This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chevrolet Impala. The contact stated that when attempting to turn off the vehicle, the key became lodged into the ignition and would not move pass the acc position causing the battery to drain. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure and current mileage was 105,000.
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving 40 mph, the vehicle suddenly accelerated, the steering wheel and brakes were unresponsive. The contact mentioned that the driver lost control of the vehicle causing it to roll over into a river. The air bags failed to deploy. The vehicle was destroyed. A police report was filed. The driver sustained lacerations and bruising. The manufacturer was made aware of the failure. The failure and current mileage was 40,445. Updated 10/7/14
1) airbag light intermittently has gone on and off for months. I asked dealer about it, they said it would be expensive to diagnose because they would have to trace the wiring harness, removing seat and dashboard. Labor would be expensive. I complained to GM on a couple of occasions and was given a case#. I was told car is out of warranty, therefore, it would be my expense to have this diagnosed and fixed. Dealer said airbag would not deploy if light is illuminated. This a major safety defect. Fall 2013. 2) the rear window defroster stopped working last fall 2013. I had to pay for total repair as it was not covered under warranty. They said it was a wiring issue. Impala's have been known to have issue. Oct 2013. 3) the gas pedal fell off while I was driving. Dealer said they never experienced anything like that before, but would have to replace the entire assembly. Not covered under warranty, therefore, entire cost was mine. Safety issue. Sept 2013 4) the evap vent valve and solenoid had to be replaced. System leak pressurized evap would not hold. Apr 2012 other issues have been reported/repaired, however, do not have paperwork at time of this complaint.
I was taking a right turn with my car and my leg bumped my key chain, which in turn caused the ignition to shut off. Thankfully I was able to pull over and re-start the car!
- Beverly, MA, USA
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When the incident first occurred, the engine light came on and the dash read "service stabilitrak", "service traction control" and "engine power reduced". it seemed fine when I turned off the car and turned it back on. The next incident didn't happen until a while later, and then it wasn't that bad. A few months later, I was driving back on the highway and the same thing happened, except it said "starting disabled, service throttle" and the car shut off. I pulled over to the side and I was able to restart the car after waiting a few minutes. It was a scary experience. Eventually, leading up to today, my car got worse and worse, and eventually it just started turning off at stoplights with the message "starting disabled, service throttle". it starts with the other messages almost as soon as I turn on the car. The engine revs and the car sounds awful.
While driving down I 80 West of princeton ill the check engine light came on followed by the check traction control light.the dash then light up like a christmas tree with lights I had never seen and can not duplicate with turning the key to on.the car immediately died and I lost power steering and brakes.I got the car stopped safely.I called a mechanic in the town I live in and he asked if it would start again. Earlier when I tried to start it acted as though the battery was dead. This time it started and I drove it home.a local repair shop replaced the gas pedal.I had bought this car new and it has never been in a crash or had any repairs done besides routine service. No one was hurt but this car should not have shut off at 70 mph because of a defective sensor on a gas pedal.I am a retired state trooper and I am sure my training saved me from being in an accident yesterday because I happened to have other cars and semi S driving near me.
After wet wear her stability light message, traction control comes on while driving as does engine power reduced message power is reduced and vehicle dies if you do not pull over and turn it off and bck on. This is a very dangerous and expensive problem which GM is aware of and could cause serious injuries if not dealt with.
My wife was driving on a four lane in mn when the car just quit, as luck would have it there was a off ramp and we coasted up to the top. We didn't know what happened so we never reported it, and it started right back up. Wasn't till today my wife saw where GM had a problem sounding like happened to us. So I went on line with GM the girl said take it to a dealer, its out of warranty so I ll have to pay grrrrrrrrr I said its not my trouble why should I have to pay for something that is your fault. She didn't care, no big surprise ! I told her that I printed out what she aid so if something happens to my wife or me I have proof I told them of my trouble. Thought you would just like to know so if anyone else should report the problem they are not alone.
My Impala keeps giving me a warning light that say service stabilitrak, service traction control and engine power reduced. It stay on for a little while and then goes off. Cannot seem to find out why it is doing this but very concerned that my cars speed will reduce while I am in traffic.
Had to put a new battery in and then the message light came on to service the air bag....they said a module went out under the drivers seat and under the left front bumper.......it will cost $ 1030 + tax...only 43,000 miles on the car. I cant afford to have it fixed and I'm told that the airbag wont work if I get in an accident till I get it fixed.........would that keep my insurance from paying if I do get in an accident and they see the air bag should have been serviced??
My wife and I were traveling North on pa route 15. We were on speed control at 55 mph. An error signal appeared on the dash board saying service trakcontrol a few seconds later a signal said--- losing engine power. I was able to get to a somewhat narrow shoulder in a few seconds before the engine died. I could not start the car. A called aaa and after 45 minutes was towed to a garage in dillsburg. Just before the tow truck arrived I was able to start the car. The mechanic tried to determine the cause and could not. I decided to drive on to my destination in. NJ the error signals appeared once more but I was able to pull into a service station and sit. I restarted car and drove to my destination. The next day I went to "rt 46 Chevrolet"in NJ three days later a new accelerator pedal was installed and I was able to drive to my home in NY state.. it was very scary to lose power on a hwy at 55 mph and I wonder about trusting the car!!!!!
Every other week or so I get the "engine power reduced/ service stabiltrack/ service traction control" and the car will loose power. After an hour or so of sitting with the car off, it resets and the check engine light stays on until that eventually also resets. Today I was driving the same trouble codes came on and the car completely lost power I had no ability to accelerate, the power steering was disengaged it also mentioned something about the throttle body this time. Luckily I pulled into a nearby parking lot and the car reset after sitting for about an hour. This warning light and the reduced engine power has been an ongoing issue but I never lost complete power to the engine and steering light until today. This is an unacceptable issue that is ongoing with many GM owners. There needs to be a recall immediately!
The rear defroster stopped working. After investigating the issue I discover the electrical harness connectors holding the wiring for the rear defroster(and all other wires) is burnt., the electrical connectors are harnesses for wiring leading form the engine area, to the rear of the vehicle for all electrical components, including the rear defroster. Visibly you can see the area that is burnt for the rear defroster. The wiring for the rear defroster is not fused, and in my opinion is a fire hazard. While doing research on this issue I discover that other owners have had these issues, and is very prominent in Impala's between 2006 and up. With out a fuse for the rear defroster there is no safety mechanism preventing a short, or burn out of the components, thus creating the potential for a fire inside the compartment of the vehicle, and the rear defrost not to work.
My wife was driving on interstate and all of a sudden lights start flashing on dash board saying traction control, engine performance reduced and check engine light comes on. Car completely shuts down on major highway. GM needs to do something!!!! before someone seriously gets hurt or worse. Went to auto shop and they said it is the accelerator pedal sensor gone bad already at 56,103 ? I just bought the car, and only had it for 1 year. I will never buy anything GM makes or recommended there vehicles to family or friends this is ridiculous. Someone needs to care about public safety because obviously they do not. Please do a recall and save a life !!!!!
When turning on the air, there is a knocking noise on the passenger side by the glove box. Sounds like the air door actuator. It was the same thing with my 2003 Chevy Impala. Check on youtube. There more and more problems with this part. Just purchase this vehicle on July 24, 2013 at a dealership.
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving 70 mph, all of the instrument panel functions failed without warning. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 40,000.
Riding along at 70 mph traction control light and check engine light comes on. Computer says engine speed is reduced. Drove two more miles to pull over safely but car cut off and computer says engine start is disabled and car would not restart until I unhooked battery. Not real fun with rush hour in St. Lewis.glad I was not [xxx]ended.
Key wont turn car off completely, wont come out of ignition, I see where many people have had this same problem with Chevy, why no recall? obviously its a problem coming from GM.
The contact owns a 2010 Chevrolet Impala. The contact stated that after parking the vehicle, he was unable to remove the key or turn the vehicle off. He eventually disconnected the battery. The vehicle was taken to a dealer for diagnosis and the contact was informed that wiring in the shifter had become worn and would need to be replaced. The vehicle was repaired. The manufacturer was notified but offered no assistance. The failure and current mileage was 47,000.
A D V E R T I S E M E N T S
- Hartsville, TN, USA