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really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
32,512 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Chevrolet Impala steering problems

steering problem

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2000 Chevrolet Impala Owner Comments

problem #5

Feb 132010

Impala 6-cyl

  • Automatic transmission
  • 67,255 miles


The contact owns 2000 Chevy Impala ls. While driving 35 mph her steering wheel locked. The contact had to pull the steering wheel really hard and in order to gain control of it. The vehicle was taken to an independent dealer. The dealer then inspected the vehicle and stated that the vehicle needed a power steering pump and that there was an internal leak in the power steering hose. The contact had to rent a vehicle for four days while the dealer fixed the problem. The contact stated that there wasn't any noise when the failure occurred. The contact did report this to the manufacturer. The failure mileage was 67,255 and the current mileage is 67,355. Updated 03/30/10.

- Dumont, NJ, USA

problem #4

Feb 152004

Impala 6-cyl

  • Automatic transmission
  • 40,500 miles
Transmission failure and power steering pump failure.

- Norristown, PA, USA

problem #3

Feb 142004

Impala 6-cyl

  • 54,807 miles
While driving power steering pump failed, causing steering fluid to leak. Consumer had no power assist. Dealer replaced power steering pump.

- Southgate, MI, USA

problem #2

Apr 142003

Impala 6-cyl

  • Automatic transmission
  • miles
Stress crack in the sub-frame from the power steering pump.

- Windsor Locks, CT, USA

problem #1

Sep 041999


  • miles
The consumer was parking vehicle, smelled smoke and noticed engine was on fire. Front harness wires overheated. Consumer lost power steering, and when the consumer went to move the vehicle, there was some type of fluid on the ground under. Fire department came out and put out the fire.

- Dorchester, MA, USA

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