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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
42,297 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Silverado 3500 seat belts / air bags problems

seat belts / air bags problem

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2012 Chevrolet Silverado 3500 Owner Comments

problem #13

Feb 152016

Silverado 3500

  • 48,000 miles


"takata recall", I have a crack in my dash that is located right next to passenger side airbag. This is a safety hazard because my dash will continue to crack that will cause my passenger side airbag to fail when it will be needed to protect passengers that ride in my vehicle. I have done a lot of research on this topic and General Motors knows that this is happening and they won't do nothing to fix it. My vehicle was stationary in my driveway when I heard a loud pop noise which I notice that my dash had cracked.

- Greenbrier, AR, USA

problem #12

Mar 132016

Silverado 3500

  • 48,000 miles
Front side airbag sensor went bad

- Madison Hgts, MI, USA

problem #11

Dec 012015

Silverado 3500

  • 46,000 miles
The contact owns a 2012 Chevrolet Silverado. The contact stated that when the vehicle drove over rough patches in road, the service air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag sensor needed to be clean off and reinstalled. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 46,000. Updated 05/20/16

- Black Earth, WI, USA

problem #10

Feb 022016

Silverado 3500

  • 84,000 miles


The contact owns a 2012 Chevrolet Silverado. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the air bag impact sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 84,000.

- Grafton, OH, USA

problem #9

May 192014

Silverado 3500

  • 20,000 miles
Dash is cracked around the air bag area concerned this might affect the air bag deployment. Even though GM states it will not affect it, the crack is in a corner of the deployment zone. The dash is also cracked in a area above the gauges. Everyone I know that has this make and model has the same problem. A person I know has about 20,000 miles on the vehicle and is already cracked as well.

- Grand Prairie, TX, USA

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problem #8

Jan 012015

Silverado 3500

  • 50,000 miles
There's cracks surrounding my passenger airbag in my 2012 Silverado. These cracks are not only a manufacturer defect in design but are also a safety concern regarding the air bag deployment. Research has shown this is an issue that many others are having too with this model truck/SUV.

- Roseville, CA, USA

problem #7

Nov 012015

Silverado 3500

  • miles


The dash is cracked by the air bag housing the door handles are discolored and the exhaust system is also discolored.

- Dexter, NM, USA

problem #6

May 012015

Silverado 3500

  • 37,000 miles
Cracks in the dash at the airbag may become projectiles.

- Fruitland Park, FL, USA

problem #5

Sep 302015

Silverado 3500

  • 75,859 miles
Recently I was involved in an accident that was a direct impact. At the time of this accident the seat belt did not lock nor did the air bags deploy. The speed from this accident was between 50-55 mph on the highway. At the rate of speed I was going before the accident and the fact that I had to slam on the breaks to begin slowing down one would have thought the seat belt would have locked but it did not and at the point of impact I was very surprised that the airbags did not deploy but yet the system indicated that it did and needed to be reset. However now that the vehicle is in process of being repaired I am being told that the entire airbag system has to be replaced along with the driver seat belt.

- Lawrenceville, GA, USA

problem #4

Aug 152015

Silverado 3500

  • 58,000 miles
The contact owns a 2012 Chevrolet Silverado. While driving at 40 mph, the air bags deployed inadvertently. The contact was injured due to the force of the air bag deployment and required medical attention. No police report was filed. The vehicle was towed to a dealer where an investigation was opened by General Motors, which indicated that the vehicle was in a roll over crash but the contact mentioned that the vehicle was not involved in a crash and the investigation was not consistent with what was experienced. The approximate failure mileage was 58,000.

- Sand Springs, OK, USA

problem #3

Nov 032014

Silverado 3500

  • 37,000 miles


TL-the contact owns a 2012 Chevrolet Silverado. The contact stated that while driving at approximately 37 mph, all four side curtain air bags independently deployed. The vehicle was taken to the dealer, who diagnosed that the ignition key was cycled over 5,000 times. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 37,000. Djr

- Jetmore , KS, USA

problem #2

Sep 042014

Silverado 3500 4WD 8-cyl

  • 11,004 miles
Front window safety adhesion from factory install bad on all black trucks.bodys and air bags have no resistance through front window(replaced mine and found out major flaw).all adhesion connections not resistance from window in factory installs///all.fixing to tweet this info.

- Tomball, TX, USA

problem #1

Jun 222014

Silverado 3500 8-cyl

  • 35,000 miles
While driving, a driver cut in front of me and literally slammed on their brakes. I was not at fault in the accident. My airbags deployed and caused significant injury to my head. The injury was not consistent with an airbag deployment in conjunction with me wearing my seatbelt. I was diagnosed with a severe concussion and many other ailments, balance dysfunction, memory loss, parasympathetic anomalies, etc. It seems impossible the airbag deployment could have caused such significant injury considering the low speed of the crash correlated with proper seat belt utilization.

- East Lansing, MI, USA

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