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10.0

really awful
Crashes / Fires:
7 / 7
Injuries / Deaths:
4 / 0
Average Mileage:
69,957 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Impala electrical problems

electrical problem

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2004 Chevrolet Impala Owner Comments (Page 3 of 21)

« Read the previous 20 complaints

problem #367

Dec 242012

Impala 6-cyl

  • miles

A D V E R T I S E M E N T S

2004 Chevrolet Impala. Consumer writes in regards to ignition switch recall repairs and requests reimbursement for the ignition switch he paid to have replaced.

- Rockwood, TN, USA

problem #366

May 252015

Impala 6-cyl

  • miles
The contact owns a 2004 Chevrolet Impala. The contact stated that the vehicle stalled without warning. The contact took the vehicle to a mechanic, who stated that there was a recall for the pass lock on the key. The mechanic referred the contact to a dealer. The dealer informed the contact that the vehicle was not included in NHTSA campaign number: 14V400000 (electrical system). The manufacturer stated that the vehicle would not be repaired. The failure mileage was unknown. Updated 7/29/15 updated 10/17/2017

- Uniontown, OH, USA

problem #365

Apr 082015

Impala

  • 104,000 miles
The contact owns a 2004 Chevrolet Impala. After rainy weather conditions, water leaked from underneath the front passenger side dashboard. There was an accumulation of water on the front passenger side floor. The failure caused an electrical shortage and the radio speaker became damaged. The vehicle was taken to an independent mechanic who diagnosed that the water deflector shield would need to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 104,000.

- Utica, NY, USA

problem #364

Sep 052007

Impala

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chevrolet Impala. While driving at approximately 30 mph, the vehicle security light illuminated and the vehicle stalled. The failure recurred twice. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.

- Trumbull, CT, USA

problem #363

May 022015

Impala

  • 186,000 miles
I was drive home from work at night and my security light came on my car. The next thing it was off. While I was driving to work after leaving home the light came back on and stay on. I got to work and look in my GM manual and seen that I should take it to a dealer. I went to my car after work to go home the light was off. I stop to get gas. My car would not start. Nice man came and said lets disconnect the battery. He did. My car started. I was ok for threes day then the light came back on and my car would not start. I had a recall on the ignition switch in Sept of 2014. Took it to the dealer they only fix the key. I took it to the dealer today they had to fix a part on the ignition switch. Please ask that there is a recall. I dont feel safe with this car. I can't afford a new car. I scared that this car could stop running while driving it. Thank you

- Mebane, NC, USA

problem #362

Jan 152015

Impala 6-cyl

  • 42,000 miles
I turned the key to start the car and was driving and my gas hand, speedometer and oil indicators just fell to the bottom of the circle. Instead of showing me the amount of gas I have the red needle falls behind the "E". the same is true for the speedometer, the needle just falls to the bottom, and the cold/hot indicator is at the bottom of the panel. Isn't this an electrical problem?

- Lewis Center, OH, USA

problem #361

Mar 122014

Impala

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chevrolet Impala. While driving at approximately 55 mph, the fuel gauge failed to provide the accurate reading level and the speedometer did not display the correct speed. The vehicle was taken to a dealer where it was diagnosed that the fuel gauge and the speedometer needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.

- Dupo, IL, USA

problem #360

Mar 112015

Impala 6-cyl

  • miles
2004 Chevrolet Impala. Consumer writes in regards to recall notice #14350. The consumer stated she had unnecessary repairs done on the vehicle, as the safety issue could not be identified. The consumer stated on several occasions, the vehicle would not start. The ignition switch tumbler was replaced.

- Grafton, WI, USA

problem #359

Mar 212015

Impala

  • miles
Come on now, I see the complaints on a bunch of things that is wrong with my 2004 Impala. An there is more than one person saying it. There seems like there is a serious problem here that you guys seem to be ignoring an refusing to fix. I think its about time for some people to get together and file some kind of lawsuit against you guys if you don't address these issues. Now for the same complaints for my Impala, number 1 it does not like to start sometimes and then I have to wait 20 mins to an hour just for it to finally start. Number 2 the security light stays on. Number 3 the gages to my speedometer and gas move all over the place and doesn't give me the accurate reading. Other experiences I've had noticed is that my brights don't always like to shut off the first time, the car pulls mainly to the right, but also back and forth. And all the buttons and light to my radio works but no sound comes threw. I haven't experienced any of the other things in the complaints yet but these ones I have an they need to be addressed like I said before something is done about it by the people. Thank you

- White Cloud, MI, USA

problem #358

Nov 132014

Impala

  • miles
The contact owns a 2004 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V400000 (electrical system) and stated that the parts were not available for several months. While waiting for the part for the recall repair, the key was difficult to turn over and the vehicle stalled more than twice. The dealer did not provide a specific date for when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The failure mileage was not available.

- New Orleans , LA, USA

problem #357

Mar 302015

Impala 6-cyl

  • 200,794 miles

A D V E R T I S E M E N T S

My security light pops on and then when I turn my car off it won't start back up for at least 20 mins. It happens randomly and leaves me stranded...I seen other reviews and this seems to be an issue with GM vehicles.

- Mechanicsburg, PA, USA

problem #356

Jan 082015

Impala

  • 130,434 miles
I bought the car used at dealership in rochester NY it had around 128000 when bought it died out at about 131000 they claimed that the car was fully inspected was a total failure had to spend a 1000 plus dollars at good year to months after bought had no heat sh*t heads could fix it I want my money back for the car I way over pay I paid 5300 with taxes and sitting in my drive way dead... the call the deaker no response I have warranty but they wont answer or do work.

- Rochester, NY, USA

problem #355

Oct 152014

Impala 6-cyl

  • 83,817 miles
The contact owns a 2004 Chevrolet Impala. The contact stated that the vehicle was serviced under NHTSA campaign number: 14V400000 (electrical system); however, one of the keys was not repaired. The contact mentioned that when the spare key was used the security light illuminated on the instrument panel. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The failure mileage was 83,817. Updated 5/5/15 updated 9/16/2015

- Thornton, CO, USA

problem #354

Apr 012014

Impala 6-cyl

  • miles
The contact owns a 2004 Chevrolet Impala. The contact stated that the vehicle failed to start intermittently. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 03/30/15 updated 9/26/2017

- Oakland, CA, USA

problem #353

Nov 072013

Impala 6-cyl

  • miles
2004 Chevrolet Impala. Customer received repairs due to recall and is requesting repairs. The consumer stated the transmission had to be replaced, because the vehicle would to hesitate and then jerk. Pieces of metal were discovered in the transmission pan indicating an internal fault. Also, the ignition and cylinder were replaced.

- Galt, CA, USA

problem #352

Mar 042013

Impala 6-cyl

  • 90,000 miles
The car will not start all lights and heat comes on or air the security light flashes will take anywhere from 5mins to 30 minutes to start you guys really need to address this issue I have seen so many complaints about it and im not understanding why there has not been a recall issued as of yet. Me and my 2 year were stuck in the car in 0 below conditions for at least 20 mins I cried the whole time thinking my baby was freezing were we had left from had just closed and there was nothing to do but wait I need my car to get around please recall and fix this issue for your customer we look to you guys to give us safe cars.

- Philadelphia, PA, USA

problem #351

Mar 012013

Impala

  • 160,000 miles
The contact owns a 2004 Chevrolet Impala. The contact stated that while driving at approximately 55 mph, the vehicle stalled without warning. The vehicle was able to restart. The contact mentioned that there were no other keys on the ring and no additional weight other than the single ignition key. The contact received notification of NHTSA campaign number 14V400000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

- Bellville, OH, USA

problem #350

Oct 012014

Impala

  • miles
The contact owns a 2004 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V400000 (electrical system). The dealer stated that the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.

- Florence, AL, USA

problem #349

Jan 182015

Impala

  • 116,000 miles
Hello, I just purchased this vehicle from a used car dealer and drove it to work two days later. I work an hour away and take the turnpike....I noticed while I was driving that the speedometer was near 90, and when I pulled into my jobs parking lot I was near 40 mph...the parking lot's speed limit is 10 miles per hour with speedbumps so I knew something was wrong. When I got off of work my gas tank read past the full mark....I have been filling the tank every other day to prevent being stranded. I immediately called the dealer and he took a look at it. I purchased the car on 01/17/15 and today's date is 02/01/15 and I am still waiting to get the problem resolved. I've researched online and seen a lot Chevy Impala have this problem. Most notably 2001-2005 I would be eternally grateful if the matter can be resolved. Thanks, [xxx] P.S. there weren't specific options for the problems. They are:the gas gauge, speedometer, the whole panel....I found out this is called a cluster" or cluster panel" information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Elizabeth, NJ, USA

problem #348

Jan 272015

Impala

  • 130,000 miles
The contact owns a 2004 Chevrolet Impala. While driving at approximately 25 mph, the passlock security system disabled independently. Additionally, the security lights and exterior lighting began to flash. The vehicle failed to restart. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.

- Columbus, OH, USA

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