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really awful
Crashes / Fires:
24 / 0
Injuries / Deaths:
27 / 0
Average Mileage:
59,981 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Impala seat belts / air bags problems

seat belts / air bags problem

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2009 Chevrolet Impala Owner Comments (Page 7 of 8)

« Read the previous 20 complaints

problem #28

Feb 032014


  • 92,000 miles


I have owned the car since 9/2013. Shortly after purchasing the airbag sensor light started illuminating on and off. I took it back to the dealer and it was serviced. Shortly after that it came on again. Then back in February the car started making a very annoying and embarrassing clicking sound that comes from the ac/heating unit. I was told that it was common in the Impala and that it is the actuator. It has gotten so bad that it clicks even when the car is not running and is locked. I know at least 7 people here locally that has the same problems as listed above with the same year and model car. Please take a survey or do something because this is definitely a manufacturing issue.

- Phenix City, AL, USA

problem #27

Mar 012014

Impala 6-cyl

  • Automatic transmission
  • 31,000 miles
The contact owns a 2009 Chevrolet Impala. The contact started the vehicle and the air bag warning light illuminated. Additionaly, the service air bag soon warning message illuminated. The failure recurred multiple times. The manufacturer was notified, but did not offer a remedy. The failure mileage was 31,000...updated 08/11/14 updated 08/19/2014

- Highland, MI, USA

problem #26

Oct 132011


  • 70,628 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the air bag warning light illuminated and that there was an abnormal sound coming from the front passenger side of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,628 and the current mileage was 74,378.

- Commerce, CA, USA

problem #25

May 182012

Impala 8-cyl

  • 27,000 miles


I was knocked unconscious and have no recollection until gaining awareness in the hospital. The wreck happened in robinson township, pa and I was driving home. The airbag did not deploy as it should have. Thankfully, I was wearing my invisalign, which significantly minimized the sharpness of my teeth or else I would have lost half my tongue. It was still severely damaged and you can see the scar. A mri showed the concussion. I had to spend $6,000 on my car to be fixed. It took me almost a month to be able to walk on conrete due to the damage to my body. I have been through physical therapies and still have neck and nerve damage.

- Bethel Park, PA, USA

problem #24

Mar 272014

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer writes in regards to the seat belt recall notice. The consumer stated the warning light for the readiness air bag for the driver seat belt as well as the air bag light illuminated. The dealer informed the consumer, only the anchor was apart of the recall, and it would cost$400 to replace the sensor.

- Canton, GA, USA

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problem #23

Apr 142014


  • 41,253 miles
TL-the contact owns a 2009 Chevrolet Impala. The contact stated that the passenger air bag light illuminated that the air bag was off when a passenger was in the front seat. The vehicle was taken to the dealer who indicated that the air bag control module needed to be replaced to repair the vehicle. The vehicle has not been repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 41,253.

- Saint Peters, MO, USA

problem #22

Apr 232014

Impala 6-cyl

  • 46,000 miles


When I make a right or left turn my service airbag light comes on.. when I get in the car to start it up its a loud tapping noise.

- Hattiesburg, MS, USA

problem #21

Nov 012013


  • 60,000 miles
Air bag warning light on. Dealer says the seat belt needs to be replaced due to a bad sensor in it. I was told they see this problem a lot on this model. I have also been told the bags won't deploy in an accident unless this is fixed. I simply cannot afford it and the car is out of warranty.

- Jacksonville, FL, USA

problem #20

Feb 122014

Impala 6-cyl

  • 135,000 miles
Air bag light appears on dash. Told it was a weight sensor in passenger seat. Very expensive to fix. Also have another Chevy same thing is happening.

- Miller Place, NY, USA

problem #19

Oct 122013

Impala 6-cyl

  • 62,963 miles
I have had numerous problems with my 2009 Impala. From the very beginning with only 100+ miles on it and the problems continue today. The dash will say reduced engine power and as I was going down the road at 55 miles an hour my car just shut off. I was able to get it to the side of the road and just sat there wondering what was going on. It wouldn't do anything, it was just completely off. I was about to call for aaa and tried one more time and it started. This happened again in November of 2013 as well and I was going 45 on a country rd. Again I was able to pull to the side and sat there and waited again. When this happens the car will do nothing. I have problems with my traction control, making a strange grinding type noise and bogs the car down from moving when I am trying to accelerate from a stop or trying to turn either left or right. I have had problems with my air bag lights coming on and telling me to service my air bags. It comes on and goes off and comes on and goes off. The dash light will come on and tell me to shut engine off now for low oil pressure, this has happened for 4 years, the car is 5 years old. This car was never a good car from the very day it came off the lot.

- New Castle, PA, USA

problem #18

Feb 092014

Impala 6-cyl

  • 72,370 miles


Stopped at the top of a snow covered hill. Put the transmission in 2nd gear and proceeded down the hill. The vehicle got up to about 15 mph then lost all power; engine quit, no brakes, and the steering wheel locked in place. Because the brakes were not working the vehicle gained significant speed going downhill. Not being able to steer the vehicle because the steering wheel was locked it went off the road and hit a tree. Upon impact the air bags did not deploy. As a result the driver and passenger were seriously injured. The consumer stated after owning the vehicle for a few months, the vehicle began to loose power and several messages appeared on the dashboard. All the power shut off and the consumer had to aaa to have the vehicle towed to where she purchased it. An inspection revealed the throttle body needed to be replaced. Updated 07/10/14

- North East., PA, USA

problem #17

May 152013


  • 45,000 miles
I am having similar issues as everyone else, when driving on the freeway, I was going about 70 mph and than my service traction control light came on followed by engine power reduced with the mil light, the car speed immediately decreased to about 50 mph, no accident occurred, pulled over and let it sit for awhile than restarted it. It is intermittent and occurs randomly. It is safety concern as this can cause an accident. The air bag light also comes off and on, I had taken to Chevy dealer and was advised the air bag sensor needed to be replaced, was about $500 in work, and it was not covered under my extended warranty. I am not able to afford the repair so I am driving in a vehicle where if their is an accident, the air bags will not deploy.

- Sterling Heights, MI, USA

problem #16

Aug 292013

Impala 6-cyl

  • 95,000 miles
2009 Chevy Impala 3.5L FFV - my "passenger airbag" light has been coming on intermittently since early spring 2013. In August 2013, my "brake" light suddenly came on while driving. There didn't appear to be any handling issues. Both the regular brakes & parking brake worked normally the brake fluid level was full. For a few months the "brake" light would come on sporadically & alarm while driving, all without any changes in driving or braking ability. Around September 2013, the "traction control" & "check engine" lights came on. Again, there did not seem to be any issue with handling. These lights also came on & off randomly & they were seldom all on simultaneously. Occasionally, the warning panel also says, "engine power reduced" & acceleration & power are diminished. There's also been a "low pressure left rear tire." The left front tire was found to be low, but the rear tire was ok. Tonight, the "check engine" & "traction control" lights came on & the display said "engine power reduced." Suddenly, it said, "starting disabled service throttle" & my car essentially lost all power. The steering also locked up. It was very difficult to pull off of the road. I restarted the car after about 1 minute, & the "traction control" light was no longer on, but the "check engine" light was. I was able to drive again, without difficulty.

- Flintstone, GA, USA

problem #15

Jan 012009


  • 40,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the air bag warning light remained illuminated. The vehicle was taken to the dealer where a diagnostic was performed, which located the failure as the air bag sensor needing to be recalibrated. The manufacturer was made aware of the failure. The contact also stated that the driver's side seat belt buckle failed to secure into the belt clip. The vehicle was not repaired. The failure mileage was 40,000 and the current mileage was 117,000.

- Tampa , FL, USA

problem #14

Jul 102013

Impala 6-cyl

  • 37,000 miles
The airbag needs servicing light comes on as soon as I start the engine and the seatbelt light for the passenger seat goes on even if there is noone in the seat and it stays on when there is a passenger. The car was never in an accident or any kind of collision. This is just going to be another unnecessary expense.

- Henderson, CO, USA

problem #13

Jun 012013

Impala 8-cyl

  • 88,000 miles
My Impala has a very bad electrical problem. My air bag light has been on and the manual said it can deflate at any given time. My wipers half the time don't want to come on or work. My horn and alarm sometimes works and sometimes doesn't. the car shakes really bad when I drive it, especially the steering wheel. It also burns oil like crazy.I trust my 99' Chevy Suburban over my brand new 09' Impala. It is the most dangerous car I have ever had and I wish I never would have bought it. It definitely has triple the amount of problems then my 99' Suburban had.

- Indianapolis , IN, USA

problem #12

Jun 102013


  • 35,600 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer, who advised that the air bag wiring that was under the front seat would require replacing. He contact stated that the same failure had occurred one year prior to the recent failure. The vehicle was not repaired. The VIN was not available. The failure and current mileages were 35,600.

- San Diego, CA, USA

problem #11

Apr 272013

Impala 6-cyl

  • 32,442 miles
3rd trip to the dealer for service air bag light.

- Endwell, NY, USA

problem #10

Apr 272013

Impala 6-cyl

  • 32,442 miles
Air bag light indicated needs service. 3rd visit to dealer for same repair problem.

- Endwell , NY, USA

problem #9

Nov 202012

Impala 6-cyl

  • 65,650 miles
The city are working on the road and the pavement had a big dip in it and the car bottom out, and than the air bag lite came on and says its the passage side. I took it to a Chevy service center for repairs and they said the pps module went bad, the dealer said no recall on it.I think this is not safe or fair.cost to fix $848.

- Lancaster, CA, USA

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