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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
138,704 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Suburban accessories - exterior problems

accessories - exterior problem

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2003 Chevrolet Suburban Owner Comments

problem #2

Jul 172009


  • 107,000 miles


The hinge for the rear liftgate window failed. There is a horizontal crack across the hinge. It appears to be metal fatigue. This failure is a safety hazard for the following reasons: 1) the window no longer seals properly and could allow exhaust gases to enter the vehicle cabin, resulting in carbon monoxide poisoning. It is very possible that this failure would not be detected immediately. 2) the hinge failure causes additional strain on the remaining hinge and latch. Further failure would result in the window detaching from the vehicle. A) if this occurred while driving, the window could impact vehicle behind the Suburban or shatter on the roadway leading to debris related accidents. B) if this occurred while stationary, the glass could (which is heavy and sharp edged) could injure a person standing or walking at the rear of the vehicle. This exact same failure occurred previously on this vehicle at ~ 13000 miles of operation. The repair was made by a dealer at no charge to the owner. The recent recurrence of the failure of the same hinge occurred at ~107000 miles. The problem was reported to General Motors customer service and was logged as service request # 71 743 851 820 by jatta flores. Jatta denied owner's request that GM repair the defect.

- Humble, TX, USA

problem #1

Feb 082009


  • 170,407 miles
Windshield wipers will not stop working. Fuse must be removed to stop wipers from constantly operating. Intermittent feature does not work.

- San Diego, CA, USA

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