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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
57,055 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Chevrolet Impala accessories - exterior problems

accessories - exterior problem

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2008 Chevrolet Impala Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #20

Feb 242013

Impala 6-cyl

  • 92,334 miles


The right rear door lock works intermittently with my power door lock system on my 2008 Chevy Impala. Also the right front passenger door lock worked intermittently at first and now it does not respond. I have done some research online and I know I am not the only owner of a 2008 Chevrolet Impala with this problem. Pleas help. Is there any way a recall can be issued to get this issue fixed? it is impossible to unlock the right rear door from the outside with a key because there is no key hole. There is only one key hole on to unlock a door with the car key and it is on the driver side door only.

- Irving , TX, USA

problem #19

Apr 132012

Impala 6-cyl

  • 62,000 miles
2008 Chevy Impala. Right rear door lock began working intermittently. Right front followed suit shortly afterwards. Now, some 5 months later, the driver door is behaving the same way. It makes transporting my children difficult and unsafe. If there were to be an accident, the children in the back seat are not likely to have the mental capacity to remember to unlock the door which could lead to further injury or death. Wiring harness in the center console is poorly designed and located in such a way that the wiring breaks and making it so electrical safety devices do not disengage thus not letting the key be removed, the vehicle not being able to shift from park, and other failures yet to be identified.

- Cleona, PA, USA

problem #18

Jul 162009


  • 11,000 miles
The contact owns a 2008 Chevrolet Impala. The contact stated that the automatic door lock failed intermittingly. The door would not always lock and the contact was unable to determine when the doors were locked or not. The vehicle was taken to the dealer and the contact was told that the actuator needed to be replaced. The failure mileage was 11,000 and the current mileage was 48,000.

- Burnsville, MN, USA

problem #17

Feb 012012


  • 100,000 miles


The contact owns a 2008 Chevrolet Impala. The contact stated that while driving at various speeds, all four door locks were independently locking and unlocking. The door locks have all failed and the contact was only able to use the key to open the driver's side door. The vehicle was taken to a dealer where the contact was informed that the actuators and computers failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 100,000. The current mileage was approximately 125,000. The VIN was unavailable.

- Rush City, MN, USA

problem #16

Nov 012011

Impala 6-cyl

  • miles
We are getting ready to have to replace our third set of tires. We bought our Impala new and replaced our first set of tires at Feb. 2010 (38,000 miles). Replaced again at 54,000 miles Dec. 2011. Replaced again at 65,000 Nov. Of 2012 and it is in need ot new rear tires again at 72,000. Car shakes and back end slides in bad weather. Service department states that it needs a cambor kit. Research has shown that Chevrolet produced a faulty suspension rod and recalled "police owned" vehicles but not consumer vehicles. Do not feel safe in vehicle or allowing my 16 year old to drive it. My car is aligned and tires rotated and serviced frequently! tires wear down to metal sticking out of tires and inner wear is incredible. Left tire behind the driver is the quickest to have problems and begin to cause car to shake. Secondly, rear door automatic door locks quite working after 2 years of owning car. How do I become part of the class action law suit.

- Stockbridge, GA, USA

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problem #15

Oct 172012

Impala 6-cyl

  • miles
The left rear door actuator failed and the remote opener and the driver's and passenger's electric locks would not open or lock the left rear door from the inside. I was advised by local GM dealer that this problem does not constitute a safety recall, even though it involved passengers who would be riding in the back seat of the vehicle.

- Enid, OK, USA

problem #14

Aug 012012


  • miles


2008 Chevrolet Impala. Consumer states problem with back seat door locks the consumer stated the rear door locks did not operate when the vehicle was put in gear. The consumer stated if kids were in the back seat, they could easily open the doors.

- Maquoketa, IA, USA

problem #13

Jun 012011

Impala 6-cyl

  • 54,000 miles
Power door locks stopped working. I can open the drivers door with the key, but the other power locks do not open. It started with the rear locks and now includes all locks. This is dangerous because we carry our small grandchildren in their car seats in the back. The only way to unlock the doors is to roll down the power window and reach in to unlock. I have discussed this with Chevrolet but they say they have no reports of others having this problem. This is hard to believe since there are so many reports of this on the internet forums. I believe this is a very serious safety issue. In an accident, the rear windows may not function and we would have to break out the rear windows to free our grandchildren.

- Maylene, AL, USA

problem #12

Jul 202012

Impala 6-cyl

  • 48,000 miles
Both rear power door locks have failed. They are inoperable from inside the vehicle. This has caused an unsafe condition for the passengers in the rear seats of the vehicle. This in a very common problem with the 2008 Impala. Chevrolet is aware of the issue, but has not started a recall to address the issue.

- Vallejo, CA, USA

problem #11

May 152011


  • 90,000 miles
The contact owns a 2008 Chevrolet Impala. The contact stated that the only door that would lock was the front driver's door. The vehicle was taken the dealer. The dealer stated that the door actuators needed to be replaced. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 90,000 and the current mileage was 113,000.

- Big Lake, MN, USA

problem #10

Jun 182012

Impala 6-cyl

  • 51,142 miles


The power door lock for the rear driver side door will not operate. It can only be locked or unlocked manually. This becomes a real problem when I have my grandchildren in the back seat.

- Romeo, MI, USA

problem #9

Jun 012011


  • 51,000 miles
The contact owns a 2008 Chevrolet Impala. The contact stated the passenger side door lock failed. The dealer was notified and stated the door actuator part#20790495 needed to be replaced. The repairs cost was $300 and the dealer agreed to pay half. The manufacturer was notified of the failure and only advised her to file a complaint with NHTSA. The VIN was unknown. The failure mileage was 45,000. The current mileage was 51,000.

- Burt, MI, USA

problem #8

May 022011


  • 50,000 miles
Using fob or lock/unlock buttons, the door locks randomly do not lock or unlock. It was checked, but no solution offered. With the back door locks being at the back of the door, this is a major inconvenience and can be a safety hazard for elderly and disabled individuals. It is also a safety issue when you assume the doors are locked (or unlocked), but they aren't. there should be a recall, but just like the intake manifold gasket and low quality paint issues on Chevrolet vehicles in the past, I am sure there will not, and we will all continue to buy $30,000 pieces of junk!

- Deatsville, AL, USA

problem #7

Feb 152012

Impala 6-cyl

  • Automatic transmission
  • 71,000 miles
The contact owns a 2008 Chevrolet Impala. The contact stated that he was unable to unlock the doors by using the automatic key fob. The contact mentioned that the only way to unlock the door was by crawling over the rear seat and manually unlocking the doors from the inside. The vehicle was taken to the dealer who did not diagnose the failure. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 71,000 and the current mileage 73,600. Updated 04/25/12

- Destin , FL, USA

problem #6

Aug 032009


  • 40,000 miles
I am getting my fourth set of tires on my 2008 Impala, with 70,000 miles I have been told everything from not rotating my tire which I do every 6,000 miles to alignment which has been done three times, , I also have no power steering randomly at low speeds, also rear door locks don't work any more, also when I step on the gas the traction control light comes on and I can't go forward and then it all of a sudden will move, that's on dry pavement.

- Tea, SD, USA

problem #5

Nov 032011

Impala 6-cyl

  • 32,000 miles
The rear door locks will not operate via the electrical. This I believe causes a hazard for a rear seat passenger especially an infant or young child. They could be trapped by the in-ability of the driver to activate the rear door locks to evacuate the rear seat passengers in an emergency.

- Kalamazoo, MI, USA

problem #4

Oct 272011

Impala 6-cyl

  • 54,000 miles
Failure of power door locks. This is a safety issue. In order to keep the vehicle secure, the doors must be locked. If a child, infant or disabled person would be in the back seat and needed to get out in an emergency, the door cannot be opened from the outside without someone first climbing through the seats from the front and reaching way back to the back of the door to unlock it manually or breaking the window. This takes time and could result in serious injury or death to a passenger. This problem is known by GM as they have made modification to the part for the rear driver side door but have not yet modified the part for the rear passenger door. Some drivers are now reporting that the front doors are also affected by this defect. Each part is approximately $175 or $700 for all doors affected and probably that much again in labor costs. Other complaints and incidents can be found by searching the subject on the internet.

- Richfield, MN, USA

problem #3

Aug 032008


  • 68,000 miles
The contact owns a 2008 Chevrolet Impala. The contact stated both rear doors on the vehicle would not lock or unlock. The vehicle was taken to the dealer who stated there were no recalls; however, there was service bulletin pi-0011A; NHTSA item number: 10038344, latches/locks/linkages: Doors: Latch. To replace the locks the contact would responsible for paying per door $400 each which does not include labor. The manufacturer was not notified of the failure. The failure mileage was 68,000.

- Alexandria, LA, USA

problem #2

Dec 102010

Impala 6-cyl

  • 63,164 miles
2008 Chevrolet Impala gearshift could not be moved from "park". towed to don brown Chevrolet (after tow driver disconnected shift linkage). Diagnosed as "test and trace ground circuit to broken wire in center console". talked to service manager who reported that technician stated wires moved when the shifter was moved which likely caused wire to break separate. Potential for driver to be "stuck" in park in a risky / unsafe situation exists.

- Jefferson City, MO, USA

problem #1

May 152008

Impala 6-cyl

  • miles
Dear sir or madam, this past week we completed a purchase of a 2008 Chevrolet Impala form a local dealer in arnold, Missouri. It is a model lt-1. after we got home I started to read the owners manual and examine the car. I eventually noticed that the trunk lid had no key hole. I checked an abbreviated manual we were given. It said I was to pull the rear seat back down to gain access to the trunk in case of emergency. They do not pull down in any way shape or form. I asked if I had come up with a dead battery and a child had crawled into the trunk that I was unloading and closed the trunk. How would I get the child out. No power, no key lock, no other access, unable to get to the battery to jump start the car. How do I save this child" the dealer called the manufacturer and the answer I got was I had opened a "can of worms". so what do I do"

- Oakville, MO, USA

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