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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
19,965 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Chevrolet Suburban accessories - interior problems

accessories - interior problem

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2001 Chevrolet Suburban Owner Comments

problem #9

Nov 132010

Suburban 4WD 8-cyl

  • 172,300 miles

A D V E R T I S E M E N T S

While backing out of driveway, our 2001 Chevy Suburban 1500 began smoking from under the driver's seat. As I parked to investigate, flames began to came out from under the seat and I put out the fire with a water hose. The fire seems to initiate from the wiring for the seat control. Left minor damage under the seat, burnt rug and water log from putting the fire out. Insurance company to follow up investigation.

- New Braunfels, TX, USA

problem #8

Dec 152009

Suburban

  • miles
I have a 2001 Chevy Suburban 1500 while going over a speed bump at the speed of 20mph the lumbar support in my driver's seat "popped". we heard a very loud exploding sound and at the same time I felt a extreme pressure and pain in my lower back... I now have lower back pain a day later.

- San Ramon, CA, USA

problem #7

Dec 022009

Suburban

  • miles
I own a 2001 Chevy Suburban 1500, the middle row bench seat is a 70/30 split. The bottom ( part you sit on) of the larger side (behind drivers seat to middle of vehicle) will not stay latched or "locked" into place. I contacted GM and they said that since my Suburban has more than 100,000 miles on it they are not responsible for any issues or defects. Very frustrating! this is a total safety concern, specially since I have four children who ride in this truck!

- San Ramon, CA, USA

problem #6

May 172001

Suburban 4WD 8-cyl

  • Automatic transmission
  • 4,368 miles

A D V E R T I S E M E N T S

While driving or idling the electrical system shut down intermittently and caused the vehicle to stall. The vehicle was taken to the dealer, and the dealer replaced the electrical system, but the problem recurred. The dealer still was unable to determine the cause of the problem. The rear floor plastic plate had broken, the left rear window motor was inoperative up and down, the driver's side seat was coming apart by the door, seat track had broken, the right front seat belt shoulder strap sometimes tightened up, there was noise in the rear end had a harmonic vibration, the right second window would not go down, the passenger side seat belt in the front locked up right front retractor locked, the rear passenger side door squeaks really bad, the molding for the rubber coming off, and passenger side front light had come out.

- California, MD, USA

problem #5

Apr 092001

Suburban 4WD 8-cyl

  • Automatic transmission
  • 3,000 miles
Oil consumption, steering column, side door panels, rear-end, seats cracking, front popping noise, steers to right constantly. This has been an ongoing thing since we bought the vehicle new in 2001. We have complained to the consumer reporting Agency here in N.C. and also talked to the dealer and manufacture on numerous occasions. Dealer said they have had several vehicles with oil consumption that they have traded because of it and they just kept telling us it is within manufacture limits. They have tried to fix the oil problem but with no success. Also the steering has been broken down twice because of its problem. The door panels are still not fixed after 2 tries. The rear-end has been worked on 2 times because of differential fluid, the steering wheel still scrubs when turning to the right and the driver's seat is starting to crack. The consumer people in raleigh will not help us after we filled the complaint, they wrote us and told us to hire a lawyer and the manufacture only offered us a $1000 owner/loyalty certificate towards a new vehicle. What is our next step without hiring an attorney?

- Fairview, NC, USA

problem #4

Jan 012003

Suburban 8-cyl

  • Automatic transmission
  • 20 miles
We bought a 2001 Chevy Suburban, brand new. Since we owned it, the air conditioner motor failed the first month, front left shock pops when turning, driver's seat warmer doesn't work (possible faulty switch), the 5.3 liter engine knocks and pings like crazy even when using 93 octane fuel on a steady basis. The front passenger seat was found to have cracked seat rails but dealer had no replacement rails, have to order them. Gas gauge doesn't read right (when on the red line it still has 6 gallons in the tank or 20% fuel left) the thing is a piece of crap! GM didn't give a darn either. If you call to complain you get the run around. This is their top of the line passenger truck (Suburban lt) and definitely not something they should be proud of. I definitely will not buy another, my parents just bought a new Ford Expedition since they saw all the crap breaking on this thing. Other friends have also not GM after seeing first hand my brand new lemon. Another friend of mine is on his 3rd replacement motor for his camaro window. He bought ac delco motors each time and they all stopped working within one year. All of these products, including my Suburban are being made in Mexico I just found out. I think that they must have a big problem with quality control down there or their sampling size is nil. Well I hope GM has made a bundle of profits off nafta because they've definitely lost at least 7 sales that I know of due to my $40,000 piece of crap. I wouldn't recommend this car to anyone. I have heard of others complaining of the same pings/knocks in their 5.3 liter GM engines. Does anyone know of a class action lawsuit regarding this? oh and the emergency brake is way too loose.

- Miami Beach, FL, USA

problem #3

May 022001

Suburban 4WD

  • miles

A D V E R T I S E M E N T S

# 1. the day after I first puchased and picked up my vehicle it smoke us out of the parking garage on our vacation in oceanside, ca. #2 the brakes were very spongy and not anything like the one I demoed when I found this vehicle. I almost had an accident on route to oceanside. The last two trips in this has not been fixed and I had to rent a car again. # 3 about the 3 rd. Day into our new vehicle I noticed the parking brake wouldn, T always hold the vehicle, even after putting it in gear, with the brake fully applied it would fail but not all the time. # 4 after reporting the smoking problem, (still on-going) I had a no oil pressure warning and notice the gage didn't respond for about 10 seconds after starting the engine, then I had pressure but a constant low oil warning kept appearing on the message center. This is when it only had 1400 miles on it. I noticed some oil spots forming where I parked, I crawled under near the right rear side of the motor to find oil dripping from the engine and off the suspension near the engine. Its now been in 3 times for smoking, leaks and various other engine noises (lifters, right bank). # 5 the vehicle has pulled to the right since new. I called them, they said wait till you get a few miles on it so everything breaks in. Wrong answer. I checked the tire pressure. It was uneven on all tires, mind you they were supposed to check this before I purchased the vehicle. Average psi 30, should be 40-44psi cold. It helped but still pulled to the right. At 5000 miles I personally rotated the tires, this still didn't fix it. Upon bringing it in for all the formentioned and last problem which by the way required renting a car twice they finally took a look at it and know it pulls to the left and the steering wheel is no longer level. # 6 the right bucket seat won't lock in at the hinge point properly. They said there was a fix coming for the engine and the seat from the factory but as of yet nothing from Chevy or the dealership.

- Glendale, CA, USA

problem #2

May 022001

Suburban 4WD

  • miles
# 1. the day after I first puchased and picked up my vehicle it smoke us out of the parking garage on our vacation in oceanside, ca. #2 the brakes were very spongy and not anything like the one I demoed when I found this vehicle. I almost had an accident on route to oceanside. The last two trips in this has not been fixed and I had to rent a car again. # 3 about the 3 rd. Day into our new vehicle I noticed the parking brake wouldn, T always hold the vehicle, even after putting it in gear, with the brake fully applied it would fail but not all the time. # 4 after reporting the smoking problem, (still on-going) I had a no oil pressure warning and notice the gage didn't respond for about 10 seconds after starting the engine, then I had pressure but a constant low oil warning kept appearing on the message center. This is when it only had 1400 miles on it. I noticed some oil spots forming where I parked, I crawled under near the right rear side of the motor to find oil dripping from the engine and off the suspension near the engine. Its now been in 3 times for smoking, leaks and various other engine noises (lifters, right bank). # 5 the vehicle has pulled to the right since new. I called them, they said wait till you get a few miles on it so everything breaks in. Wrong answer. I checked the tire pressure. It was uneven on all tires, mind you they were supposed to check this before I purchased the vehicle. Average psi 30, should be 40-44psi cold. It helped but still pulled to the right. At 5000 miles I personally rotated the tires, this still didn't fix it. Upon bringing it in for all the formentioned and last problem which by the way required renting a car twice they finally took a look at it and know it pulls to the left and the steering wheel is no longer level. # 6 the right bucket seat won't lock in at the hinge point properly. They said there was a fix coming for the engine and the seat from the factory but as of yet nothing from Chevy or the dealership.

- Glendale, CA, USA

problem #1

Aug 282001

(reported on)

Suburban 4WD

  • miles
Driver's side, second row seat does not hold any brand/style child safety seat. Dealer's service center has confirmed this problem, denies any defect.

- Pickerington, OH, USA

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