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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Chevrolet Suburban brakes problems

brakes problem

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1996 Chevrolet Suburban Owner Comments

problem #2

Jul 062001

Suburban 4WD

  • miles

A D V E R T I S E M E N T S

No summary listed for above vehicle.

- Salt Lake City, UT, USA

problem #1

May 201998

Suburban

  • miles
I contacted Chevrolet's customer assistance center several time but did not receive any satisfaction. I contend that a critical safety component such as the break booster should not fail during the normal life of the vehicle. Several complaints during the warranty period were made about the pedal being soft. I was told this breaks were ok. I kept the part and offered to send to Chevrolet to determine if was defective. My contention is that if a part is defective it should be replaced regardless of the warranty. If it was not defective the part should be reengineered to provided a failure rate less than 10-6. someone could have been injured if the speed had been greater.

- Sugar Land, TX, USA

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