Cracked Dashboard

CarComplaints.com Seal Of Pretty Good

9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
95,400 miles
Total Complaints:
4 complaints

Most Common Solutions:

  1. not sure (4 reports)
2007 Acura TL accessories - interior problems

accessories - interior problem

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2007 Acura TL Owner Comments

problem #4

Jan 042019

TL Type S 3.5L

  • Automatic transmission
  • 150,000 miles

A D V E R T I S E M E N T S

My Acura 2007 tl type s has a cracked dashboard. They didn't explain what caused it. I thought the sun caused it, but after reading other claims, it's should be a recall.

- Tillina J., Chattahoochee, US

problem #3

Feb 112017

TL Type S

  • Automatic transmission
  • 119,500 miles

click to see larger images

cracked dashboard cracked dashboard

Contacted Acura. They will do nothing as the car is over the 50,000 miles and not under warranty. Owned car for less than 6 months and read that this was a prominent issue. Dash crack was originally the size of a check book but has doubled in length spanning over the passenger airbag. Contacted Acura with safety concerns, got a quote from an Acura Certified Inspector as requested from Acura. Over $2,000 to get dash replaced. I will be dealing with the crack but am praying for a recall. Customer service was less than impressive. It took a month to get a response after my jumping through hoops.

I am the 3rd owner of this car which came from FL to MI. Certified inspector noted the crack was not caused by damage.

Bought this car and brand based on high quality and luxury reviews. Paid a lot for a USED car only for this to happen. Not the quality I expected.

- a_believe91, Unionville, US

problem #2

Aug 082014

TL

  • Automatic transmission
  • 30,000 miles

Cracked Dashboard that looks like Passenger Airbag is about to break through.

I have approached the Local Dealer, John Eagle Acura 16015 Katy Fwy., Houston, TX 77094-1601, and was told the car was old and I should get rid of it. If an Acura can't withstand the test of time ( 2 year old car at the time of first complaint) they should get out of the car manufacturing business. Of course the Service Techs answer was not what I wanted to hear after spending a large sum of money to purchase this vehicle. Acura knows they used inferior materials. Lexus and Toyota have already replaced the defective dashboards in their cars. Now that I would like to sell the car I am told I can't sell it unless I fix the inferior product with the new parts that Acura is now using.

I guess Acura is not the quality company I thought they were.

- tparisi, Katy, TX, US

problem #1

May 202015

TL Type S 3.5L V6

  • Manual transmission
  • 82,000 miles

I have made calls about this problem to Acura customer relations in which they replied, "go to the dealer and see if a regional manager would handle the case, and if they would grant me a "good will replacement" in which I would still be responsible for the $600.00 labor costs. Why would anyone pay a penny to fix inferior / defect issues with a car having less than 85,000 miles in which a car has been pampered. I have had older cars under the same weather conditions without these problems with many more miles on them.

- Namit C., Lafayette, LA, US

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