This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ever since I bought my car I have had problems with my whole power steering and suspension system. I have spent over $2000 dollars over the past two years fixing parts that relate to anything from the wheel bearing, rack & pinion, ball joints and now looks like my power steering is ready to go out. Basically everything major on the front has failed. My warranty wouldn't cover because they said it's normal wear and tear. I feel it's a defect because it seems like the same things keep failing over and over. I really depend on my car to get to work and feel this is a matter that needs to be looked at a little more closer and taken seriously because from what I see, a lot of 2000 Chevy Impala owners have complained about the same thing. This leads me to believe that this is a problem that the dealers or the manufacturer should take care of and look a possible reimbursement for many customers that have had the same problems, thanks.
- Chicago, IL, USA
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- Chicago, IL, USA