This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer heard noises in the driver's seat from Dec--98 through March 99 due to a metal part broking off from the seat. Dealershiip replaced lower seat frame at consumer's cost.
The seat is improperly designed. The rivets break causing the driver to fall backwards. This causes loss of control of the vehicle especially at highway speeds. The seat breaks every year or so. It starts making a popping sound, rivets getting loose, then finally breaks causing the driver to fall backwards. I have been told by the dealer that this is a known design problem and that there is a T.S.B. out on it which I have not seen. I am told that they do not have a fix just put another seat frame in each time. The last time it broke it was repaired as a goodwill gesture. The dealer has told me that it will not be repaired again under warranty. This is a dangerous situation which causes a possible loss of control of the vehicle as it is a sudden failure. It just pops and you fall backwards. The problem is also described as seat popping. The revite get loose and cause the seat to start making a popping sound (which is happening to mine again now) then they finally break. A new truck sold by GM should not have a seat in which the seat frame breaks every year of so. GM just says tough.--------- as to the brake issue I only included it because I ha D so many problems trying to get it repaired. The brake hoses colapse causing the brakes to stay applied. Numerous visits about breaks squeaking/applying were to no avail. Even after they would stay applied it took several visits to get them repaired. While driving on the highway theyy apparently would heat up causing the problem to be worse. The breaks would get so hot smoke would come off them and the vehicle would hardly move. The dealers replace almost every break part before replacing the hoses which were colapsed inside.
Driver seat became unattached to frame. Taken to local dealer for service and contacted area service representative to have manufacturer cover repair. Refused coverage due to mileage, fact that we were not original owner, and did not own other GM products. Spoke with supervisor stating this was a huge safety issue. Manager refused coverage also. Seat rewelded to frame by non-manufacturer repair shop (due to high cost of repair at dealer). Repair shop identified problem over phone, stating he had repaired same problem numerous times on Suburban.
Windshield wipers will suddenly stop, after a period of time they will recover, intermittent problem. Also, driver's seat mounting bracket that holds seat is broken, causing the consumer to have lack of support of seat. Dealer replaced bracket.
Lower seat frame bracket on the drivers side experiencing problems with the metal bracket tearing loose due to poor reinforcement and the light gauge materal used in the component.
Driving the truck and the bolts that attach the seat to the anchorage broke and the seat went backwards. This was the second time that the seat had broken on the driver's side.
A D V E R T I S E M E N T S
- Roundlake, IL, USA