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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,937 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Chevrolet Suburban windows / windshield problems

windows / windshield problem

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1997 Chevrolet Suburban Owner Comments

problem #16

Apr 162008


  • 80,000 miles


The contact owns a 1997 Chevrolet Suburban. The contact stated that the windshield wiper motor would intermittently function when in activation; and over a period of time the failure became progressively worse. The vehicle was repaired. NHTSA recall campaign id number 03V159000 (visibility: Windshield wiper/washer) was associated with the failure. The dealer and manufacturer were notified and stated that the recall was closed. They also stated that the vehicle would not have qualified due to the model year, excessive mileage; and because the vehicle was purchased used. The contact disagreed with the manufacturer and the dealer and stated that the recall summary did not mention those factors as a requirement. The vehicle was not repaired. The failure mileage was approximately 80,000.

- Wallingford, CT, USA

problem #15

Mar 072008

Suburban 4WD 8-cyl

  • Automatic transmission
  • 90,000 miles
Because of problems with the turn signal mechanism the wipers stop on there own at any given time and now the brake lights do not work at all, per the dealers inspection. No repairs have been done yet as I believe this should be a recall of a very serious matter!

- Camano Island, WA, USA

problem #14

Jul 202007

Suburban 8-cyl

  • Automatic transmission
  • 90,000 miles
Windshield wiper failure on rainy interstate highway. 1997 Chevrolet Suburban.

- Greenville, SC, USA

problem #13

Dec 012007

Suburban 4WD

  • Automatic transmission
  • 219,990 miles


The contact owns a 1997 Chevrolet Suburban. The contact stated that the delay feature on the windshield wipers worked sporadically. She received a recall notice for NHTSA campaign id number 03V159000 (visibility:windshield wiper/washer) and GM recall number 03023 in February of 2002. The recall work was performed; however, the failure still persists. The contact wanted to notify NHTSA, before notifying the dealer and manufacturer. The VIN, engine size, and number of cylinders were unknown. The current mileage was 220,000 and failure mileage was 219,990.

- Havelock, NC, USA

problem #12

Jul 152007

Suburban 8-cyl

  • Automatic transmission
  • 125,000 miles
The contact owns a 1997 Chevrolet Suburban. While driving at an unknown speed in the rain, the windshield wipers would not activate. The contact took her vehicle to the dealer and they stated that her vehicle was not included in NHTSA campaign id number 03V159000 (visibility:windshield wiper/washer). A complaint with the manufacturer was filed. The current mileage was 130,000 and failure mileage was 125,000.

- Vernon Hills, IL, USA

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problem #11

May 302004

Suburban 8-cyl

  • Automatic transmission
  • 15,000 miles
1997 cheverolet C1500 Suburban intermittent wiper motor failure to work properly. Causes lack of visibility during inclement weather conditions or during windshield cleaning operations. Wipers will cease to work continuous and problem is sporadic.

- Diamondhead, MS, USA

problem #10

Feb 032005


  • miles


The windshield wiper motor failed and the windshield wipers quit working while engaged. The manufacturer is charging the consumer for the windshield wiper motor recall 03V159000 because their records indicated that the recall was closed out in 98. This recall was issued in 2003. The dealership inspected the vehicle and verified that the defect recall part was never replaced and replaced it... this work was completed in 1998.

- Contoocook, NH, USA

problem #9

Jul 062004


  • Automatic transmission
  • 126,000 miles
The consumer was having the same problems as recall#03V159000 windshield wipers. The dealership would not repair free of charge, because the VIN was not included.

- Rio Linda, CA, USA

problem #8

Oct 172004


  • miles
There was recall issued June 19, 2003 for our vehicle 1997 Chevrolet Suburban, GM recall no. 03023 for the windshield wiper/washer. We were not notified of this recall and had our wipers fail on us during a trip on a highway that is known for its accidents. We immediately pulled over and eventually got them to work again. We took our vehicle to our mechanic that very same night. He informed us of the recall. When contacting Chevrolet at 1-800-222-1020 we were first told that the previous owner already had the wipers fixed on this recall, that is impossible because we owned the vehicle when the notification of the recall was released. We were then put on hold for a long time then told that the recall is only valid if your vehicle had 70,000 or less miles. This recall was issued because of a potential visibility problem. How is mileage related to visibility? I understand that there is a age requirement for the corrective action and we fall into the range, out vehicle was 6 years at the recall date. How do I get Chevrolet to correct the problem. Your campaing id number is 03V159000.

- San Jose, CA, USA

problem #7

Oct 192004


  • Automatic transmission
  • 108,000 miles
The consumer stated the windshield wipers failed intermittenly. Please provide additional information.

- Cleveland, OH, USA

problem #6

Aug 272004

Suburban 4WD 4-cyl

  • Automatic transmission
  • 89,000 miles


While driving in inclement weather, the windshield wipers would come on and go off on their own intermittently. The dealer was aware of the problem, and the mechanic informed the consumer that this vehicle was not included in the recall due to VIN.

- West Islip, NY, USA

problem #5

Aug 112004


  • Automatic transmission
  • 144,000 miles
While driving in a rainstorm, the windshield wipers failed intermittently. The windshield wipers were replaced under a recall, however the problem recurred.

- Kewaunee, WI, USA

problem #4

Feb 212004


  • miles
My vehicle was fitted with the fix for intermittent windshield wipers. The fix was warranted for twelve months or 12kmiles. Nine months later, on top of a mountain in Colorado, with a blizzard blowing, the w/w decided to stop working, I stopped the vehicle and beat on the w/w with a water bottle and they started working again. Neither Chevrolet or my chev. Dealer will replace the defective module because the fault occurred at 12K miles.

- Plano, TX, USA

problem #3

Jun 202002


  • miles
Windshield wipers would fail to turn on, pause, or stop while driving at any speed. Sometime turning off/on would solve problem other time would require manually moving the wipe arms. At the last resort stop open hood and tap on wiper motor housing next to wirring harness would cause the wipers to resume working. But you could not ever be sure when they would stop again, 60 sec., 2 min., or work for the rest of the rain storm.

- The Woodlands, TX, USA

problem #2

Aug 142000


  • Automatic transmission
  • miles
Consumer stated that every other time driver's seat bolt will became loose and technician will tighted it. Also, windshield wipers will quit while being on.

- Victoria, TX, USA

problem #1

Aug 011999

Suburban 4WD

  • miles
The delco freedom 676 battery post breaks off, delco and dealer are aware of this problem. But neither would admit this untile I informed them a car battery store dealer had made me aware of this problem. One month later I ran into a lady with the same battery and problem at the dealership and she was getting the standard answer until I showed up. It was at that time I learned from her the windshield wiper system had a problem the dealer was aware. I have not found any recall information in either case.

- Tucson, AZ, USA

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