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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,276 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Chevrolet Suburban seat belts / air bags problems

seat belts / air bags problem

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2010 Chevrolet Suburban Owner Comments

problem #19

Nov 142016


  • 98,750 miles


Dash cracked, sharp point next to airbag, point can render airbag useless.

- Alton, IL, USA

problem #18

Aug 012015


  • 85,000 miles
Dashboard cracked in two places. One above instrument cluster, one by passenger airbag. Dashboard rattles due to crack. Airbag function may be adversely affected. There was no incident that lead to the cracks, other than outdoor temperature fluctuations.

- Richmond, VA, USA

problem #17

Aug 062016


  • miles
The dash has a crack at the top left corner where the airbag is located. I'm concerned about injury if the airbag is deployed or that it might not deploy properly in a crash.

- Florence, AL, USA

problem #16

Aug 192016


  • miles


Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Dallas, TX, USA

problem #15

Aug 052016


  • miles
Dash cracking in front of driver seat. Second time dash has cracked in last 2 years. Potentially effects electrical supporting airbag. Chevy/GM refuses to cover cost of replacement. Issue appears to be widespread among owners.

- Minnetonka, MN, USA

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problem #14

Apr 122016


  • 102,000 miles
All of a sudden, while driving down a smooth road, heard a large pop sound from dashboard. Plastic dashboard cracked above instrument panel. Crack is now growing larger.

- Waterford, WI, USA

problem #13

May 012014


  • 4,000 miles


My Suburban has had a cracked dashboard that has grown into many cease cracks. I am afraid the airbag will not D ploy correctly in a collision. Please help!

- Fuquay Varina, NC, USA

problem #12

Oct 162015


  • 125,000 miles
Several cracks have appeared in the dash of my 2010 Suburban. One is on the left corner of the passenger airbag compartment. The other is above the instrument panel on the drivers side. After the crack occurred above the instrument panel, the sensors began to malfunction. The cracks appeared over time. We bought the vehicle used in 2012 and there were no defects in the dash. The vehicle has not been in any accidents nor has her been any force applied to the dash that would have caused the cracks. We discovered the cracks about a year ago and have been trying to work with GM to resolve the issue as it appears that this is occurring in thousands of other GM vehicles from 2007-2013. We are members of a facebook group with almost 4000 members all sharing the same photos, stories and issues with their GM vehicles. This complaint is filed due to the fact that the cracks are getting worse and my fear is that the passenger airbag could be dangerous if deployed. Not to mention the malfunctioning sensors under the instrument panel where the other crack is located.

- Alvin, TX, USA

problem #11

Aug 102015


  • 105,000 miles
The dashboard is cracking in several spots. The main concern is that it is cracking at the corner of the airbag deployment area. If the airbag were to deploy it could be punctured or cut during deployment due to this cracked dashboard.

- Richlands, NC, USA

problem #10

Oct 132015


  • 0 miles
The dashboard has cracked around the passenger side airbag. Certainly I feel this is a safety concern that Chevy needs to fix. The vehicle is used only for leisure and is parked in the garage when not in use.

- Wake Forest, NC, USA

problem #9

May 152015


  • 51,000 miles


The dashboard has three severe long cracks that run into where the airbag would deploy and one that runs vertically straight up to the steering wheel.this is clearly a defect. The edges are very sharp. A piece has cracked and fell into the A/C vent. I am very concerned the dash could cut the airbag as it passes by the sharp edges or sharp edges could severely cut driver or passenger as airbag pushed broken dash into passenger or driver.this needs to be addressed.

- Riverside , CA, USA

problem #8

Mar 012015

Suburban 8-cyl

  • miles
Electrical is dash is causing the radio to mess up. It switches from radio to usb to cd to aux, will not stay on just one of them making listening to radio not possible. The air bag light stays on with a message saying check air bag. The tire monitor light stays on and don't know why. Also the ABS light comes on randomly, had this checked out and it wouldn't give them a code so Chevy couldn't fix it while under warranty. This is a lot going and would love for it be fixed. I also seen that starting in 2011 there is recalls on this vehicle for electrical not sure why they wouldn't include the 2010.

- Athens, TN, USA

problem #7

Nov 102014


  • 72,500 miles
Driver's side dashboard crack over instrument cluster. No accident, original owner, crack just occurred and pieces have fallen into instrument panel. Crack is running vertical from seam in front of driver's windshield up to driver's instrument panel area where steering wheel is located.

- Gonzales, LA, USA

problem #6

Jul 012013

Suburban 8-cyl

  • 45,000 miles
The dashboard has severe long cracks that run into where the airbag would deploy. This is clearly a defect and 1000's have reported same issue. The edges are very sharp. The vehicle is <4 years old and GM will not replace. Concern is the dash could cut the airbag as it passes by the sharp edges or sharp edges could severely cut driver or passenger as airbag pushed broken dash into passenger or driver.

- Kennesaw, GA, USA

problem #5

Oct 102014

Suburban 8-cyl

  • 78,000 miles
Two large cracks appeared in my dash recently - no accident, no special cleaning solution, nothing. One crack is over the control console near the driver side and the other is around the passenger airbag. My concern is that the crack surrounding the passenger airbag could possibly hinder the airbag from working properly or could possibly eject shards of hard plastic into my passengers if the airbag did deploy. GM should recall and replace all these dashes to prevent injury/death!

- Mckinney, TX, USA

problem #4

Sep 152014


  • 52,000 miles
My dash on my Suburban is cracked around the passenger airbag. I feel this issue is a safety hazard if the airbag comes out it may throw plastic pieces everywhere.

- Benton, AR, USA

problem #3

Jul 012014


  • 46,000 miles
Crack dashboard in the airbag corner, two days after one more in the middle the steering wheel.

- Houston, TX, USA

problem #2

Oct 012013

Suburban 8-cyl

  • 72,000 miles
A crack appeared in the dash on the corner of the airbag! two months later another crack appeared over the instrument panel. Currently the entire center portion of the dash is sinking. Our fear is this will cause an airbag malfunction or if the airbag does deploy, the entire center portion of the dash will be thrown into our face. I contacted GM and they agreed to pay 60% to have a new dash put in.

- Summerville, SC, USA

problem #1

Nov 272013

Suburban 8-cyl

  • miles
My dashboard at my passenger airbag and at my gauge cluster have severe cracks. I'm afraid my passenger airbag will not deploy and my gauges will fall deep inside the dash. GM is aware of the problem, but will not recall for fix. This is a serious concern.

- Montgomery, AL, USA

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