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really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
19 / 0
Average Mileage:
68,318 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Suburban seat belts / air bags problems

seat belts / air bags problem

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2003 Chevrolet Suburban Owner Comments

problem #11

Mar 152013


  • 50,000 miles


The contact owns a 2003 Chevrolet Suburban. While driving 10 mph, the brakes failed to respond. Another vehicle, traveling approximately 50 mph, crashed into the contact's vehicle. The air bag failed to deploy. The contact sustained minor injuries. The contact stated that two passengers in the other vehicle sustained major injuries. A police report was filed and medical attention was received. The vehicle was not repaired or diagnosed. The manufacturer was not notified of the failure. The failure mileage was 50,000.

- Culpeper, VA, USA

problem #10

Apr 302014

Suburban 8-cyl

  • 200,000 miles
I was driving my friend to work in ok 4/30/14.. I have no recollection of what instigated our head on collision but I have several injuries, had to cut out of the dashboard and airlifted to ou medical ctr. In ok city.. shattered ankles/feet, broken neck including sustainable facet disruption that is permanent and 8 broken ribs combined both R & L due to severe impact with out any airbag deployment. and I was in the white Suburban.

- Las Vegas , NV, USA

problem #9

Oct 112010


  • 124,000 miles
The contact owns a 2003 Chevrolet Suburban. The contact was starting the vehicle when the air bags deployed independently. The vehicle was towed to an authorized dealer where they were in the process of diagnosing the failure. The vehicle was not yet repaired. The failure and current mileage was 124,000.

- Silsbee, TX, USA

problem #8

May 132007

Suburban 4WD

  • miles


2003 Chevy Suburban 4WD rollover resulting in roof compacting and seat belts failing, 3 major injuries;: all wearing seatbelts: Driver: Road burn, cut's, bruises, broken rib. Front passenger: Severe, traumatic brain injury, C2, stage 3 spinal fracture. Window's broke out & car landed on right arm resulting in elbow dislocation, fracture and muscles torn from the bone; broken rib. 2nd seat passenger: 1/2 thrown out of the car sustaining 3 spinal fxs, rib fx., scapula fx. And road burn. 3rd seat passenger: Thrown from the vehicle into the fast lane on oncoming traffic. Sustaining head injury, bilateral collarbone fracture's, scapula fx. And road burn. Chevy Suburban's cannot withstand a rollover and Chevy was aware of this. We have not been given our constitutional right to a court trial. Impeach obama obama & his circus for defying our U.S. constitution!

- Burleson, TX, USA

problem #7

Sep 162008


  • 120,722 miles
The contact owns a 2003 Chevrolet Suburban. Ever since the vehicle was purchased, the air bag light continuously flashes. The contact attempted to return the vehicle, but was unsuccessful. The current and failure mileages were 120,722.

- Greenville, SC, USA

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problem #6

Feb 062008

Suburban 8-cyl

  • Automatic transmission
  • 121,176 miles
Vehicle: 2003 Chevy Suburban crash: As vehicle was slowing down to an approaching intersection with a stop sign (in a neighborhood) speed limit approx 25, the vehicle suddenly accelerated to high rate of speed (cruise control activated) causing driver loss of control, vehicle left the road hitting a mailbox, telephone pole and final impact (T-boned) with a parked Ford F150 extra cab pickup truck sitting in a driveway with a lawn trailer attached. Suburban engine continued to accelerate after impact pushing both vehicles (and the trailer) approximately 50 feet. No air-bag deployments even though front bumper was in the interior of the pickup truck and seat belts did not lock or hold. Both vehicles total loss injuries: All 4 passengers in the vehicle sustained minor injuries driver - broken nose from mirror knocked into the vehicle from impact with telephone pole, severe chest/abdomen bruising contact with steering wheel, multiple cuts and abrasions from flying debris & glass. Passenger back left - cuts & abrasions from glass & debris and bruising front passenger - deep tissue/bone bruising on both legs, and right knee, bruising on both arms and chest. Passenger back right - bruising on knees and feet.

- Douglasville, GA, USA

problem #5

May 142007

Suburban 4WD

  • Automatic transmission
  • 55,000 miles


The contact owns a 2003 Chevrolet Suburban. While driving 65 mph, the contact heard a loud noise inside the vehicle and the service air bag light illuminated. The vehicle has not been diagnosed by the dealer. The engine size and # of cylinders were unknown. The current and failure mileages were 55,000.

- Hazelpark , MI, USA

problem #4

May 132006

Suburban 4WD 8-cyl

  • Automatic transmission
  • 37,802 miles
Nonmoving air bag deployment upon engine start. 2003 Chevrolet Suburban Z71, VIN: [xxx]vehicle mileage: 37,802. We loaded the children (four children under three years of age) into the vehicle while parked in the garage, and I pulled the vehicle out of the garage and onto the driveway. Then, I turned the engine off to wait for my wife, while she gathered a few final items for our picnic. Within a short time, my wife opened the rear lift gate to place a stroller in the rear of the vehicle (this cannot be accomplished with the vehicle inside the garage it must be pulled out onto the driveway, at least partially, in order to accomplish this task). My wife entered the vehicle and sat in the front passenger seat. I was already in the driver seat with the key in the ignition and the transmission in park. I turned the key to start the engine and experienced an immediate deployment of all four airbags installed in the vehicle (steering wheel, passenger dashboard, and side-impact bags on the door-side of both the driver seat and front passenger seat). Updated 07/16/02012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Overland Park, KS, USA

problem #3

May 132006

Suburban 8-cyl

  • 37,802 miles
2003 Suburban air bags deployed when engine was started.

- Overland Park, KS, USA

problem #2

Jul 012003

Suburban 4WD 8-cyl

  • Automatic transmission
  • 5,000 miles
Vehicle was in an accident at 5000 miles, and now the air bag light keeps coming on. Chevy fixed it 3 times, and it still keeps coming on. The last time, they replaced everything to do with the air bags. At first GM said the air bag defect had nothing to do with the accident that it was a manufacturers defect, and now they say it is because of the accident. It is very unsafe. In addition, the passenger and middle front seatbelts require an extension because they are too short, and so it is unsafe.

- Eagar, AZ, USA

problem #1

Sep 142002

Suburban 4WD 8-cyl

  • Automatic transmission
  • miles
The dealer has made 21 attempts to repair the airbag, however the light continued to illuminate. GM agreed to replace the vehicle for a mileage fee.

- Tampa, FL, USA

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