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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,616 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban body / paint problems

body / paint problem

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2002 Chevrolet Suburban Owner Comments

problem #2

Apr 302013

Suburban 8-cyl

  • 161,232 miles


While driving on interstate 95 a thump was heard and the car began to fill with exhaust fumes. On examination it was found that the passenger side hinge to the rear window glass broke. Since the glass extends up past the hinge the only fix was to epoxy it. The mechanic pointed out that when the window is being closed it can be seen that the hold open strut is putting immense pressure on the hinge. Even if the window is never opened, the heating of the gas in the hold open rod puts pressure on the hinge so I had the rod on the passenger side removed. Googling this problem showed many, many people with the same problem at different mileages and times. The two worst case scenarios from this malfunction of the hinge are that the window will simply fall off at 70 mph into following traffic or, like my case. The car will fill with exhaust fumes incapacitating the driver and the occupants while speeding down the highway.

- Richboro, PA, USA

problem #1

Jun 102010


  • miles
2000 Chevy Suburban rear glass hatch hinge on passengers side separated from the glass, I have read about 50+ of these from 2000-2005 models and GM says no one has complained. They want you to buy a new one for $800.

- Winter Springs, FL, USA

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