Module (MSM) Updates Customers may experience: Memory seat recalls the incorrect seat position or is inoperative. This bulletin involves reprogramming the MSM with the latest available software. Read More »
Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
AIR CELL - SEAT BACK BOLSTER For concerns with seat back massage inoperable or partially inoperative (L/R side) please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair. Read More »
Folding Seat Module (FSM) wiTECH Routine The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). Read More »
Passenger Heated Seat Cushion Inoperative Passenger heated seat does not work. This bulletin involves inspecting and possibly replacing the passenger heated seat cushion. Read More »
Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message? Read More »
Warranty Bulletin D-23-02 - Part Order Restriction Program Air Suspension Control Module (ASCM) 2022 - 2023 Grand Wagoneer/Wagoneer (WS) and 2023 Jeep Grand Cherokee (WL) Read More »
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long ... Read More »
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7). Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. Read More »
Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. Read More »
Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. Read More »
Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. Read More »
Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The ... Read More »
CENTER STACK UPR DISPLAY W/BEZ For complaints of a black or blank DSCD (Disassociated Central Stack Display) with radio audio available (rearview camera function not affected), please contact FCA Redacted Content prior to ordering the ... Read More »
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long ... Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. Read More »
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). Read More »
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". Read More »
Radio Over The Air S26.15 Updating to S26.18 Software Version Battery drain after hooking up WiTech. Black display screen comes on during start up. (Rearview camera functions normally). Read More »
Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the ... Read More »
Flash: Electric Power Steering (EPS) Module Updates The customer may experience the following: A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures. Read More »
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Front door check If a 2022 WS Jeep Wagoneer / Grand Wagoneer comes in with a door making a popping, creaking, or clicking noise that is linked to the door check, then please contact FCA Redacted Content prior to making the repair. Read More »
10.1" Center Stack Display,12" Center Stack Display 10.1" & 12" Center Stack Display is blank and/or does not respond to touches. Do not replace the Center Stack Display until TSB 08-039-22 Rev B is performed (R1 Headunit software update). Read More »
Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7). Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. Read More »
Flash: Telematics Box Module (TBM) Updates Remote Monitoring System (RMS) feature is inoperative, or disabled. This bulletin involves updating the TBM with the latest available software. Read More »
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. Read More »
Glove Box Prior to replacing the glove box for a warped, misaligned or difficult to close condition, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Read More »
CONSOLE Overhead For concern of sunglass holder won't stay closed, WL OVERHEAD CONSOLE NOW OFFERS THE SUNGLASS BIN AS A SEPERATE SERVICEABLE PART. Read More »
Rear Cup Holders Warm Customers may comment on the following: ? When the rear heat temperature is set at or near max hot output, the front center console?s surfaces, first row and second row cup holders and storage bins are getting warm ... Read More »
Front Door Nameplate is Loose The left, right or both front door nameplates or flags are not adhering (loose) to the door panel. Letters may have fallen off (Fig. 1) from the nameplate assembly. Read More »
Front Door Map and Door Handle Lights Inoperable Front door map pocket and door handle lights are inoperative. This bulletin involves performing a BCM proxi alignment. Read More »
Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: ? On the Trip Summary screen, the labels for 9Estimated time to 100% Charge9 are reversed. Read More »
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For Proper Oil And Fuel? or ?Service Engine See Dealer?. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. Read More »
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Read More »
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION ... Read More »
LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part. If no response is received in 15 minutes, proceed with the repair. Read More »
B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair. Read More »
Radio Over The Air 47.01.12 Updating to R47.03.26 Software Version Customers may experience one or more of the following: ? Head Unit (HU) is displaying only Sirius XMT app under Select Shortcut Type in shortcut widgets. Read More »
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty ... Read More »
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 ... Read More »
Radio T25.50 USB Software Update The customer may describe one or more of the following: ? U0485-00 Implausible Data Received From Radio. ? Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. Read More »
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. Read More »
R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Read More »
Radio UNP T25.49 USB Software Update The customer may describe one or more of the following ? Half camera display on screen. ? Only left side camera is visible on screen. Read More »
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Read More »
Radio UNP T25.49 USB Software Update The customer may describe one or more of the following ? Half camera display on screen. ? Only left side camera is visible on screen. Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). Read More »
Front Door Nameplate is Loose The left, right or both front door nameplates or flags are not adhering (loose) to the door panel. Letters may have fallen off (Fig. 1) from the nameplate assembly. Read More »
Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup ... Read More »
Flash: Telematics Box Module (TBM) Updates Remote Monitoring System (RMS) feature is inoperative, or disabled. This bulletin involves updating the TBM with the latest available software. Read More »
VALVE KIT, A/C Expansion For a WL Grand Cherokee A/C performance concern, prior to replacing this part. Please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
