This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver seat recliner handle broke off. Looks like junk metal was used. I consider this a safety hazard since the seat position could have the driver in the wrong postion in the event the air bags were deployed.
Seat recline levers snapped off without warning. These units are made from zinc die casting and should have not been used. GM will do nothing to repair, the repairs are over three hundred dollars to replace with similar zinc rods. The local dealer said they see this all of the time. I know of 5 people with similar problems. Consumer service will not do anything about it, normal wear and tear!.
Seat recliner bracket broke as consumer was adjusting seatback. Consumer cannot position seatback for comfort. Dealer was notified. Consumer states that the radiator coolant caused radiator to fail.
Regarding complaint on battery: At 26,000 miles the original battery was replaced. The replacement battery began leaking at approx. 38000 miles; however, battery did not fail until 39000 miles. Dealer says since battery was replaced in 36000 mile period, the replacement battery carries no warranty. This doesn't make sense. Regarding handles to recline seat back: They both broke off where connected to chair. Soft metal used. There was no heavy usage or foce applied. I feel that GM is using inferior parts and materials and seek assistance.
After a day of driving this rental car, moderate acceleration caused the driver's seat to travel to its rear limit. The latching mechanism seemed ok from that time onward.
In a period of twelve months, handle used to recline the seat on the driver's side has been replaced twice and needs to be replaced again. The handle automatically breaks off in the driver's hand when the seat is reclined. The dealership is aware of the problem.
We've had numerous problems with the same dealership in getting our vehicle repaired. We feel this is a safety issue, because if your seat can't be adjusted properly you can be injured by the air bag, and also you can't adjust your seat to gain clear visibility. This is the third time in a little over a year we've had this part break, and every time we try to get it fixed there is always a few days of delay and they don't give a loaner car because they say it's driveable.
A D V E R T I S E M E N T S
- Depew, NY, USA