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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
84,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala accessories - interior problems

accessories - interior problem

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2002 Chevrolet Impala Owner Comments

problem #4

Sep 192007


  • 124,000 miles


The contact owns a 2002 Chevrolet Impala. The contact stated that when he would turn off the vehicle, it failed to restart. Initially, the failure was intermittent, but it now occurs everytime the vehicle is driven. The security system would lock up the injectors and he would have to turn the key on for 10-15 minutes to reprogram the module. Afterwards, the vehicle would restart. The contact took the vehicle to the dealer and they stated that the security system was the cause of the failure. The contact paid approximately $700 for the repair, but it did not remedy the failure. The manufacturer has not been notified. The current mileage was approximately 150,000 and failure mileage was approximately 124,000.

- Brookville, PA, USA

problem #3

Mar 022009


  • 117,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the anti-theft device prevents the vehicle from starting. The device drains the battery, makes the interior lighting flicker, and disables the radio. In addition, the relays in the vehicle click on and off as soon as the key is placed in the ignition. The contact has not yet taken the vehicle to the dealer. The failure mileage was 117,000.

- Hope Mills, NC, USA

problem #2

May 012008


  • 95,000 miles
The contact owns a 2002 Chevrolet Impala. When the vehicle is turned off, the security light on the instrument panel intermittently remains illuminated. On one occasion, this prevented the vehicle from restarting. After ten minutes of turning the vehicle on and off and shifting from park into neutral, it finally started. The contact believes that the failure will recur. The VIN was unknown. The current mileage was 96,000 and failure mileage was 95,000.

- Glenpool, OK, USA

problem #1

Aug 012007


  • miles
My passlock system has failed. Shuts the fuel off. 2002 Chevrolet Impala.

- Guymon, OK, USA

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