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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

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1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
84,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala transmission problems

transmission problem

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2002 Chevrolet Impala Owner Comments

problem #1

Dec 222004

Impala 6-cyl

  • Automatic transmission
  • 84,500 miles

A D V E R T I S E M E N T S

I noticed that my transmission shifts very hard when it warms up. I took to Chevrolet dealer, they changed my transmission mounts, and dog bones. I paid quite a few dollars and my vehicle still has this same problem. The vehicle has 85,000 miles, but I, ve maintained the vehicle very well. I, ve also had problems with my steering play.the dealer changed some parts in the assembly which is better. I'm a mechanic and I don't beleive that there was anything wrong with my drivetrain mounts, but it's in the transmission. I paid alot of money and still have the same problem. Since owning the car I had problems with the drivers window. The motor was changed once under warranty now it's doing the same thing again. The problem is it will go down but won't go up sometimes.

- Hinesville, GA, USA

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