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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
45,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala seat belts / air bags problems

seat belts / air bags problem

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2002 Chevrolet Impala Owner Comments

problem #2

Dec 232003

Impala 4WD 6-cyl

  • Automatic transmission
  • 30,000 miles


Our son was going appx 35 miles an hour and my husband was in the passenger front seat. A drunk driver pulled out of an apartment complex, literally on top of my husbands car - hitting them on the front right side. The airbags did not deploy and my husbands seat belt did not hold. He was in perfect health before this accident and is now a partial functioning quadriplegic. All because of defected air bags!!! I realized also, this is not the first time someone's seat belt did not hold!!

- Orlando, FL, USA

problem #1

Jan 052006

Impala 6-cyl

  • Automatic transmission
  • 60,000 miles
I was involved in a rear-end collision. The air bags did not deploy (expected) and the shoulder restraint did not prevent my head and body from going forward and striking the steering wheel (unexpected.) I received injuries as a result of my forehead striking (I assume) the steering wheel.

- Yorba Linda, CA, USA

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