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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
84,856 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban accessories - exterior problems

accessories - exterior problem

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2004 Chevrolet Suburban Owner Comments

problem #4

Aug 012006

Suburban 8-cyl

  • 54,000 miles


I own a 2004 Chevrolet Suburban 1500 which I bought used in 2006. Since the day I purchased the vehicle the back doors will not automatically unlock either with decreased speed or with the hand held remote. You actually have to reach back and unlock the doors with your hand. Now, in the last few months, the remote still works but it is not unlocking any of the doors and you must use the key to unlock drivers door. I was told there are motors in each door for the locks and that replacing them are expensive, so I'm wondering if there have been any kind of recalls for this problem.

- Keithville, LA, USA

problem #3

Dec 202010

Suburban 8-cyl

  • 111,425 miles
We had to change a rear driver side tire because we needed to add air to the tire and the sensor control was broken. We took the tire off and replaced it with the spare. When retrieving the spare we had a very difficult time getting it off the spare tire holder winch. After struggling with the spare tire for 30 minutes we got it released and when we tried to hoist the winch back up, it would not go up. We tried repeatedly for another 30 minutes without any success. We had to remove the entire tire winch holder part so it wouldn't hang down while driving. I have been calling all morning to try to find the part and draper Chevrolet said they have had a lot of problems with this part but mainly when customers are trying to retrieve the tire. My incident is different since it wouldn't go back up. Draper Chevrolet did not have this part in stock and I have been calling salvage shops as well without any success. I am currently driving without a spare and I drive 60 miles a day on the highway and this is unsafe to be driving without a spare tire because the other tires sensor stem broke on its own. When calling draper Chevrolet they said the part cost $170.42 new but they do not have the part in stock. I work 8:30 a.M. to 6:00 P.M. Monday thru Friday and can only take care of this on the weekend. Which this weekend is christmas day. I hope you understand my predicament and can help me in some way to rectify this problem. I come from a General Motors family and have always been able to count on General Motors doing the right thing. Thank you for your consideration.

- Saginaw, MI, USA

problem #2

Nov 102009


  • 80,000 miles
Trunk will not open. Locks automatically while driving then will not unlock. There is no manual way to open the trunk, hence no escape in the event of an accident.

- Allen, TX, USA

problem #1

Aug 102009


  • 94,000 miles
2004 Chevrolet Suburban rear window hinge detaching from glass causing a safety concern that window could dislodge and fly off an hit another vehicle or person. The hinges appear to be glued to glass and the glue is failing and detaching from window. After researching the issue on the web, Chevrolet is aware of the issue and has not issued a recall. This is a serious issue that could result in serious injury or death to others. In July of 2004 Chevrolet issued the following bulletin: "customer satisfaction - liftgate window molding #04065 - (July 26, 2004) 04065 - liftgate window molding 2005 Chevrolet Tahoe, Suburban 2005 GMC Yukon, Yukon XL on July 20, 2004, all vehicles involved in this program were placed on stop delivery. After the service procedure contained in this bulletin is completed, the vehicles may be delivered to customers. Condition General Motors has decided that certain 2005 Chevrolet Tahoe and Suburban, and GMC Yukon and Yukon XL vehicles may have been built with an incorrect adhesive on the liftgate window molding, resulting in the possibility of the molding partially separating from the window." My concern is that this affects more years that the 2005 as there are numerous issues with 2003 - 2004 models. There are also several documented incidents of rear window detatching from the vehicle while in motion. I spoke with Mr. James smith at Chevrolet customer service this evening and filed an official complaint/report. It is documented in their system as service request concern # 71-751420936. Mr. Smith also said that Chevrolet would be contacting the ntsb about this issue.

- Deland, FL, USA

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