This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was pulling a travel trailer when the stock hitch receiver broke off causing me to lose control of my vehicle, causing a death, and multiple injuries to the whole family. Vehicle was totaled.
I have a 2002 Chevrolet Suburban. This year I purchased a new travel trailer to be towed by the Suburban. After hearing other stories about hitch failure I inspected mine and noticed the welds were cracking. This was after the second trip towing the trailer, and a good thing I checked before our next trip. Any way I called the dealer, even though our warranty has expired, and they said they knew nothing about it, and there was nothing for them to do about it. I ended up buying a new putnam hitch to replace the oem one. I think GM should reimburse me for replacing their faulty part.
- Valdosta, GA, USA
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- Hubbard, OR, USA