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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala suspension problems

suspension problem

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2002 Chevrolet Impala Owner Comments

problem #2

Nov 152008


  • 100,000 miles


I have a 2002 Chevy Impala. I have so many problems with is car since the moment I drove it off the lot. In my opinion, the whole car should be recalled. But, I am only going to file a complaint on my current issue. This is the second time this has happened to my car. About a year ago, I starting hearing a roaring sound coming from the front of my car when I drove down the road. It was really strange because it sounded like the engine, but the noise was not cause from pushing the gas, just the tires driving down the road. I took it to a local automotive center. They informed me that it was the hub bearing located near my tire. They told me it was so bad that my tire would have fallen off while driving, which could have a caused an accident. They fixed it, charging me $350. Now, last month (Nov 08), I started hearing that same noise. I already know that it's the same problem, but unsure if its coming from the same side or not. It is so bad that when I am going around a curve while driving, the whole car shakes and rattles. I cannot afford to get this fixed again. I have children and am very concerned for our safety. I just think that this is a very serious problem and could be dangerous. I do think that Chevy should recall this.

- Spring Hill, FL, USA

problem #1

Jul 152004


  • Automatic transmission
  • 6,000 miles
Rear wheel hubs and bearings are making noise. Inside the hub there is a bearing which holds the tire/wheel on, and bolts to the rear axle were causing the problem. This wheel assembly was already replaced at 60,000 miles. The ABS light and service traction system light comes on and off. Consumer has had the bearings replaced 2 months ago at consumer's expense. Currently, the bearings are in need of replacement after on 6,000 or 7, 000 miles.

- Baldwin City, KS, USA

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