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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
83,487 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala lights problems

lights problem

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2002 Chevrolet Impala Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #28

Feb 122011

Impala 6-cyl

  • 115,000 miles


Both headlights shut off at night with no warning. Sometimes low lights turn off and then come back on after a few seconds. Sometimes high lights shut off and do not come back on unless the lights are manually switched to low. This happens as much as once a month traveling at 65 mph ever since I owned the vehicle. There is no indication when and where this will happen. It is just random. If you are unaware how to get the lights to come back on, they will not. Dealership is aware of several owners with the same problem, but does not know how to remedy!

- Greenfield, WI, USA

problem #27

Jul 082007

Impala 6-cyl

  • 70,000 miles
I own a 2002 Chevrolet Impala ls 4D. I would be driving at night with the headlights on and for no reason both headlights would turn off, driving down the road without ability to see. When I then I then hit the high/low dimmer switch several times with my hand the lights would return. This would occur once every month or so, and occurred at this approximate frequency of time for as often as I owned my car, since 2007. It is quite frightening to drive at night when your lights would suddenly go off without warning. Finally, last year the high beam would not click on with the switch apparently being broken. My father owned the same year Impala, and he reported the same exact problem, the lights would suddenly go out and he would have to hit the switch to have the lights return on. He had his fixed and it cost him in the neighborhood of 600 dollars. My brights are currently not functioning due to this broken switch with the cost to fix being around 600 dollars. I find it quite unusual with the same year Impala to have this occur, and find it extremely hazardous when driving at night.

- Lansing, IA, USA

problem #26

Dec 082010


  • miles
Headlights suddenly went out while in operation.

- Westville, IN, USA

problem #25

Nov 302010

Impala 6-cyl

  • 97,000 miles


2002 Chevrolet Impala headlamps go off while driving when high beams are on. Frequency is everytime high beams are used. Researched problem on internet and found this is common problem. Why will GM not recognize this as a safety recall situation?

- Carthage, MO, USA

problem #24

Jan 012010


  • miles
2002 Chevy Impala. The turn signals often fail to activate, creating a road hazard. Apparently a common problem on that time period Impala. Suspected a faulty multi-function switch.

- Coral Springs, FL, USA

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problem #23

Jul 152010


  • 147,000 miles
The contact owns a 2002 Chevrolet Impala. Upon starting the vehicle and shifting it into drive she could hear a clicking noise coming from the steering column and fuse box under the engine. She also stated that whenever she shuts the vehicle off the high beams will continue to flicker on and off. The vehicle was taken to an independent mechanic where she was informed the vehicle was built with a faulty body control module. The vehicle was not repaired. The failure mileage was 147,050 and the current mileage was 147,432. Updated 11/05/10.

- St Robert, MO, USA

problem #22

Aug 082010


  • 115,000 miles


Blinkers were intermittently working and now not working at all. Brake lights and hazards working. Fuses replaced. See online that many people report this same problem.

- Bowie, MD, USA

problem #21

Jun 012009


  • 95,000 miles
2002 Chevrolet Impala blinkers stop working intermittently. Happens every month or two and lasts about an hour or until the four-way flasher is repeatedly turned on and off. Fixed by replacing the hazard switch in the steering column. This was dangerous since the blinkers would not work when expected and necessary such as changing lanes on the freeway, or when making a left turn at a busy intersection.

- Champaign, IL, USA

problem #20

Jun 012010


  • 105,000 miles
2002 Chevy Impala: Turn signal randomly stops functioning: Sometimes when lever is pulled signal will function then just stop, other times signal does not work at all when lever is pulled. Pressing hazard button several times returns turn signal functionality temporarily. This is a safety issue! an internet search of "2002 Impala turn signal" on google shows that this is a common problem.

- Hermantown, MN, USA

problem #19

Dec 082009


  • 79,000 miles
I have a 2002 Chevy Impala. About a year ago the turn signals intermittently stopped working. I was told the multifunctional wand would cost $500 (not includ.labor) and there is no after market part. My mechanic could not confirm the problem though. All else on the wand works. I feel this problem is connected with my air/heat running and/or loss of power. This is very dangerous and almost caused several near rear-end incidences. I am afraid to have my daughter in the back seat. Is there a recall for this item?

- Lutz, FL, USA

problem #18

Nov 092009


  • 100,000 miles


We were driving home at night and the headlights on our 2002 Chevy Impala went out and didn't come back on. We didn't realize it at the time, because we were driving in town and there were street lights. This was the 3rd occurrence. Nothing has been done to correct this issue.

- Chicora, PA, USA

problem #17

Nov 012009


  • 102,000 miles
Chevy Impala 2002 turn blinkers fail intermittently similar to 03V327000 recall campaign.

- Staten Island, NY, USA

problem #16

May 122009


  • 150,253 miles
Head lights will go out when using the dimmer leaver. I have replace the dimmer switch two times on my 2002 Chevy Impala. Cost $450 each time.

- Toxey, AL, USA

problem #15

Mar 192008


  • 85,000 miles
On March 19, 2008 I was driving to work at 5am and turning on my highbeams. A car was coming over the hill so I turned off my highbeams and my headlights turned off. In a panic I hit the brakes and ended up putting my car in the ditch. I was able to drive it out of the ditch but I was pretty shook up. After jiggling my dimmer switch I was able to get my headlights again. I took my car to the mechanic and he told me that it was the dimmer switch that needed replaced and it would cost $450. I found an after market one online and put it in myself for $350. I noticed my lights flickering before this event but thought nothing of it. Usually it was 1 or 2 times a week for two weeks when the switch finally went out completely. I would like this to be a recall on all dimmer switches due to the fact that I could have been involved in a serious or fatal accident. The headlights and instrument lights are the most important thing on a vehicle when traveling in the dark. In my case I was lucky not to have had this happen during bad road conditions.

- Shelby, OH, USA

problem #14

Apr 112005


  • miles
I have a 2002 Impala and the same problem as everyone else. My blinkers will randomly stop working. When I push the hazard lights on and off 3 or 4 times the blinkers start to work again.

- Bryan, TX, USA

problem #13

Jan 012004


  • 60,000 miles
Bought the car from a relative. Has had the problem the entire time I owned it. I was told to just never use the high beams. They don't stay on anyway. I recently spoke to a Chevrolet mechanic that stated that almost all Impala that come in on trade have a defective headlight dimmer switch. $300-400 repair. I have no high beams. Switch has been bad entire time. But if every Impala that comes into the dealership has this issue why is there no recall. I ask every Impala owner to file a complaint. Especially since sometimes the lights just go out, which may cause an accident. Lets get this taken care of. Especially since GM knows of the problem and is doing nothing to address it. Also have the problem with the wipers going to the full up position when turning them off. Heard this is also a common problem.

- Susquehanna, PA, USA

problem #12

Feb 132009


  • 57,200 miles
The contact owns a 2002 Chevrolet Impala. While driving 75 mph, the contact noticed that her head lamps dimmed periodically. The dealer inspected the vehicle and determined that the head light modular failed and could be repaired at the cost of $500. The manufacturer stated that no compensation would be provided because there were no recalls. The failure occurred without warning and the vehicle has not been repaired. The failure mileage was 57,200 and current mileage was 57,500.

- Pierre, SD, USA

problem #11

Jan 102009


  • 67,900 miles
2001-2002 Chevy Impala headlights stop working when changing from low beam to high beam at any time also burning wire smell on going problem with GM needs to be recalled GM wants $700 to fix.

- Rochester, PA, USA

problem #10

Dec 012008


  • 89,900 miles
I have a 2002 Chevrolet Impala ls. Bought used in 2005 had 72,000 miles. It now has 89,800 miles. Since I have had the vehicle I have had to replace the BCM module, rebuilt transmission, replace the PCM module, replace all four rotors along with brake pads all around, and now my left turn signal has stopped working intermittently. The right turn signal works fine. When the left turn signal is working the hazards work fine as well, but when the left isn't neither does the hazard lights. Along with the problem it disengages the traction control, which therefore disengages the cruise control. I read on a forum that replacing the hazard switch will fix this problem however not my case. I have been told to replace the turn signal module, but the part is $299.99 plus labor or the dealership told me they could troubleshoot the problem, but at astronomical labor charges. From all the forums I've read and my own problems the 2000-2002 Impala are nothing, but garbage! this will be my last american made car! very very disappointed Chevrolet customer.

- Pittsburgh, PA, USA

problem #9

Nov 102008


  • 69,000 miles
The contact owns a 2002 Chevrolet Impala. While making a left turn at 10 mph, the turn signal indicator failed to illuminate. The failure occurred intermittently when making either a left or right turn. The vehicle was taken to a local repair shop and they were unable to determine the cause of the failure. The manufacturer stated that the vehicle would have to be taken to the dealer for further inspection. The failure mileage was 69,000 and current mileage was 69,700.

- South Bound Brooke , NJ, USA

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