Print this page


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,630 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala accessories - interior problems

accessories - interior problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

2002 Chevrolet Impala Owner Comments

problem #4

Mar 142011

Impala 6-cyl

  • 85,000 miles


I got my car on 03/09/2011. I have been complaining to the dealership about the issues I am having with my car. It hesitates to crank, when turning I can feel a popping feeling in the steering. Very often my signal lights doesn't come on. I do a lot of highway driving back and forth to work and this is very dangerous. When hitting my breaks the car sometimes speeds up before slowing down, which can be very dangerous. There is a shortage in the wiring. The low coolant level light stays on, even though they claim they fixed some sensor switch. They also said they fixed my car from leaking brake fluid, but the brakes are sounding worst everyday. I asked them if the brakes needed changing and they said it was fine. The car hesitates when taking off. I just got home from work and not even 30 minutes went by before I tried to leave out and my car would not crank. I have been complaining to the dealership since I got the car and they have procrastinated until the 30 day warranty expired. When calling today the dealership said that I would have to pay for any repairs because the warranty expired. When asking why should I have to pay for repairs, when I have been complaining about these issues since I first got the vehicle, the reply was they are not going to pay that any mind and I would still have to pay for the repairs.

- Raleigh, NC, USA

problem #3

Jul 302008


  • miles
Car would not start changed passlock and still will not start. Security light is on, radio is locked and the Chevy dealership does not know what is wrong with it, they are guessing that is the BCM and the SDM but they cannot promise that it will work.

- Moncks Corner, SC, USA

problem #2

May 102007

Impala 4-cyl

  • Automatic transmission
  • 112,000 miles
Headlamps and interior lighting appeared to have a short in them. Have been traveling at night at 55 mph and dimmed the lights for oncoming traffic when all lights except the fog lights completely went out. Continuous fiddling with switches finally made them come back on. Also, lights will not always come on at night without continuous fiddling with switches. Occurs 5 days out of 7 in every week.

- Bainbridge, GA, USA

problem #1

Oct 112004

Impala 6-cyl

  • Automatic transmission
  • 53,519 miles
While driving on a two lane highway dashboard lights and head lights went out without. The consumer hit the dimmer switch and the lights came back on. The occurred again before the vehicle was taken to the dealer. The dealer replaced a module in the steering column. Thus far, the failure had not recurred.

- Leslie, MO, USA

Not what you are looking for?