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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
66,681 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala electrical problems

electrical problem

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2002 Chevrolet Impala Owner Comments

problem #9

Nov 282011


  • 200,000 miles


The contact owns a 2002 Chevrolet Impala. The contact stated that the ignition switch was not working. The security indicator illuminated and the vehicle failed to start. The failure began five years ago. The dealer diagnosed that the ignition switch was faulty. The manufacturer was notified. The failure mileage was 200,000.

- Loveland, OH, USA

problem #8

Jul 072014

Impala 6-cyl

  • 100,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle intermittently failed. In addition, the contact was driving approximately 35 mph when the service engine soon warning light illuminated and the A/C system failed to activate. The failure recurred on multiple occasions. The vehicle was taken to an independent mechanic where the cause of the failure was unable to be determined. The approximate failure mileage was 100,000. Updated 08/27/14 updated 09/18/2014

- Macon, MS, USA

problem #7

Feb 242008

Impala 6-cyl

  • Automatic transmission
  • 113,126 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the traction control ABS indicator illuminated on the instrument panel. While the contact was driving at an unknown speed, the brakes automatically activated as if the pedal were depressed. The vehicle was taken to the dealer for repair, but the failure recurred a week later. The contact was scheduled to take the vehicle back a third time to be repaired. He placed the key in the ignition and the vehicle would not start. The current mileage was 13,000 and failure mileage was 12,800. Updated 05/05/08. The igntion switch was replaced. The consumer stated a sensor and wiring harness were replaced.updated 05/05/08.

- Adelphi, MD, USA

problem #6

Feb 162008

Impala 8-cyl

  • Automatic transmission
  • miles


On a 2002 Chevrolet Impala, the security light comes on while driving. Following this event various electrical abnormalities occur. Dashboard warning lights all flash together, dash goes dark. Sometimes when you start the car the security light comes on and the headlights flash as if they were icc flashers. There are numerous complaints about this on the internet. Chevrolet doesn't seem to have any finite fix for this and randomly replaces the BCM and ignition switch as possible causes. Most people report having the exact same problem over again several days later"?" due to this erroneous reporting I thought I had a battery problem and the garage changed my alternator. At a cost of $306 dollars. Which I now believe was totally un-necessary.

- Ridge, NY, USA

problem #5

Oct 142007

Impala 6-cyl

  • Automatic transmission
  • 75,000 miles
Intermittent flashing of all vehicle external lights. It happens everyday. Dealer diagnosed the following electrical problems: Connection at the body control module must be repaired. The passolck sensor and ignition switch must be replaced.

- Clarkston, MI, USA

problem #4

Nov 102007


  • miles
Key start delay start issue, dummy lights, no crank.

- Howell, MI, USA

problem #3

Feb 072005

Impala 6-cyl

  • Automatic transmission
  • 63,000 miles


Starting 2/05 I have had the "security" warning light and my engine fail to start on 3 separate occasions. I had to replace the BCM the first time but have now been told that there is a tsb on this issue and that, per GM, I need to replace the ignition switch and associated parts to prevent my vehicle from shutting down on the road. If that is not a safety hazard I don't know what is. GM knows about this but will not stand behind it's defect until a major accident happens. They should do a recall and have these all repaired before a major accident does take place. They should be held accountable before a life is lost because of a well known documented flaw.

- Kearney, NE, USA

problem #2

Jul 152002


  • miles
Problem with message center, security lite comes on then battery lite, then service vehicle soon, then air conditioning would not turn on, started funny, did not start turning over when I first turned the key it started to turn over about 1 sec after turning the key and started ok then. All of this happened a the same time for the first time. Prior to this I reported a popping/snapping noise when you turned the key. The chev dealer said this was normal (3 weeks prior to the problem).

- Glendive, MT, USA

problem #1

Mar 252005

Impala 6-cyl

  • 49,000 miles
Ignition switch - malfunctioned. Y have something to do with security light. Had to be replaced by dealer service.

- Laurel, MD, USA

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