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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala accessories - exterior problems

accessories - exterior problem

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2002 Chevrolet Impala Owner Comments

problem #1

Dec 202001

Impala

  • miles

A D V E R T I S E M E N T S

While driving down the road the right passenger side mirror exploded - sounded like a gunshot. I was told something hit the mirror causing it to explode. This was based on the mirror casing having scratches on the top. I have never heard of a mirror exploding - for any reason - and neither has anyone else I have spoken to, including the dealership that is fixing my vehicle. Problem was reported to Chevrolet but they did not seem concerned about the safety issue. My niece was sitting in the front seat at the time and, fortunately, did not have the window down - otherwise she would have been seriously injured.

- Auburn, GA, USA

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