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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,885 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban suspension problems

suspension problem

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2004 Chevrolet Suburban Owner Comments

problem #4

Mar 012007

Suburban 4WD 8-cyl

  • Automatic transmission
  • 60,539 miles


The contact owns a 2004 Chevrolet Suburban. The speedometer malfunctioned and does not operate at all. The repair shop could not determine the cause of the failure and no repairs were made. At 40,000 miles, the dealer rotated the tires, but did not check the rotors. The failure mileage was 60,539 and current mileage was 70,000. Updated 03/14/08. The power window motors, universal joints and shocks all had to be replaced. Updated

- Middledown, CT, USA

problem #3

Jul 202006

Suburban 8-cyl

  • 43,000 miles
2004 Chevrolet Suburban window motor replacement* the right power window was slow going up. The consumer was told a motor and regulator was needed. The front tires were severely worn on the inside. An alignment was performed and the tires were rotated.

- Middletown, CT, USA

problem #2

Jul 152004


  • miles
I purchase a new Chevrolet Suburban in June 2004 from priority Chevrolet in chesapeake Virginia. At about 4000 miles I noticed the inside edges (about 1 inch wide) on the front tires were wearing more than the rest of the tire surface, I called the service department of the dealership and they told that while they are aware of the problem with uneven tire wear on Suburban that it is not a warranty covered item. I took the vehicle to Firestone and they told me the cambers needed to be adjusted. The tires on the front continue to wear faster on the inside edges than the rest of the tire surface. I am very diligent about service of my 3 automobiles. If this is a persistent problem with Suburban as it was stated to me, my concern is that the uneven tire wear is an accident waiting to happen. These potential tire failures need to be brought to the attention of General Motors. Even if an accident does not occur these tires are not cheap. Once the inside wear becomes bad enough the tires will not pas inspection thus creating a cost to the vehicle owner at a premature time. I feel this is a dangerous situation which needs to be brought to the attention of GM.

- Virginia Beach, VA, USA

problem #1

Sep 062004

Suburban 8-cyl

  • Automatic transmission
  • miles
The vehicle lost it's service stability control at 40 miles per hour making it difficult for the driver to maintain control of the vehicle. The vehicle was taken to the dealer for repair for the fourth time, but there still continues to be a steering problem. There were five repair attempts to repair the system. The brakes would pulse and come on while the vehicle was in motion followed by the service stability light. The vehicle would shake violently as if it were out of control. The transmission would slip at times. A service bulletin was found in re to the clutch. The forward clutch seal/piston diss pump as well as the shift cable. The yaw rate sensor table was replaced and the ABS module was reprogrammed. There was popping coming from the left when turning due to the crossmember. Static noise was heard under the dash at times when the headlights flickered. Both upper shock insulators were squeaking. Both shock insulators were removed and replaced by new style insulators. The yaw rate sensor was replaced again with one form a new unit, the steering rotation sensor was replaced and the stability module was reprogrammed.

- Acworth, GA, USA

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