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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
6,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban steering problems

steering problem

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2002 Chevrolet Suburban Owner Comments

problem #3

Nov 262003


  • miles


Without warning the vehicle steering wheel and brakes locked up while driving down a hill. The consumer down shifted and was able to pull off the road. The consumer had the vehicle towed to the dealership who was able to duplicate the problem.

- Los Altos, CA, USA

problem #2

Sep 082003

(reported on)


  • miles
The steering column is off center to the right, which means if the air bag is needed it will not protect the body in the center. Petition sent to exec sect.... consumer purchased a 2002 Chevy Tahoe and a 2002 Chevy Suburban. Both vehicles steering column was off center. The consumer's mother drove the Suburban and when she took it back to the dealership, she sat in four other Suburban's. three out of the four were worse than her vehicle. The fourth one was off center to the left. Another family member leased a trailblazer and that vehicle is fine. The consumer leased three other Chevy express vans and they are fine. All vehicles were leased at the same place. Consumer was told no defect when the vehicles were first returned to the dealership.

- Winter Haven, FL, USA

problem #1

Jan 072003


  • Automatic transmission
  • 20,000 miles
I was hit on the head inside my 2002 Suburban, wearing my seat belt at 48 mph by an oncoming Mazda miata. My steering column collapsed, I went into oncoming 3 lanes of traffic, went up a curb, went through a brick retaining wall, and hit a telephone pole. My airbag did not deploy on any of the 3 impacts. Why" also, my driver"S seat came off the track.

- Houston, TX, USA

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