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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
81,637 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban windows / windshield problems

windows / windshield problem

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2004 Chevrolet Suburban Owner Comments

problem #3

May 032010


  • 98,912 miles


While driving down the road, the rear window fell off of the vehicle. Upon inspection, I noticed the hinges holding the window to the vehicle had broken. The rear window is hardly ever opened, so it cannot be due to overuse. If I had been driving on the highway it may have killed someone. Instead I only have to replace my entire rear window. After researching this online, I found that this has happened to a lot of people, but that the maker of the vehicle denies that it is happening.

- Cape Coral, FL, USA

problem #2

Aug 192009


  • 57,000 miles
The contact owns a 2004 Chevrolet Suburban. The contact stated that the rear lift-gate glass is separating from the windows' hinges. As a consequence, the glass may unexpectedly fall and cause a serious injury. The vehicle has not been taken to the dealer for inspection. The failure and current mileages were 57,000.

- Miami, FL, USA

problem #1

Aug 052009


  • 89,000 miles
The contact owns a 2004 Chevrolet Suburban 1500. The contact heard a noise coming from the vehicle. Upon further inspection, she noticed that the rear passenger side window was cracking in a spider web pattern. She stated that the tint on the glass was webbing in a pattern. She then noticed that the glass was expanding as if something was in the vehicle and pushing the glass outward. The failure caused the glass to shatter. The contact called the dealer and they stated that they were unaware of any failure occurring on this year, make, and model vehicle. The contact is in the process of taking the vehicle to the glass shop for repair at the cost of $190. She is in the process of notifying the manufacturer. The contact was unsure if the failure was caused by the heat outside. The failure mileage was 89,000 and current mileage was 89,015.

- Houston, TX, USA

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