10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
93,509 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Acura TL seat belts / air bags problems

seat belts / air bags problem

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2004 Acura TL Owner Comments (Page 4 of 7)

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problem #78

Mar 192014

TL

  • 115,000 miles

A D V E R T I S E M E N T S

In March of last year a crack in the dashboard running parallel to the driver side airbag appeared and extended from the windshield to the to glove compartment. In the intervening months, several more cracks near the airbag have appeared and the SRS warning light is on whenever the ignition is live. Given the recent publicity regarding airbags, and the many similar complaints I have read from other owners of 2004 Acura TL's, I am increasingly concerned that this defect is both widespread and dangerous. Since Acura is aware of the hazard these significant failures present, and to date has taken no action to correct them, I believe the NHTSA must act to compel Acura to recall and repair the affected vehicles.

- Mission Viejo, CA, USA

problem #77

Sep 012013

TL 6-cyl

  • 120,000 miles
I noticed a small crack over my passenger airbag area over a year ago. That small crack has now grown to a much larger crack, in size and depth. Several cracks now all over dashboard. The ones over passenger airbag concern me due to its location. I have read that it has caused the airbag light to turn on. I have contacted Acura to possibly replace it but because my warranty has expired, they refused.

- Corona, CA, USA

problem #76

Jan 012013

TL

  • 110,000 miles
The contact owns a 2004 Acura TL. The contact stated that the passenger side dashboard began to deteriorate around the air bag. In addition, the air bag warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.

- North Chesterfield , VA, USA

problem #75

Jan 022015

TL

  • 43,000 miles

A D V E R T I S E M E N T S

In the last 10 days, the SRS dash light came on without a known incident. Researching online Acura information, many areas refers to cracking of the dashboard as a possible reason for the SRS light to stay on. Upon investigation, there is a 15 inch crack on the passenger side, going down the right side of the airbag placement. Reports say cracks will continue, Acura knows of the issue however will not recall or correct the issue. For the numerous reported issues of cracking dashboards, Acura should take the corrective action needed. This has been my best purchase to date and have unquestionable faith in the car. With the multitude of complaints about this same issue, how can it be ignored? before this, I would not consider purchasing anything other than another Acura however a $36K vehicle should not have a known repetitive issue thru several years of models. I called Acura client relations in the us ((800) 382-2238) and had them open a case number for my issue. Not sure if it will do anything however it can not hurt. Only 43K on the car, immaculate 2004. Normally stored during the winter. Dealer maintained.

- Fairfax, VA, USA

problem #74

Jan 022015

TL

  • 43,000 miles
In the last 10 days, the SRS dash light came on without a known incident. Researching online Acura information, many areas refers to cracking of the dashboard as a possible reason for the SRS light to stay on. Upon investigation, there is a 15 inch crack on the passenger side, going down the right side of the airbag placement. Reports say cracks will continue, Acura knows of the issue however will not recall or correct the issue. For the numerous reported issues of cracking dashboards, Acura should take the corrective action needed. This has been my best purchase to date and have unquestionable faith in the car. With the multitude of complaints about this same issue, how can it be ignored? before this, I would not consider purchasing anything other than another Acura however a $36K vehicle should not have a known repetitive issue thru several years of models. I called Acura client relations in the us ((800) 382-2238) and had them open a case number for my issue. Not sure if it will do anything however it can not hurt. Only 43K on the car, immaculate 2004. Normally stored during the winter. Dealer maintained.

- Fairfax, VA, USA

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problem #73

Jan 022015

TL

  • 43,000 miles
In the last 10 days, the SRS dash light came on without a known incident. Researching online Acura information, many areas refers to cracking of the dashboard as a possible reason for the SRS light to stay on. Upon investigation, there is a 15 inch crack on the passenger side, going down the right side of the airbag placement. Reports say cracks will continue, Acura knows of the issue however will not recall or correct the issue. For the numerous reported issues of cracking dashboards, Acura should take the corrective action needed. This has been my best purchase to date and have unquestionable faith in the car. With the multitude of complaints about this same issue, how can it be ignored? before this, I would not consider purchasing anything other than another Acura however a $36K vehicle should not have a known repetitive issue thru several years of models. I called Acura client relations in the us ((800) 382-2238) and had them open a case number for my issue. Not sure if it will do anything however it can not hurt. Only 43K on the car, immaculate 2004. Normally stored during the winter.

- Fairfax, VA, USA

problem #72

Oct 172013

TL

  • miles

A D V E R T I S E M E N T S

I have the same problem that every 04 Acura TL has. The dashboard has been cracking on me and my airbag indicator light stays on. I have contacted Acura about the problem and they told me to take it into a dealer so they could look at it and send a report. I have not heard from anyone about fixing the problem let alone, hear from anyone at all. Acura should take care of this problem before someone gets seriously injured from a premature airbag deployment because of the cracked weak dashboard. The manufacturer should not wait for some thing serious like a death to happen from the problem just to fix it. The problem should be taken care of now. We the consumers want action and satisfaction with this problem. I hope Acura comes to their senses and fixes this problem immediately. Goodnight!!

- Ruskin, FL, USA

problem #71

Aug 222014

TL

  • miles
Purchased 2004 Acura TL in late August 2014. Initially thought the markings on the passenger side of the dashboard were as designed due to the uniform appearance. Turns out, there are multiple cracks in the dash going in different directions. Cracks are at least 10 inches and there are several. I am very concerned about the airbag deploying. This is our third Acura and we have never seen this before. Looking at this board, I see multiple complaints regarding TL dashboard cracking. Hope Acura will evaluate this issue and determine whether or not there is any danger to front seat passengers.

- Glen Allen, VA, USA

problem #70

Sep 192014

TL 6-cyl

  • 100,000 miles
My 2004 Acura TL has a defective dashboard. I've seen cracking in my dashboard that was disguised in the instrument panel since 2007. It originally looked like the crack was part of the design above the instrument panel. In the past three years, the cracking has spread all over the dashboard to the passenger side comprimising the integrity of the airbag deployment feature in my vehicle. I have received nothing from Acura corporate for an obvious dashboard design flaw for 2004-2006 Acura TL models. Acura corporate says that cracked dash is a result of wear and tear. My concern is the safety of the airbag during normal deployment and whether or not it will protect my family in the event of an impending accident.

- Manassas, VA, USA

problem #69

May 012014

TL

  • 42,000 miles
Dashboard has cracked (~10+ inches) need airbag seem. Crack is large. May result in high velocity debris during air bag deployment. May result in improper air bag deployment.

- Redondo Beach, CA, USA

problem #68

Aug 272014

TL

  • 91,000 miles

A D V E R T I S E M E N T S

There appears to be a defect with the air bag system. The warning light was intermittently illuminated, and it now remains lit nearly every time the vehicle is driven. I brought the car into the dealership (Acura of stevens creek in California). They see the air bag system issue, but will not take a look at the car for less than $180. I unfortunately don't have $180 for just a look (this amount does not include the cost to fix the problem). The worst part is that this appears to be a known problem under warranty, but they refuse the look at the car unless I pay $180. I am extremely angry they would put my family and me in unnecessary danger like this. Also, if this is a known defect, they should repair all their cars on the road and not subject people to dangers like this.

- Cupertino, CA, USA

problem #67

Mar 052014

TL 6-cyl

  • 105,000 miles
A small crack developed on the dashboard on left side of the passanger side airbag. Over time, the crack has grown and another crack has developed on the right side along the passanger side airbag. Both cracks are of equal length running from the top of the dashboard down past the airbag. This definitely looks like a recall issue or Acura needs to pay for the part to be fixed and/or replaced.

- Bloomfield, NJ, USA

problem #66

Apr 162008

TL

  • miles
The dashboard started cracking and keeps getting long where the airbag is on passenger side.

- Villa Rica, GA, USA

problem #65

Jul 062014

TL 6-cyl

  • 125,900 miles
The dash just always had a line in it. It looked as if it is where the airbag is. And now it just started to crack. I'm just not sure if it is a safety hazard or not and if the airbag will still work.

- Greensburg, PA, USA

problem #64

May 112014

TL

  • 127,900 miles
While I was driving, I heard a buzzing noise. I turned to my passenger side to realize my dashboard airbag was cracking! this needs to be recalled!

- Sacramento, CA, USA

problem #63

Apr 302013

TL 6-cyl

  • 116,025 miles
Within a 24-hour period, numerous cracks appeared on the top of the dashboard. Most noticeable are two cracks that outline the portion of the dash that covers the passenger side air bag. My concern is that this condition will affect the operation of the airbag and its deployment when activated in a crash. This condition could be a danger to the passenger.

- Seabrook, TX, USA

problem #62

Feb 122014

TL 6-cyl

  • 93,000 miles
We purchased an Acura TL in 2013 as a third owner. We love the car and is always garage kept. However, one day suddenly cracks starting appearing along the dashboard on the passengers side. Also, the cracks propagated along the driver's side too. When I checked online, I wasn't the only one with this issue. There are several hundreds of people with this issue. I called Acura and they did not take responsibility for a defective part. I have a master's degree in manufacturing systems engineering from university of Kentucky and a bachelor's degree in mechanical engineering. I work with plastic & steel components with design and manufacturing day in day out. I can tell you confidently that it is a 'defective' plastic part. It's not about the money for me, it's the safety concern I have. In case of an accident, I do anticipate the dashboard plastic chips acting as a shrapnel and causing injury to the passenger/driver. I really wish you could do something about this. Appreciate your help. Regards

- Cupertino, CA, USA

problem #61

Jan 052011

TL 6-cyl

  • 80,000 miles
Airbags are about to blow thru the dash. The airbag light stays on most of the time and the dash is cracking really bad around the dash. The crack started just around the airbag cracking the perfect shape of the airbag. Now it is cracking all around the airbag. Seems as tho the airbags could come out at any time.

- Otto, NC, USA

problem #60

Mar 172014

TL 6-cyl

  • 164,000 miles
The dash has begun to crack and I fear it is going to weaken the dash where my air bags are located, resulting in a deployment.

- Black Mountain , NC, USA

problem #59

Mar 142013

TL

  • 48,500 miles
Dashboard cracked suddenly above the passenger airbag compartment exposing the airbag compartment to the sun through the crack. Dashboard also deformed and appears to be sticking to airbag compartment around the edges on the top. The crack is growing. The crack initially formed suddenly while I was driving, and made a loud clap, which could startle drivers. I am concerned that the air bag could fail due to this defect and further cracks could form suddenly making startling noises while driving.the size of the crack and amount of deformation varies with temperature.

- Carlsbad, CA, USA

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