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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
82,251 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban seat belts / air bags problems

seat belts / air bags problem

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2004 Chevrolet Suburban Owner Comments

problem #5

Jun 142015


  • 160,000 miles


The contact owns a 2004 Chevrolet Suburban. After turning the ignition key to start the engine, both the driver and passenger side air bags erroneously deployed. During the incident, the driver sustained chest and facial bruises and lacerations. The front passenger sustained bruises and lacerations to both arms and hands. Medical attention was not received. The cause of the failure was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 160,000.

- Peyton, CO, USA

problem #4

Mar 022015

Suburban 4WD 8-cyl

  • Automatic transmission
  • 150,000 miles
Airbag system failed and components need to be replaced...updated 08/27/15

- Marlborough, CT, USA

problem #3

Jul 292011

Suburban 8-cyl

  • 90,000 miles
With cruise control on at 70mph, attempted to change from left to right lane. Another car sped up the right lane to pass me. Turned steering wheel back to left lane and suddenly had no control over steering, braking and the steering wheel started violently shaking. Car rolled twice, over metal median and turned 180 degrees facing the opposite direction on the interstate w/ roof crushed in. Neither side or front air bags deployed. Front and sides smashed in and frame bent. Vehicle was deemed to be totaled by state farm. Have been driving 40 years and have never had an accident in my life. Only good thing was the seatbelt held tight as I was hanging upside down when the car finally stopped. The day before this occurred I noticed that the stability control system would randomly engage during straight driving on a perfectly dry surface. I purchased this vehicle brand new from the dealer in 2004 and the car was meticulously maintained. (it looked brand new).

- Keller, TX, USA

problem #2

Aug 032004

Suburban 6-cyl

  • miles
The consumer was involved in an accident in his 2004 Chevrolet Suburban in which the air bags did not deploy. An occupant in the vehicle was injured when the air bags did not deploy.

- Centerville, GA, USA

problem #1

Aug 042004

Suburban 4WD

  • Automatic transmission
  • 11,253 miles
The air bag light was on and will not go off. The dealer serviced the vehicle four times. It was done again today, and the light was back on.

- Wayne, NJ, USA

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