really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
94,346 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Acura TL seat belts / air bags problems

seat belts / air bags problem

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2004 Acura TL Owner Comments (Page 5 of 7)

« Read the previous 20 complaints

problem #45

May 042012

TL 6-cyl

  • 105,000 miles


I noticed a couple of cracks on my dash. Since I noticed them there had become additional cracks. After doing research I discovered this is a very common problem for this make and model and the cracks occur in the same spots. The biggest concern if the crack over the passenger side airbag.

- Benton, AR, USA

problem #44

Jan 052011

TL 6-cyl

  • 80,000 miles
There was no accident or incident. I have complained about this to you over a year ago and nothing was ever resolved! our dash is cracking only where both air bags are on both the driver and passenger dash! this was not cased by anything but the manufacture. We really would like to see a recall on this. We have a 03 and 04 Acura TL. The 03 has a recall on the air bags and it doesn't even show any signs of damage. The 04 needs a recall before our airbags come out on us driving down the road, then we will sue Acura! I have pictures if you need them!

- Otto, NC, USA

problem #43

Oct 012009


  • 80,000 miles
Cracking dashboard.

- Kansas City, MO, USA

problem #42

Oct 122011


  • 80,000 miles


The dash board has cracked in multiple places over the passenger air bag. If the air bag was to deploy in an accident it would shoot sharp edged pieces of plastic at the passengers resulting in injury or death. It is happening to every 2004-2008 Acura TL. Something needs to be done. Some Acura dealers are covering some of the cost but it should be a recall for consumers safety. My wife will not ride in the car and will not allow our children as well. So I have a $50,000 luxury sedan that is useless. Please help us Acura owners. Thank you

- Ama, LA, USA

problem #41

Aug 242012

TL 6-cyl

  • 51,000 miles
My dashboard has a crack around the driver's side airbag. The car has never been hit or wrecked. This crack just appeared and the check airbag indicator is on. I've been reading on the internet that many many other owners of this car are having the same problem. I'm afraid the airbag will deploy without cause. Please check into this and let me know if there is a cause for a recall on this car. Thanks.

- Birmingham, AL, USA

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problem #40

Aug 172012


  • 115,000 miles
Small crack started at center of dashboard near the window. In 1 day it has wrapped almost completely around the drivers side of the dashboard and is nearly 2 feet long now. My 1989 Honda Accord had a better looking dash after 23 years. This is a major safety issue and needs fixed asap by Acura.

- Greensboro, NC, USA

problem #39

Jun 042012

TL 6-cyl

  • 62,000 miles


The dashboard in my 2004 Acura TL is cracked on the passenger side along the airbag. Started out just a crack about 1/4" and two days later the crack is over 8 inches. Also the dashboard on the driver's side cracked first from just in front of the steering column all the way to the windshield and is now a complete square from steering column to windshield and back to steering column. If this isn't a safety issue, I don't know what is! we own two other Honda, 2001 and 2000 civics, and neither of those cars have cracks and are in better shape than the Acura TL.

- Roanoke, VA, USA

problem #38

Aug 082012

TL 6-cyl

  • 194,000 miles
Wife made me aware that a crack appreared on the dash atter taking down the sun shade to come home after work. It was about a four inch crack on top of the left edge of where the air bag deploys. I was somewhat concerned because F the location. I rode on the car again this afternoon and not only has the original crack doubled in size there is another one on the opposite side of the air bag deployment. Both cracks are on the edge of the air bag "box" now I am very concerned and I get only line to see how to either repair or replace this dash. After searching I see that there are alot of complaints with this same issue. It seems Acura has a problem with the material used to cover the dash. They need to step up and replace these dash boards.

- Chouteau, OK, USA

problem #37

Aug 012012


  • 148,000 miles
While driving we heard a loud pop that sounded like a very large rock hit the windshield. While inspecting the windshield we noticed that the noise had come from the dashboard splitting. The area covering the passenger side airbag has split and the entire dash, withing just a few days, has split from the initial 4 inch split to about 8 inches. I am concerned that this could affect airbag deployment as the decreased resistance could mean the airbag deployment speed is greater. (worth noting: We purchased this car new and it has been garage kept its entire life. Also, when the car is in the sun I always use a sunshield.)

- Colfax, NC, USA

problem #36

Jun 152012


  • 71,000 miles
Cracking in the dashboard on top of the passenger side air bag. Also airbag maintenance light came on when the crack appeared. Afraid that it is causing a safety defect.

- Carl Junction, MO, USA

problem #35

Aug 022010

TL 6-cyl

  • 120,000 miles


Dashboard has developed deep, long cracks in a square surrounding the passenger side air bag. Manufacturer should recall this extremely common safety problem immediately.

- Palm Harbor, FL, USA

problem #34

Jul 062012

TL 6-cyl

  • 135,000 miles
One day I got in the car and noticed a crack on the dashboard along the passenger side airbag. Since then it is beginning to spread.

- Greensboro, NC, USA

problem #33

Jul 152012

TL 6-cyl

  • 100,040 miles
The dash has developed a crack around the passenger side airbag. I am concerned that should an accident occur the airbag may not deploy correctly.

- Apopka, FL, USA

problem #32

Nov 122011


  • 80,000 miles
My 2004 Acura TL started to have minor cracks on the dashboard last November and then it slowly spread all over the dashboard. I now have multiple long cracks on my dashboard. I have done some research online and there are many Acura TL (2004 & 2005 model) owners who has encountered the same issue as well. I have other vehicles that are older than the Acura TL and those vehicles dashboards are completely fine. I believe it is a defect in the material and Acura should be responsible for replacing this part. I do not feel safe driving my care in this manner due to the fact that it might impact the air bags or may not deploy the air bags in case of emergency. So, please help all of us Acura TL owners with this issue. Thank you

- Brooklyn, NY, USA

problem #31

Jul 062012

TL 6-cyl

  • 65,970 miles
I noticed a large crack on my dashboard in front of the passenger seat and it appears to outline the airbag. There are two small cracks on the dash as well. My concern is whether or not these cracks make the deployment of my airbags defective in the event of a collision.

- Joplin, MO, USA

problem #30

Jun 292012


  • 114,500 miles
First, I noticed the light indicating the front passenger airbag was off, even though my adult male friend was in the front passenger seat. Later that day, I noticed a crack, approximately 2 inches long. Two days later, the crack was approximately 6 inches long, and ran along the entire right edge of the passenger airbag compartment. Since the first time I noticed the airbag light, it has been inconsistently responding to the same adult male passenger by activating/deactivating the airbag.

- Austin, TX, USA

problem #29

Mar 012008

TL 6-cyl

  • 90,000 miles
The dash started to crack around the passenger airbag and has continued to get worse over the years. The entire dash is cracked at this point. This is a know Acura issue that they refuse to address in mass but have assisted many owners in varying degrees.

- Plantation, FL, USA

problem #28

Jun 302012

TL 6-cyl

  • 100,465 miles
Dash separating around passenger side airbag.

- Collierville, TN, USA

problem #27

May 282012


  • 1,368,010 miles
Dash/airbag issues. 2004 Acura TL 3.2 had a crack on the dashboard which the airbag is underneath, this is a safety concern if the airbags would be deployed correctly. More cracks appear several days later, the car is well pampered, but this is a defective material on Honda/Acura's part. Need to be recalled!

- Long Beach, CA, USA

problem #26

May 022011


  • 120,000 miles
My dashboard is cracked all over the place. Acura will not fix it.

- Cypress, TX, USA

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