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really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
48,573 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Impala steering problems

steering problem

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2009 Chevrolet Impala Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #3

Sep 102010


  • 40,125 miles


Routine oil change 9/9/10. "abnormal tire wear, both outer tie rod ends are bad". 9/10/10 per dealer inspection: Power steering rack & pinion and the right outer tie rod end has excessive play, replaced power steering rack & pinion and right outer tie rod end, 2-wheel alignment. Customer paid labor only, $300.11.

- Clev. Hts., OH, USA

problem #2

Jun 282010

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer states extreme vibration, severe steering difficulties and brake unresponsiveness the consumer stated the brakes were frozen in one position. The dealer machined the front rotors and sanded the pads. The engine shut down and the consumer had to drive in 3rd gear.

- Sun City West, AZ, USA

problem #1

May 042009

Impala 6-cyl

  • Automatic transmission
  • 21,981 miles
The contact owns a 2009 Chevrolet Impala. The dealer performed a front end alignment and the vehicle continued to pull to the right while driving 25 mph. The vehicle was taken back to the dealer to have the wheels realigned. The manufacturer advised the contact to take the vehicle back to the dealer to have the wheels aligned again, adjust the tow and center the steering wheel. The dealer later informed the contact that the vehicle needed another wheel alignment. The failure mileage was 21,981. Updated 08/27/10. The consumer stated the vehicle has uneven tread wear. Updated 08/3010 updated 08/31/10

- O'fallon, IL, USA

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