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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,279 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala brakes problems

brakes problem

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2002 Chevrolet Impala Owner Comments

problem #3

Mar 012006

Impala 6-cyl

  • miles


2002 Impala braking calipers on the back disc on the drivers side holds less than one inch of the disc. Transmission rolls in the direction of the slope of the road. The calipers on the rear disc on the driver's side holds less than one inch of the disc. The other three calipers go all the way normally. This has resulted in less braking capacity one one side. The consumer contacted the dealer. Since the warranty had expired the consumer would have to pay for repairs.

- Yonkers, NY, USA

problem #2

Apr 062004

Impala 6-cyl

  • Automatic transmission
  • 47,000 miles
At around 10000 miles, after braking at an intersection, heard a loud squealing sound coming from left front tire. Took car to dealership and they said the caliper had seized. They repaired the caliper, replaced the brake pad and turned both front rotors. Now at 47000 miles, again after pulling away from an intersection, with no previous indicators, I heard a horrible metal on metal grinding sound and vehicle was barely drivable to get off the road. Took the car back to dealership, and they said that the left inside brake pad was practically gone even though there was no noise from a wear indicator, and as a measure of "good faith" they would replace the caliper, but because the left rotor was damaged, I would need to again have both front rotors turned before new front pads could be installed. Dealer denies any responsibility or fault for not having replaced the defective left front rotor in the first place. I'm stuck with a $200 bill for new front brakes without any warning from a brake wear indicator, or any obvious pulling, shimmy or other normal indicators that new brake pads might be required.

- Kittery, ME, USA

problem #1

Jul 172002

Impala 6-cyl

  • Automatic transmission
  • 10,837 miles
Driver's side (left) front brake caliper locking up & causing tremendous pad & rotor wear, currently in shop to be fixed for 3rd time. Other previous problems include faulty sensor reporting "low coolant" despite full, & front driver's power seat stuck in back position.

- Coram, NY, USA

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