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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Impala windows / windshield problems

windows / windshield problem

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2002 Chevrolet Impala Owner Comments

problem #3

Apr 062007

Impala 6-cyl

  • Automatic transmission
  • 37 miles


While I love my 2002 Chevrolet Impala it has two major problems which affect its safety. First, I hd replaced the windshield wiper blade assembly twice in 1.5 years and the linkage had been reset two separate times. The windshield wipers stayed in an upright position, blocking the view from the windshield. The second problem was the rear brakes, which deteriorated and crusted, requiring full replacement of the brake pads, rotors, etc. This could cause brake failure if no action was taken by the owner and a responsible mechanic. The most recent failure date of the windshield wiperswas listed below. The brakes were fully replaced in March 2007.

- Jamestown, NY, USA

problem #2

Mar 162007


  • miles
Windshield wiper defect. Stays in up position when turned off. I have several other Impala siince this has started on my vehicle.

- Stubridge, MA, USA

problem #1

Jan 192006

Impala 6-cyl

  • miles
Windshield wiper blades keep failing in the winter months. Dealer keeps saying need to clean better, but that has not worked, and they have failed while in use on the highway. It is a safety issue in my mind. Keep putting new parts into the wiper train. At my expence and it still is a problem every winter.

- Brimfield, MA, USA

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