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7.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,315 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Chevrolet Suburban fuel system problems

fuel system problem

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1997 Chevrolet Suburban Owner Comments

problem #20

Jul 212003

Suburban

  • miles

A D V E R T I S E M E N T S

Consumer states that fuel pump failed due to electrical connectors inside the gas tank melting against the pickup tube. The problem was made apparent because of constant fuses blowing out.

- Flint, MI, USA

problem #19

Jul 142003

Suburban 8-cyl

  • Automatic transmission
  • 112,300 miles
Had fuel pump failure. When serviced, the electrical wires inside the gas tank were burned and the connector was melted inside the tank. The insulation on the gray wire was melted off and the wire was burnt. Was very lucky that it did not explode. If the tank had been empty, it would have because of the presnece of oxygen in an empty tank. Went to bob richards Chevrolet in August, ga and they said it was not a safty issue and that they knew of the problem. Had to pay $700 out of my pocket because of this problem that Chevrolet knows about and won't recall.

- Dayton, OH, USA

problem #18

Apr 292003

Suburban

  • miles
While driving the vehicle stalled due to a faulty fuel pump.

- Plano, TX, USA

problem #17

Jan 282003

(reported on)

Suburban

  • miles

A D V E R T I S E M E N T S

While traveling without any indication vehicle engine stalled. Vehicle was service by dealer technician notice fuel driver pump needed to be replace.

- Daytona Beach, FL, USA

problem #16

Apr 152002

Suburban 4WD

  • Automatic transmission
  • 54,000 miles
Transmission starting failing at 50,000 (coded slippage). Going down highway and blew tranny fluid all over the place leaving us stranded. Transmission shifts hard in 1st and 2nd gear. Steering has momentary oversteer, causing the feeling of slipping on ice (safety concern as no control over vehicle), replaced rotors three times, replaced fuel sending and wiring unit (wires had actually melted inside the gas tank!!). what next!!!! this vehicle only has 73,000 on it. We do not pull anything behind it, so feel that tranny should not have failed. Why will Chevrolet not recall these problems? have heard others say that the radiator is not big enough to handle cooling the engine and transmission, essentially causing early transmission failure due to overheating. Chevrolet needs to address these issues before there is loss of life or a bad accident.

- Fairbanks, AK, USA

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problem #15

Nov 302001

Suburban

  • miles
When consumer dropped fuel tank out from under vehicle and started changing fuel pump noticed that contact wires for fuel pump were charred and melted. Dealership has yet to examine vehicle. Please provide any additional information / documentation.

- Plano, TX, USA

problem #14

Aug 252001

Suburban

  • miles

A D V E R T I S E M E N T S

Fuel pump assembly ran so hot that it melted the insulation on one of the leads and the connector going to it, that lead in turn had started to weld itself to the other wires, creating a potential direct short between these wires inside the fuel tank.

- Chuluota, FL, USA

problem #13

Feb 131999

Suburban 4WD

  • Automatic transmission
  • miles
Fuel pump does not last as long as most other fuel pumps last. Consumer has already changed fuel pump twice. Contacted dealer, and dealer said that there is nothing they can do. The premature and frequent failures of the fuel pump is a safety hazard.

- Grand Haven, MI, USA

problem #12

Nov 082000

Suburban 4WD

  • miles
The fuel pump and fuel sender had to be replaced. But what was troubling was the statement from the mechanic that we were lucky it did not explode. I kept the parts that were replaced and the evidence is clearly there that the vehicle could have exploded. I am very concerned that other owners of the Suburban may not be as lucky to catch it in time.

- Baltimore, MD, USA

problem #11

Aug 282000

(reported on)

Suburban

  • miles
While traveling vehicle stalled. Dealer checked and noticed fuel pump needed to be replaced. Provide further information.

- Lemont, IL, USA

problem #10

Aug 182000

Suburban

  • miles

A D V E R T I S E M E N T S

Potential for fuel tank to explode. Fuel pump connected overheated, and the grey wire melted. This was caused by connector to fuel pump which was too small. Dealership was aware of the potential problem.

- Calvert City, KY, USA

problem #9

Aug 032000

(reported on)

Suburban

  • miles
Fuel pump clogged up and burned twice. Dealer has inspected vehicle.

- Green River, WY, USA

problem #8

May 012000

Suburban

  • miles
Engine wouldn't start. Towed to dealer. Started and dealer couldn't find problem. Stated it was probably fuel pump since had seen this before. Finally failed after surging and dying during drive. Found "burned" (said darkened insulation) wiring harness which damaged other components from fuel pump to engine

- Richardson, TX, USA

problem #7

May 041998

Suburban

  • Automatic transmission
  • miles
Fuel pump and sending unit melted and shorted out causing car to stall on the road.torque convertor replaced/ trans reconditioned, power steering box leaking/ replaced. Both catalytic converters replaced, ac compressor replaced. Numerous coolant leaks fixed. Windshield replaced due to defect. Battery replaced due to acid leak. Whats next?

- Mission Viejo, CA, USA

problem #6

Dec 101999

Suburban

  • miles
Fuel pump sending unit completely burned causing the engine to shut down while driving. (attorney for consumer) nlm

- Waukesha, WI, USA

problem #5

Jul 161997

Suburban

  • miles
Intermittent stalling problem. Fuel pump replaced in an attempt to solve the problem, however the problem continues.

- Plano, TX, USA

problem #4

Feb 081999

(reported on)

Suburban

  • miles
Fuel injection pump failed on two occasions causing loss of power brake and steering.

- Miami, FL, USA

problem #3

Jan 251999

Suburban

  • miles
While driving at 55 mph the diesel fuel pump malfunctioned and the truck turned off. The problem has not been corrected.

- Miami, FL, USA

problem #2

Nov 061998

Suburban

  • miles
Due to the defective fuel pump, the wiring in the fuel tank melted, causing the vehicle to stall, which almost caused an accident. Cause unknown.

- Waukesha, WI, USA

problem #1

Jun 291997

Suburban

  • miles
Fule pump assembly ran so hot that it melted the insulation on one of the leads going to it, that lead in turn had started to weld itself to the other wires, creating a potential direct short between these wires inside the fuel tank.

- Lemont, IL, USA

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