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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
70,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala electrical problems

electrical problem

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2002 Chevrolet Impala Owner Comments

problem #4

Oct 142007

Impala 6-cyl

  • Automatic transmission
  • 75,000 miles


Intermittent flashing of all vehicle external lights. It happens everyday. Dealer diagnosed the following electrical problems: Connection at the body control module must be repaired. The passolck sensor and ignition switch must be replaced.

- Clarkston, MI, USA

problem #3

Aug 252007

Impala 6-cyl

  • Automatic transmission
  • 127,000 miles
Car would not start there was no clicking sounds or anything passlock security light and battery light comes on fiddled around with lock and unlock on remote waited 10 minutes and car started no problem. This has happened twice since I purchased this car 2 weeks ago. I am not impressed with this car. Good thing I wasn't stranded somewhere especially with my 5 week on son in the car.

- London, 00, USA

problem #2

Jul 152002


  • miles
Problem with message center, security lite comes on then battery lite, then service vehicle soon, then air conditioning would not turn on, started funny, did not start turning over when I first turned the key it started to turn over about 1 sec after turning the key and started ok then. All of this happened a the same time for the first time. Prior to this I reported a popping/snapping noise when you turned the key. The chev dealer said this was normal (3 weeks prior to the problem).

- Glendive, MT, USA

problem #1

Mar 242005

Impala 6-cyl

  • Automatic transmission
  • 78,000 miles
I recently(3-7-05) purchased a used 2002 Chevy Impala from my uncle. He told me that based on info received from a former GM mech.; there was a starter problem that he had yet to experience. I have had the car a little over 3 weeks now and have experienced the problem 4 times in the last 5 days. I replaced the starter yesterday(3-23-05) based on what my uncle had told me. 20 minutes after installing the new 1 the car did not start. Called a local dealership this morning(3-24-05) and was told that the problem was with the body control module and the ignition cylinder. This dealer told me that he has 1 Monte Carlo/Impala come in every month with this problem. I asked him if it was recall on the part(s). He told me "no" and the the replacement cost was between $450-600. Now I'm out $250 for a starter I didn't need and being told I'm looking @ another bill around $500. In my opinion 1 car a month is too many and that was at just 1 dealer. I have 14 Chevrolet dealers within 15 miles of my house. That is 168 cars just near me in 1 year. I think this needs to be looked into.

- Cincinnati, OH, USA

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