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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala drivetrain problems

drivetrain problem

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2002 Chevrolet Impala Owner Comments

problem #1

Nov 032004


  • miles


The intermediate drive shaft needs to be replaced. It stated making noises when the steering wheel was turned. Took for service the part was ordered on Nov 3 2004. Part still has not came in. Called the Chevy dealer. Seems like its been a common problem. And takes about 2 months to get the part. I was told only 6,000 are made a week and they started in the hole 100,000 and the problem is getting worse. If that many people are having the same problem, why are they not recalling the part. I asked the man if my car is safe to drive he said isn't is under warranty. I said no and all of a sudden the car was safe to drive. It does not feel safe and I am not at all confident about driving and I think Chevy should admit they have a problem.

- Garrison, KY, USA

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