This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When my car is exposed to water (rain, a car wash) the trunk completely floods and does not drain. It has flooded so much now that my amplifier does not work. I took my vehicle to Chevy to have the known recall on this vehicle repaired but Chevy claims that they will not do anything for me. I am afraid that the car can potentially catch fire and burn my home down as I park this car in my driveway. With this being a known recall for this vehicle, can I please have this fixed immediately!!!! I have already replaced my tools that have been damaged, please just have this fixed or id likely take further steps after this. I have been going back and forth with GMC and Chevy for over 7 days now! Just recently, my car was producing sparks from the trunk area, THIS IS NOT GOOD!!!
2016 Chevy Impala with 3.6L V6 has a design fault that causes failure of the evaporator core including leak of freon and inoperative Air Conditioning. Leak of freon and lack of air conditioning in 100 degree plus outside temps endangers the driver and passengers. Local auto service and local dealership both confirm failure of evaporator core. Issue has been identified by Chevy manufacturer and TSB issued N182186881 to cover repair/replacement at no cost to the vehicle owner. However, database is intentionally exclusive of VINs without cause or rationale. There is documented history of Chevy/GM declining to authorize service to affected vehicles on online forums and even at my local dealership. No warning. issue is Air Conditioning failure. upon first warm day in the spring, the AC blew hot air. This suggests legal dodging of addressing the issue by manufacturer. Manufacturer should honor their bulletin and verify all applicable 2016-2018 Impala with V6 are added to the database. Owners and potential owners must be informed of this issue that manufacturer has admitted to already.
The left side (radiator side) catalytic converter develops hairline cracks and eventually breaks from the flange attached to the engine. If it breaks, it falls forward and gets caught in the fan, possibly causing further damage. Appears that cracks develop due to lack of strength from thin metal and possible stress of weight at given point, which if unnoticed, the converter will break.
My vehicle turned off several different occasions once as I was driving freeway speed approximately 60-65mph engine completely shut off I attempted to put in natural and re start the ignition as the vehicle was still moving with no power vehicle did not start I merged to the side of the highway breaked to stop and placed the gear shift on park and tried turning the ignition on and still did not turn on a few attempts later car started. Another incident I was driving came to a red light as I was waiting for my green light my car shut off while I had my foot on the break I put the shift gear I to park turned the ignition on and car started
- Bakersfield, CA, USA
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My air condition blowing hot air cost $1700 to repair my car is a 2016 Chevrolet Impala they say the dash has to come out to replace part there should be a recall on this
The air went out in my car. I thought that it was just time for a recharge, but when I went to get it repaired I was told I had a leak. Sadly and very expensive, I got the A/C kit(all components) replaced and it went out again! I was told that the Impala, and camaro had a recall on the evap core. I have a 2004 Blazer and the air still works in it! I am highly disappointed right now as I've already gotten one recall fixed and this one isn't listed. This is an extremely costly repair for a 4 year old car!!! I also own a 1980 Impala. I love Chevrolet but I think I got a bad one😭
These Impala are downshifting on gears 2/3 and when trying to accelerate it is not shifting as they should this is from multiple auto shops and Chevrolet dealerships in dearborn and detour Michigan are aware and both are staying they are getting alor if complaints about this issue I am. Not one of those individuals who have 4000 just sitting around I am also not working due to covid I have only had this car 15 months when this issues started GM and Chevrolet need to do a recall to check and replace and provide loaner vehicles at their expense.
I reached for the driver's side door handle to open the door and something punctured my finger from the underside of the handle which startled me. I tried to take a closer look, but I couldn't see any explanation for the puncture, so I tried to open the door again and received another puncture wound. By this time, my finger had begun to bleed quite a bit because the punctures were pretty deep. At the time, the vehicle was stationary because I had just parked in a parking lot, and I was trying to exit my vehicle
2016 police Impala with 63,829 caught fire and is no longer usable. The officer parked and locked the car up to do a foot patrol around building 33 on dla richmond. When he returned to the car, keyfob would not open the door so he opened it manually. When he opened the door, the smoke from the fire billowed out, but the fire was already out. The dla fire department indicated that the fire started at the driver seat electric motor. Maintenance records indicate the seat motor was previously serviced/replaced by heritage cma Chevrolet on August 24, 2018.
Concerning the 2016 Chevrolet Impala trunk, there were several occasions of the trunk being found opened on it's own when not in use. Recently, the trunk will not close or will not open. I've purchased fuses to no avail as they continue to blow. Contacted Chevrolet customer care, they lied and said no complaints had been received on any models since 2000. There are at least 2 other complaints about the trunk on the nthsa site. Chevrolet (rob) informed me my complaint is now in their records. Concerning the electrical system, doors could be heard clicking when not in use. My battery has drained several times due to erosion. I purchased new cable which worked fine for some months but then had to purchase new battery. These are obvious issues GM should address.
Truck lid wont open in garage, tried factory remote, tried latch on rear of truck lid, tried truck release located by steering wheel. All three items above wont work. Had to climb through rear seats to get the truck to open. And pull safety latch.
I purchased a '16 Impala LS2 with 37K miles, after owning it for a week, I checked the air pressure on the spare tire to find the trunk with about 4" of water in trunk, the deal replaced the tail light gaskets and have not had an issue since. After driving the car for 6 months and just over 10K miles, I was driving through the small town I live in and my power steering just stopped working and "power steering failure" note popped up. Thankfully got pulled over safely, turned car off, waited 30 sec., restarted the car and still no power steering. Was able to get the car to the dealer ship where I bought car, I was fortunite that I was only 200 yards from dealership. Dealership called after having car for about 4-5 hours and they cant find any problem!!! I sure hope that they do find something and they fix it. My "certified" warranty will expire in about 2500 miles and I don't want the problem to happen again and have to pay out of pocket when this is clearly and issue on these electronic steering modules.
Sunroof exploded while driving on hwy at 65mph, two minutes after stopping at a convenience store. 92F outdoor temp. Ac just cooled off vehicle. 2017 black Chevy Impala ltz. Both front windows and windshield previously cracked after starting to drive while car cooling off (ac on) during previous summers. I was on the phone during the sunroof blowout and the other party was witness to the extremely loud explosion sound. Thank goodness I decided to tint the sunroof when I bought it, could have been much worse.
Side detection module is failing. I researched after my dashboard won't turn on, and after reading similar complaints from other Impala owners, it is due to the side detection modules not working properly. Apparently when the modules fail they can cause alot of electrical damage to the vehicle. Chevy or GM is not answering my questions, and I dont see the need to pay out of pocket for something that seems to be a problem in most people's Impala.
My touchscreen radio doesn't work at times it's doesn't show any preset radio stations nor the temperature plus I have no sound and the onstar doesn't work plus I can't turn the radio off by pushing the off button it's nerve wracking.
The entire spare tire well in the trunk was filled with water. The trunk was damp in the back corners by the tail lights and some of my items in the trunk were wet. This is the first I have noticed this but it couldn't have been like this long. It has been cold out and I only noticed a small amount of mold and no odor yet.
The entire trunk fills with water when it rains. It sits on the spare tire and will eventually rot out the tire and trunk. It's upsetting as the items inside the trunk has gotten damaged
A D V E R T I S E M E N T S
- Auburn , GA, USA