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10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
38,184 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Chevrolet Impala miscellaneous problems

miscellaneous problem

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2016 Chevrolet Impala Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #2

Apr 022018

Impala

  • 65,000 miles

A D V E R T I S E M E N T S

On April 2nd, 2018, I was driving to work around 4:50 a.M. driving on the 303sb only about 7 minutes into my drive I noticed that my vehicle began to lag and stall out, I began to notice grey smoke coming from the hood and that's when I realized that my car was on fire. While trying to avoid traffic and after almost being hit by oncoming traffic I was finally able to get my vehicle into a safe are on the side of the road and call emergency roadside assistance on provided by my auto insurance usaa. My concern is that the vehicle never provided any type of notification letting me know that the vehicle was severely damaged. If my oil is low my vehicle tells me something, when the tires are low on air, my vehicle tells me. How come when my vehicle caught fire and while it began stalling out I still received no notice? I could have been killed had I got hit by oncoming traffic and the situation may have ended a lot worse. I had my vehicle towed to the nearest repair shop as covered under the usaa roadside assistance endorsement that being Chevrolet sands. I received a call from a rep who stated that the vehicle had had pre-existing damage to the vehicle such as old battery acid that had over time ate at the wiring of the vehicle causing the transmission to blow out. This vehicle is a death trap. I mentioned that the vehicle was a certified pre-owned vehicle and that the vehicle was only in our care for less than a year in a half and that when we bought the vehicle it contained 20,022 miles and that the vehicle now only had about 65,000 miles. None of the security features ever turned on the auto stop function doesn't operate, the battery was built on top of the transmission safety issue. The ignition cut off device didn't work.

- Phoenix, AZ, USA

problem #1

Jul 182016

Impala

  • 2,900 miles
When traveling on the highway or local roads. My vehicle would warn me to shift into park to stop the engine. The after 3 notices it would shutdown completely.

- Saint Louis, MO, USA

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