This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states ball joints are constantly failing. Consumer has had to replace them twice. A recall was initiated, but consumer's VIN was not included. Related recalls 01V200000 and 01I018000. Right front wheel fell off as a result of the faulty ball joints. There was squeaking noise on turns due to idler arm failure. Front pads worn out and rotors failed, both were replaced.
Ball joints failed, consumer listed that there was an accident, however did not give specific details, manufacturer replaced the defective part, there are two recalls regarding both the upper and lower ball joints, consumer is requesting reimbursement.
- Palos Heights, IL, USA
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Due to letter from manufacturer, I took vech in for service to upper ball joints. They said uppers are fine but lowers need replaced and it isn't covered under the letter and it won't pass inspection. I called manufacturer after seeing on your web site that lower ball joints were also identified as problem but they said is the dealer says the uppers don't need replaced that the lower ball joint problem may have been caused by something other than the possible upper ball joint problem. Does this seem reasonable?
NHTSA recall 01V20000/manufacturer's recall 01048; got notice about upper and lower control arms malfunctioning. Dealer only repaired upper control arm. Dealer also admitted that lower ball joints needed to be replaced. Consumer is upset that ball joints failed so soon.
Ball joints failed, consumer listed that there was an accident, however did not give specific details, manufacturer replaced the defective part, there are two recalls regarding both the upper and lower ball joints, consumer is requesting reimbursement.
Vehicle has been aligned 4-5 times and has not been corrected. 4 months ago 4 sets of tires were purchased to correct the problem, nothing has changed. Vehicle makes a clunking noise when making a hard right turn. Dealer found cause of problem, but hasn't specified if it was upper or lower ball joints that needed to be replaced. Consumer has contact, but would not be acknowledged because consumer didn't live in one of the states included.
Recall 01V200000; while driving tires were wearing funny. Tires were brand new. Took vehicle for alignment, and was informed that both upper & lower ball joints were corroded. Repairs could not be done on tires due to ball joints. Manufacturer indicated this vehcle not covered under recall due to VIN.
Ball joint failed, almost causing a head on collision. There are 2 recalls on this vehicle and both are affected on mine, but GMC says my VIN# is not on there list and will do nothing about it.
Consumer received a recall notice 01V200000. Dealer was willing to replace defective upper control arm, but not damaged lower control arm even though recall stated lower/upper control arm.
Consumer received recall notice 01V200000/ manufacturer's 01048 letter. Consumer called dealer, and dealer referred to corporate customer service because consumer already remedied problem and was seeking reimbursement. Corporate customer service and dealer stated that couldn't get reimbursed because consumer did not use Chevrolet parts. Also, did not see statement on documentation.
While traveling steering was pulling to one side. Dealer has been contacted, and technician replaced upper and lower ball joints. Please provide furather information.
The car had made a nasty noise since about 30K miles. We brought this to the dealers attention more than once, but they found no problem. We had the car lubed, aligned, replaced tires, etc. We lived with the noise, assured there was no problem. Then last Sunday my wife turned into our drive, and the right front wheel detached at the lower ball joint. Had she been going faster, this would have been catastrophic. Chevrolet says there is no problem, and ball joint failure is not unusual. I disagree and consider this a serious defect, as at moderate speed this kind of failure would result in a rollover.
Front left control arm, rusted and carroded, causing the control arm to break and damage to the steering knuckel, shock, left front axcle, axcle boot and axcle seel. This accured while beginning to back to car out of a drive way (approx. 3mph). The car was taken back to the dealer after purchase for a snaping and popping in the front driverside wheel, both times we were told it was a squeeky spring and nothing was wrong. Now we know what the noises where, not a spring. The car has been at the dealer for over 2 weeks. We have been told a couple of different stories about why the car did this and how this is seen all the time( which I know is not true). The final conclusion from the dealer is lack of maintance, yet we have this car lubed and taken care of often. This is a real concern, if this part would have broke just moments before or after it did, me and my children would have been severly injured or killed. I am very worried that the other side may do the same thing, since I can not get a good answer O.
Consumer took vehicle in for a brake service, and asked for a rotation of tires. Dealership informed him they could not rotate tires or perform a front end alignment because all of front ball joints were worn out. A Chevrolet dealership mentioned that this could be the result of a bad design. Consumer also had front brakes replaced, consumer also had to replace all four tires due to ball joints.
A D V E R T I S E M E N T S
- Wethersfield, CT, USA